Job Posting 75411

Human Resources Representative
Vancouver & Lower Mainland
Vancouver, BC
closed yesterday (Wed, 22 Sep)
full time - term / contract

Division: Corporate

Program: Human Resources

Number of Positions: 1

Employment Type: 12 month contract with possible extension

About the Position:

Acts as the first point of contact between the Human Resources Department and employees for basic enquiries related to all HR associated matters and according to established policies, procedures and guidelines. Provides high quality customer service while ensuring smooth and effective communication and prompt response for all HR related queries. Able to work autonomously and assist in human resources functions such as administration, recruitment and selection, training and development, and staff engagement. Provides timely and effective clerical support to HR programs, services and events, including the coordination of logistics and resources.

Reports to: Human Resources Manager

Key Duties & Responsibilities:

Organizational Support

  • First point of contact for internal customers on enquires related to HR matters based on established processes and guidelines
  • Oversees the HR Support ticketing system, ensuring HR enquiries are resolved or distributed to the correct HR team member for resolution
  • Provides administrative support in implementing human resources programs and services with established processes and guidelines
  • Supports the management of HR pages in the internal Portal and external website

Recruitment and Onboarding

  • Processes documents related to recruitment and onboarding
  • Prepares and administers job postings
  • Pre-screens candidates
  • Schedules interview arrangements
  • Undertakes reference and background checks
  • Prepares employment documentation
  • Provides administrative support to the new employee onboarding process, including compiling and confirming all onboarding documents and orientation schedule
  • Supports and/or delivers new staff onboarding sessions

Training & Development

  • Supports and/or delivers training to promote organizational  awareness on internal policies and procedures and related employment legislation
  • Supports and or/delivers training on new policies and procedures in areas such as recruitment and selection, benefits and health and safety

Staff Engagement

  • Assists the planning and organization of events to promote staff morale and health & wellness programs
  • Assists internal committees related to staff engagement
  • Prepares the HR Newsletter


  • Maintains and updates confidential employee records and filling systems, including preparing and imputing paperwork for new hires and internal staff changes
  • Issues employment letters
  • Issues employment verification letters
  • Administers vacation and absence records
  • Administers team agenda and schedules meetings, interviews, and other HR events
  • Maintains HRMS and HR SharePoint
  • Process new employees, changes and terminations
  • Conducts exit interviews
  • Creates and submits PO’s for Department purchases and vendor contract management
  • Performs other related HR duties as assigned

Qualifications & Experience:

  • Post-Secondary education specializing in Human Resource Management or suitable combination of education, training and experience.
  • Minimum of two (2) year of experience in Human Resources, or a combination of education and experience
  • Experience with HR databases and HRIS systems
  • CPHR designation an asset or working towards the designation
  • Previous experience working with non-profit organizations an asset

Job Skills & Abilities:

  • Strong oral and written communication skills
  • Strong customer service focus
  • Ability to effectively collaborate in a team environment and able to work independently
  • Strong organizational and time management skills
  • Strong interpersonal and problem solving skills
  • Knowledge of administrative and clerical procedures
  • Meticulous attention to detail, particularly in maintaining files and records
  • Basic analytical skills to conduct research, carry out analysis, and prepare basic statistics
  • Displays tact, diplomacy, good judgement and use discretion with highly confidential and sensitive employee information.
  • Fluent in English; second language an asset
  • Computer proficiency in MS Office applications and HRIS/HRMS systems

Other Requirements:

  • Criminal Record Check Required
  • Ability to work occasional evenings and weekends as required

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