Job Posting 75524

Information Management and Accreditation Coordinator
Pacific Community Resources
Vancouver & Lower Mainland
closes in 5 days (Fri, 24 Sep)
full time - term / contract  •  28.91 - $32.01 Plus benefit package (100% employer paid)

Evaluation and Quality Improvement – Vancouver, BC

Term Full-Time (35 hours/week) (1 year)  

PCRS is a long-standing, award-winning not-for-profit that serves the most vulnerable people in the Province of B.C. We believe that helping the most marginalized individuals and families will raise the health and well-being of the communities we serve. Our vision is to see everyone thriving in strong, healthy communities, and our mission is to inspire healthy and inclusive communities through leadership and collaboration. We value advocacy, diversity and inclusion, empowerment, service excellence, stewardship, and well-being. We have been recognized for placing a high value on work-life balance. Our Employee Family Assistance Program has a full preventative health program, including nutrition awareness, stress reduction, and tools to assist our staff with maintaining a work-life balance. We take care of our people who take care of the people we serve.

Position Summary:

Reporting to the Evaluation and Quality Improvement Manager, the Coordinator supports implementing both evaluation and information management activities for the Pacific Community Resources Society (PCRS). Key responsibilities include providing support and organizing training at PCRS Youth Hubs to implement the PCRS’s Outcomes Measurement Framework and PCRS Participants Information Management policy. Supports user engagement of PCRS’s participant data collection system (Salesforce) and other platforms, and provides ongoing quality improvement at hubs through the utilization of evaluation data. The Coordinator helps prepare reports, presentations and training material, ensuring formats match funder’s requirements and PCRS’s policy. The Coordinator supports implementing PCRS document and information management policy and practices and manages participant files consistent with PCRS privacy policy.

Key Areas of Accountability:

  • Evaluation principles
  • Administration of sensitive data
  • Data Collection methodologies

Primary Duties:

 Evaluation and Data Collection:

  • Trains and mentors site staff and support data entry activities when
  • Supports accreditation readiness process to bring programs into compliance with accreditation
  • Supports the development of reports and works collaboratively with staff and stakeholders to conduct data collection projects, including Staff Engagement Survey and Stakeholders
  • Collates data to prepare quarterly reports, presentations, and other knowledge products related to evaluation and quality improvement practices.
  • Provides administrative support to the Evaluation and Quality Improvement
  • Supports the implementation of Participants Information Management policy to ensure records maintenance, storage and retention in coordination with the Evaluation and Quality Improvement Manager and respective program
  • Documents and organizes frequently asked questions from staff in relation to the PCRS’s participant data collection system,
  • Handles requests to release participant information with particular attention to privacy issues when needed

Education and Work Experience Requirements:

  • Bachelor’s Degree in evaluation or social science discipline, plus work experience in supporting data collection activities, quality improvement, or equivalent combination of education, training and experience in the social service or health sectors and/or with vulnerable

Basic Requirements:

  • Criminal record check including the vulnerable sector

Desired Requirements:

  • Experience in the use of Salesforce
  • Class 5 driver’s license

Direct Report (Supervisor):

Evaluation and Quality Improvement Manager


Salary Range:             $28.91 - $32.01 Plus benefit package (100% employer paid)

Closing Date:              September 24, 2022 at 4:00 PM

Apply at:

“PCRS fosters an environment that ensures a sense of belonging, dignity, and respect. We welcome applications from persons with diverse backgrounds and all abilities.”


Please Note: is not affiliated with and in no way endorses or vets the organization that posted this job. Any links posted within the job will take you to their external site where the same disclaimer applies.

Thanks for looking on and good luck with your job search!