Job Posting 75376

Crisis Intervention Worker - Evenings
WIN House, Edmonton's Women Shelter
Edmonton area
closes in 5 days (Fri, 24 Sep)
part time - term / contract  •  $26.41/hour


(approx. 7 month term)

Carol’s House



The Crisis Intervention Worker (CIW) provides support to women and children, operates the crisis line, is responsible for information sharing, case file management, and attends to the safe operation of the house. The CIW provides shelter orientation, support, and crisis intervention from an empathic and non-judgmental stance to all individuals seeking service.


Qualifications include the completion of a diploma/degree in Human Services, and three years experience working with women and children experiencing family violence who may have complex needs. Equivalent combinations of education and experience may be considered. The ideal candidate will have an organized and compassionate approach, strong teamwork skills, and a commitment to developing positive supporting relationships. Additional requirements include excellent cultural competency and communication skills, the ability to collaborate and work effectively with others and demonstrated assessment, problem solving, and critical thinking skills. Knowledge of harm reduction principles and practices, violence against women, danger assessment, safety planning, trauma-informed care, and harm reduction are also essential.


This position is for a temporary term, set to expire on or about April 2022 and falls within the scope of the collective agreement with CUPE Local 3341. Hours of work are from 2:30pm to 9:00pm, on a four-day rotation over an eight-week cycle. The starting hourly wage is $26.41.


The successful candidate will be required to submit a Criminal Record Check, a current Child Welfare check, hold a current First Aid Certificate and must be willing to sign an Oath of Confidentiality. Please submit applications to by Friday, September 17, 2021.


WIN House is committed to an equitable, diverse, and inclusive workforce. We welcome applications from all qualified persons. We encourage First Nations, Métis, and Inuit persons; members of visible minority groups; persons with disabilities; persons of any sexual orientation or gender identity and expression; and all those who may contribute to the further diversification of ideas and the organization to apply.

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