Job Posting 76396

Service Planner
North York Seniors Centre
Toronto Metro area
North York
closed 10 days ago (Fri, 15 Oct)
full time

This position reports to Supervisor, Transportation   

 

Responsibilities: 

  • Answers telephone calls and emails from clients, workers and referral sources to trouble shoots issues  
  • Uses Goldcare and Trapeze to produce, monitor and update daily schedule of services 
  • Monitors and make changes to the service schedules as requested by clients or workers 
  • Receives and respond to concerns and provide program and service information 
  • Prepares and collects worker timesheets, verify work hours, prepare payroll documentation and travel expenses and submits to Supervisor for approval and Financial Services on a timely basis 
  • Participates in continuous quality improvement processes and assists with research and development of best practices 
  • Promotes and maintains a high standard of customer service that is client focused 

 

Qualifications/ Skills: 

Education: Some Post-Secondary Education/1 year College Diploma 

Experience: Some experience working with older adults 

Other: Strong administrative skills 

Strong computer skills in a Windows environment/Trapeze/Goldcare 

Strong interpersonal and customer service skills 

Familiarity working with and supporting volunteers 

Ability to communicate effectively in English (verbal and written); other languages, an asset 

Ability to be a self- starter, able to work independently as well as in a team 

  Proof of valid G class driver’s license and current drivers abstract 

Current CPR and Standard First Aid  

 

Please submit your resume by October 15, 2021 to: 

Mail North York Seniors Centre,  

Attn: Human Resources Department 

21 Hendon Avenue, Toronto, ON      M2M 4G8 

Fax: 416 733.1858       

E Mail:  

 

North York Seniors Centre is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (‘AODA’).  Applicants need to make their request for accommodation known when contacted. 

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