Job Posting 76097

Market Support Worker
The Mustard Seed Street Church
Vancouver Island & Coastal areas
closes in 6 days (Sat, 30 Oct)
part time

Since 1975, The Mustard Seed Street Church (MSSC) has been fighting hunger while restoring Faith for families and individuals living in poverty, as well as the working poor, throughout the Capital Regional District.  We are a Christian community offering a continuum of care that operates the Hospitality Centre for relationship building and advocacy, the Food Security Distribution Centre, Vancouver Island’s largest, the Family Centre that supports and empowers families and our addiction recovery program at Hope Farm Healing Centre in Duncan serving all who come to us without discrimination. We also offer church services for those seeking a place to belong and grow spiritually. Through these core programs we assist over 5,000 people each month with the help of more than 50 daily volunteers and many generous financial supporters.


Market Support Worker


The position of Market Support Worker supports the Mustard Seed Street Church Market (Food Bank) primarily through focusing on shipping/receiving from our warehouse as well as donations from the general public.  This includes unloading pallets, organizing and rotating stock, cleaning, and generally maintaining the day to day operations of a very busy food bank working with other staff to deliver the best service and quality food to meet the needs of low income individuals and families. 


Duties & Responsibilities 


  • Oversee and assist with receiving food and other items from the Viewfield warehouse as well as public donations
  • Load, unload and wrap pallets
  • Attentive to inventory and assist with placing orders for stock from Viewfield
  • Ensure Best Before standards established by Food Banks Canada are followed
  • Ensure proper rotation of food products, oversee break down of products as appropriate
  • Cull items as needed if not within Best Before guidelines or unacceptable quality
  • Assist with set up, service and break down of Market
  • Keep shelves stocked
  • Store food in bins as appropriate
  • Ensure organization and cleanliness of Market including walk in cooler and freezer
  • Provide support as needed to serve people in the Market receiving food (work in the U)
  • Prepare hampers for appointments as needed
  • Prepare compost and recycle for pick up
  • Clean and organize the walk in cooler, the walk in freezer, small freezer, dairy cases, floors & shelves
  • Assist in the Market U area directly serving clients as needed
  • Provide direction and support to volunteers
  • Work with fellow staff to provide best possible service and to address issues arising re community members
  • Maintain appropriate Worksafe and COVID-19 protocols for health and safety of all
  • Participate in the Christian ministry of The Mustard Seed Street Church including attendance of chapel as possible, staff meetings and training opportunities in consultation with supervisor
  • All other duties as required




  • Experienced with warehouse and/or supermarket duties relating to receiving and handling food and other items
  • Good interpersonal skills, able to relate well with diverse members of our community, volunteers and staff
  • Food Safe level 1 or be willing to get certification
  • First Aid or be willing to get certification
  • Able to safely lift and move up to 40 lbs.


 Key Competencies


  • Team Player and able to work independently in a fast paced environment
  • Multi-tasking and problem-solving skills
  • Excellent organizational skills; Ability to prioritize effectively and adapt in our changing environment, self directed
  • Good verbal and written communication skills
  • Ability to meet tight deadlines and work under pressure; reliable
  • Ability to take positive initiative and provide recommendations
  • Compassionate and kind demeanor
  • Quick learner, willingness to learn; ability to receive constructive feedback
  • Able to maintain the highest degree of integrity and confidentiality


Terms of Employment


  • This position is with The Mustard Seed Street Church, (MSSC) and requires a person who has made a Christian commitment
  • Must be willing to sign the staff code of conduct
  • This position reports to: Guest Services and Family Centre Coordinator
  • Terms: Paid Salary  biweekly
  • Hours: 75 hours bi-weekly (7:30-3:30 with a ½ hour unpaid break Monday – Friday except holidays plus possible additional hours if required due to Christmas scheduling, sickness or emergency. Hours may shift depending on MSSC needs
  • Must read and agree to following The Mustard Seed policies which are a living, changing document
  • The Mustard Seed follows BC Employment Standards Law for Terminations
  • Must provide an acceptable criminal record check, including the level of clearance required to work with vulnerable people
  • Must provide completed Medical Assessment form from your Medical Practitioner

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