Location/Lieu: Lower Mainland, Vancouver Island, British Columbia
Position/Poste: Regional Manager, Community Programs & After Stroke
Reporting to the Associate Director, Community Programs & After Stroke Western Canada, the Regional Manager, Community Programs & After Stroke, Lower Mainland and Vancouver Island, provides strategic leadership within their geographic region with a focus on delivering quality programs and services to those who have survived a stroke and others living with disabilities. The incumbent represents March of Dimes Canada (MODC) throughout their region and as such plays an essential role in building relationships and identifying opportunities for new programming and expansion of existing MODC services. Included in these responsibilities is the implementation and ongoing build of the newly formalized After Stroke Program.
In Canada there are over 60,000 strokes every year. One in three strokes is fatal and it is the leading cause of complex disability. There are approximately 400,000 stroke survivors in Canada, over half have a disability and one third are left dependent on others for everyday activities. Stroke is one of the greatest health challenges we face today, and we are taking action.
March of Dimes Canada’s new strategic framework for After Stroke envisions a world where everyone impacted by stroke can recover and live life with renewed purpose and optimism and inspire others to do the same. Our mission is to deliver person-to-person support, educational opportunities and innovative, community-based programs that provide a connection to humanity, hope and life after stroke. We believe everyone deserves to live the best life they can after stroke.
As a key member of the Community Programs & After Stroke portfolio, the Regional Manager plays an important role in supporting their team in planning, developing, and delivering programs and activities designed to assist with community engagement, life skills, communication, and rehabilitation for people living with disabilities and those who experience barriers to life. The incumbent is committed to ensuring consistent and effective internal processes and supporting their team for continued success and growth. The Regional Manager is responsible for ensuring that all March of Dimes Canada policies and procedures are followed, and program operating standards are met.
The Regional Manager will oversee program planning, budget approval/monitoring, funders and community partner collaborating and negotiating, developing and executing other revenue-generating business opportunities and community fundraising events, and reporting on key performance indicators. The Regional Manager will work effectively with a wide variety of internal and external stakeholders that support the advancement of the organizational mission. A good understanding of the organizational structure and strategic direction will be critical, as they will be responsible for harnessing their expertise as a significant contributor and leader for a variety of National strategic initiatives.
The Regional Manager will work pro-actively and collaboratively with internal and external stakeholders from across the country to influence the successful execution of all organizational projects. Building trusting and credible relationships, while representing the organization professionally is essential.
Finally, the Regional Manager will work collaboratively with the Public Affairs team in promoting the organization’s profile and activating consumer advocacy activities that aim to engage persons with disabilities to become strong, effective self-advocates. With this in mind, experience working with the disability community, knowledge of disability issues and/or lived experience of disability will be considered strong assets.
- Oversees daily operations, manages budgets, and sets performance objectives
- Manages program resources effectively to meet program goals and objectives in a changing environment
- Achieves business goals and revenue targets
- Prepares operational and financial reports
- Ensures programs and services comply with regulatory and quality standards
- Maintains awareness of community trends, needs and existing programming in their region
- Exercises quality improvement of program and service offerings in the region; monitoring program activities and implements new practices to ensure services respond to consumer needs
- Recruits, trains, and supports coordinator and administrative staff, as well as conducting regular performance appraisals
- Highlights potential risks or malfunctions and acts proactively to resolve issues; addressing quality and consumer-related issues
- Monitors, evaluates and reports on program development, delivery, resource utilization, and performance and outcome data
- Acts as a contributor and leader for a variety of National strategic initiatives
- Ensures appropriate and effective use of the Customer Relationship Management (CRM) system liaising with National Office on ongoing development, enhancement and deployment
- Provides and supports training and coaching to staff within their portfolio
- Develops the annual fundraising budget for the region and monitors budget and plan throughout the year in consultation with the Associate Director
- In collaboration with the National Philanthropy team, develops a portfolio of revenue prospects including key businesses, healthcare, organizations and individuals at various stages of identification, cultivation,
- solicitation and stewardship
- Works towards a set of defined strategies and funding priorities, established in partnership with the National Philanthropy team
- Together with the National Philanthropy team, manages a portfolio of regional assigned United Way and Community Foundation relationships, building and maintaining strong, ongoing donor relationships that advance the mission of MODC
- Ensures strong relationships are built with assigned United Ways leaders and committees, providing superior stewardship of those relationships, ensuring all grant objectives are met, including timely grant proposals, agreements and reports
- Works collaboratively with internal partners to effectively steward relationships which includes identifying and engaging top donor prospects in the region
- Generates revenue through coordinated fundraising activities. This will include meeting approval annual fundraising goals by planning and executing a series of nationally endorsed, community fundraising events
- Manages external stakeholder relations, involvement in joint initiatives, and negotiating contracts (i.e., hospitals) to enhance resource and program offerings
- Collaborates with internal teams, to enhance the services offerings available within their region
- In collaboration with the Public Affairs team, develops and manages regional based advocacy campaigns and events, and supports consumer advocacy programs that align with MODC strategic priorities
- Manages policy and procedure development and implementation
- Seeks opportunities for improvement and suggests new projects
- Acknowledges and adheres to privacy and confidentiality best practices
- Post-secondary degree or diploma in business administration, management, or relevant field.
- Minimum 3-5 years related managerial and leadership experience
- Experience working with the disability community, knowledge of disability issues and/or lived experience of disability will be considered strong assets
- Demonstrated program development, implementation and evaluation skills in healthcare or charitable sector
- Demonstrated experience in budget planning and financial management
- Demonstrated volunteer leadership/administration experience
- Demonstrated supervisory and people management skills
- Demonstrated program development, implementation and evaluation skills
- Demonstrated budgeting and financial management skills
- Demonstrated team management skills and leadership abilities
- Demonstrated ability to build professional relationships, up to and including the executive level, including health professionals and academic administration
- Demonstrated professional, customer-focused behaviour
- Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community
- Strong oral presentation skills
- Ability to multi-task, keep current on department activities, problem-solve, make recommendations and take appropriate action
- Self-motivated to achieve quality-oriented results in work produced and services provided
- Good organizational and planning skills; effective team player
- Familiarity with disability issues
- Ability to foster a cooperative work environment
- Employee development and performance management skills
This position will be mainly housed at our location in Vancouver or Victoria.
Applications accepted until/Candidatures acceptées jusqu’au (mm/dd/yy): 09/21/2021
Send application and resume to/Adressez votre demande d’emploi et curriculum vitae à:
Name: Brent Page
Position: Associate Director, Community Programs & After Stroke, West Region
Address: 301-1212 West Broadway, Vancouver, BC V6H 3V1
March of Dimes Canada is committed to a workforce that is reflective of the diverse populations that we serve. We welcome applications from qualified individuals from all backgrounds. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), and accessibility standards across Canada, March of Dimes Canada will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require any accommodations, please notify us and we will work with you to meet your needs. We are committed to a selection process and work environment that is inclusive, equitable and accessible.