Job Posting 75164

Outreach Worker – Community Supports Initiatives (CSI)
John Howard Society Pacific
Vancouver & Lower Mainland
closes in 4 days (Thu, 30 Sep)
full time - term / contract  •  23.10


The John Howard Society Pacific (JHS) is a non-profit organization which provides the opportunity to work with purpose, and impact change in your community. We are a dynamic, innovative social service organization that strives to create safe, healthy, and inclusive communities for all. We do this through a continuum of programs which provide assistance with housing, life-skills, education, employment, and community-based services, with the goal of helping individuals achieve greater independence.


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This position will provide intensive outreach supports and services to eligible individuals transitioning from BC Provincial Correctional Centers to the community.






  • Assists individuals transitioning from Provincial Correction Centres as part of the COVID19 response in creating person centred release plan
  • Provide transportation for individuals to leave Correctional Centres and arrive at pre-established accommodations
  • Provide community reintegration service to assist individuals in identifying community support services
  • Participates in direct supports and case planning with BC Corrections and BC Housing
  • Works with service users under a person-centered model that fosters opportunity to achieve measurable short and long-term goals
  • Assists individuals with locating and securing long-term safe and affordable housing
  • Works in collaboration with the client to formulate a comprehensive service plan that is reviewed and modified with client on a regular basis
  • Provides outreach, case management, counseling, advocacy, and other needed services to clients in any environment including institutional setting, the streets, shelters, hospitals, housing, and office
  • Provides individually tailored services to each client—i.e. housing placement, independent living skills, vocational guidance, appointment escorts, information and access to integrated substance use treatment and mental health services
  • Maintains written and computerized records, compiles reports and completes other program documentation (including case notes, statistics, letters, available file information, etc.) in accordance with the policy and procedures manuals of the society and in accordance with funder requirements
  • Supports and provides services for all clients who have histories of criminal justice involvement and lived experiences of facing multiple barriers such as substance abuse, mental health, homelessness, and trauma
  • Educates, informs, and advocates for clients regarding benefits and entitlements (social assistance, rental subsidies, employment supports, low income services i.e. food bank and food stamps)
  • Participates in staff meetings and meetings with project community partners as instructed by the Program Manage
  • Other duties as subsequently negotiated




We are seeking a highly motivated individual with a proven ability to work within a fast-paced, growth-focused environment. The ideal candidate has:

  • A diploma and/or a degree in the social or behavioural sciences
  • Combination of work experience in the social services sector particularly, working with federal or provincial clients in a correctional environment or on a supervised release; acquired knowledge of the continuum of housing and barriers to accessing safe and affordable rental markets; and serving socially marginalized or disadvantaged populations with complex and multifaceted needs
  • Patience, creativity, flexibility, and compassion
  • Demonstrated and clear ability to respond well in crisis situations
  • Sensitivity to the unique needs of those of Aboriginal ancestry and ethno-cultural groups, and persons with disabilities
  • Ability to deal with potential violence


  • Ability to successfully complete a Criminal Records Check
  • Current Emergency First Aid Certificate
  • Class 5 driver’s license
  • Personal transportation that is in good repair, insured for business up to $1,000,000 for liability, and which can be used to transport residents


  • Committed Living Wage Employer
  • Opportunity to work with purpose for nonprofit organization
  • Great work environment
  • Competitive benefits
  • Chance to grow in a diverse range of programs
  • Internal training and development opportunities

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