Job Posting 75492

Support Attendant
The Salvation Army Harbour Light
Vancouver & Lower Mainland
closes in 18 days (Thu, 14 Oct)
on-call / relief / casual  •  Probationary rate $22.3134 per hour, post probationary rate $22.9088


Position Purpose summary:

The Support Attendant is responsible for the supervision of clients/property through regular rounds of inspection.



·         Makes scheduled rounds of inspections, checks safety/security, monitors clients/residents and premises; maintains an atmosphere of calm, providing an unobtrusive presence

·         Understands and is aware of emergency/disaster procedures and follows through

·         Liaises with referral sources and other external agencies as needed (e.g. police, parole, urgent situations)

·         Coordinates client care relating to security issues; may be directly involved in taking urine samples, doing bed checks, and room/personal searches

·         Reports security problems to appropriate staff.

·         Ongoing enforcement of policies, which may include client discipline or recommending banning of current or prospective clients

·         Meets visitors and directs and accompanies them as necessary; may include contact to resident/client

·         May serve as Relief Front Desk Clerk

·         May be required to collect urine analysis.

·         Performs other duties as assigned


Qualifications and Education requirements:

*NOTE: For some jobs, you may be required to provide validated educational documentation.



·         Completed Grade 12 plus a minimum of six months in specialized courses (Criminology or Social Work preferred)

·         Criminal Records Check clearance to work with vulnerable adults



·         Minimum 1 year experience working in a Security/Support position in an inner-city environment


Required Skills/Knowledge:

  • Willingness to adhere to the Mission and values of The Salvation Army
  • Computer literate in Microsoft Office and Windows
  • Must have or be willing to obtain Conflict Resolution Training, Non-Violent Crisis Intervention Training, WHMIS training, Food Safe, and Mental Health First Aid training, current certification in Basic First Aid and CPR
  • Ability to provide front line work with a population group dealing with Corrections Canada, addictions, mental health, poverty, health issues and homelessness
  • Willingness to work in a drug and alcohol-free environment
  • Qualify for and be willing to obtain enhanced security clearance.
  • Available for day, afternoon, and graveyard shifts


PREFERRED SKILLS/capabilities:

  • Detail-oriented with a high level of accuracy and document creation
  • Ability to prioritize and manage multiple tasks and a variety of demands in a fast-paced environment
  • Flexible, self-motivated, adaptable

Successful candidates, prior to hiring, may be required to provide:

·         A valid Class 5 (or higher) BC Driver’s License and a clean driver’s abstract

  • Criminal Record Review Program clearance
  • Completion of our online Armatus Abuse Training and required Health and Safety training


HOURS: On Call / Varies.


The Salvation Army will accommodate candidates as required under applicable human rights legislation. If you require a disability-related accommodation during this process, please inform us of your requirements. 

We thank all applicants, however, only those candidates to be interviewed will be contacted.


Internal Applicants, please advise your managing supervisor of your intentions prior to submitting your application.


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