Job Posting 76430

Coordinator, Collections Management
London Public Library
London area
closes in 5 days (Fri, 29 Oct)
full time  •  Band 10 - $33.023 to $42.188 per hour.

Library Space is Community Place! LPL strengthens people and neighbourhoods by creating connections that enrich lives, inspire discovery, foster creativity, and expand possibilities.


London Public Library, through its network of 16 branches located throughout the city, is a dynamic and innovative library system that provides accessible, relevant, high quality library services that make a difference in the lives of Londoners.  Located in the heart of southwestern Ontario at the midpoint between Windsor and Toronto, London has a population of more than 350,000 and is an ideal place to call home.


Join the Library team as our new Permanent Full Time:


COORDINATOR, Collections Management
 Band 10



Reporting to the Manager, Customer Services & Branch Operations, the Coordinator, Collections Management coordinates all aspects of collections management on a system-wide basis. This position leads and supervises the members of the Collections Services team. In collaboration with the Manager, Customer Services, they are accountable for the achievement of the assigned collections budget; ensures that London Public Library is in compliance with legislation relating to Library collections, and builds and maintains effective vendor relationships. The Coordinator, Collections Management demonstrates leadership behaviours consistent with London Public Library’s Purpose, Core Values and strategic goals.




1. Strategic Leadership

  • Working with the Director, Managers and Coordinators, participates in setting direction for the LPL User First Philosophy and Service Plan.
  • Working with the Manager, Customer Services & Branch Operations, participates in the development, implementation and evaluation of the LPL Collections Services Model.
  • Ensures the integration of the Collections Services delivery stream with all core service outcomes and delivery streams.
  • Working under the direction of the Manager, Customer Services & Branch Operations, coordinates the development and maintenance of all Library collections, conducting ongoing research, environmental scanning and analysis of current and emerging issues and trends that influence and impact public library collections services.
  • Provides input to the Manager, Customer Services & Branch Operations regarding the annual Collections Services budget by analyzing usage, external and internal factors, etc..
  •  Monitors collections encumbrances and expenditures in order to achieve annual financial goals. Reports to the Manager, Customer Service and Branch Operations any budget lines that are under/over spent.
  • Under the direction of the Manager of Customer Services & Branch Operations provides direction on collections management policies, and develops processes and procedures.
  • Ensures Library compliance with federal and provincial legislation, such as the Canadian Copyright Act, governing access to and communication of information, knowledge, opinion, creative thought and intellectual activity. Serves as the system authority on questions relating to copyright and licensing agreements.
  • Under the direction of the Manager of Customer Services & Branch Operations responds thoughtfully and respectfully to requests for reconsideration of items in the collection from members of the public, reporting these on an annual basis to the London Public Library Board.
  • Works with the Coordinator, Lending Services, applying relevant lending policies and developing processes and procedures for the lending of new collections types and/or formats.
  • Provides input to the Senior Team regarding the development and review of applicable LPL policy.
  • Working collaboratively with the Director, Managers, Coordinators and Supervisors, Customer Services & Branch Operations, sets annual system-wide and location-based priorities designed to support the LPL Strategic Plan.
  • Supports the development and implementation of strategies for service improvement.
  • Collaborates with other Coordinators, Managers and Directors in the development of submissions for grants and funding from other sources.


2. Team Building & Staff Leadership

  • Builds support for LPL’s Purpose, Core Values, strategic goals, User First Service Philosophy and system and team goals and objectives by communicating expectations and rationale and by monitoring and measuring progress and outcomes.
  • Oversees the quality and standard of work performed in the Collections Services Department by providing direction, support and coaching.
  • Builds teamwork and healthy team morale.
  • Works in collaboration with the Administrator, Training to ensure that employees participate in relevant training opportunities.
  • Conducts performance appraisals for direct reports; creates development plans to build core competencies and personal effectiveness.
  • Performs the duties required of a supervisor under the Occupational Health and Safety Act and Regulations.
  • Complies with the Collective Agreement and Library policies and procedures. Seeks guidance from the Manager, Customer Services & Branch Operations and the Human Resources department in the interpretation and application of these provisions.


3. Operations

  • Oversees the daily operations of the Collections Services Department, ensuring that operation policies and procedures are followed.
  • Continually looks for opportunities to improve and maximize the efficiency and effectiveness of the department.
  • Ensure the development and maintenance of a comprehensive system-wide collection development plan, with supporting procedures.
  • Ensure that library materials are readily accessible through the public catalogue
  • Ensure physical library materials are processed in an efficient and timely manner
  • Ensure that digital collections are available to the public in a timely manner
  • Working under the direction of the Manager of Customer Services & Branch Operations plans, develops, implements and evaluates operational processes and procedures to ensure that the Collections Service Delivery Stream is effective and efficient.
  • Establishes and maintains effective working relationships with wholesalers, distributors and publishers of Library collections materials for procurement. Monitors and evaluates vendor performance on an ongoing basis.
  • In collaboration with the Manager Customer Services & Branch Operations, plans and leads collections projects such as digitization of specialized LPL resources (e.g. various London Room collections).
  • Works collaboratively with the Friends of the Library and Facilities Services employees to optimize the success of the annual book sale and Friends book store.
  • Performs outreach activities, engages personally in dynamic, interactive and synergistic relationships with key community leaders and stakeholders and builds a solid network of mutually beneficial partnerships.
  • Ensures safety and security of Library assets.
  • Acts as Staff Member in Charge (SMIC) as assigned.
  • Works collaboratively with other departments to ensure service goals are met.
  • Keeps current in the field of library and information science by seeking out learning opportunities, best practices and reading professional literature and communicates new and emerging developments to other staff.
  • Performs related duties as assigned.




  • A Master of Library and Information Science from an accredited institution, or equivalent.
  • Two Years of supervisory experience, including demonstrated ability to motivate teams through supervision, coaching, and mentoring in a collaborative environment.
  • Four years of successful experience in public library work, some of which is in the area of collections services and integrated library systems with progressively increased responsibilities.
  • Intermediate to advanced knowledge of LPL’s Integrated Library System (ILS), the Internet and office software applications, with a superior level of competence with digital collections, resources and technologies.
  • Past experience in a business setting managing vendor relations is considered an asset.
  • Comprehensive Copyright knowledge especially in the area of digitization and awareness of emerging issues.
  • Comprehensive knowledge of library resources and services, including collections management philosophy and practices, relevant legislation, and awareness of the current publishing industry and emerging trends and issues.
  • Demonstrated knowledge of automated cataloguing systems, cataloguing principles and practices related to public libraries, and established and international standards relating to metadata and classification such as LCSH, MARC, AACR2, and RDA.
  • Thorough knowledge of acquisitions standards
  • Proven ability to track expenditures within a budget.
  • Demonstrated success in developing, implementing and evaluating library services and programs.
  • Demonstrated success in project management, with excellent organizational skills and the ability to effectively prioritize work.


Core Competencies:

  • Demonstrated success in team leadership in a professional environment.
  • Demonstrated exemplary and proactive customer service skills, including the ability to provide personalized customer service.
  • Thorough understanding of the roles of the public library and the professional librarian, and awareness of current trends in services, programs, technologies and resources.
  • Proven ability to promote the library through community outreach activities, displays, tours.
  • Exceptional skills in relationship building with cultural groups, service providers, neighbourhood groups and community residents.
  • Demonstrated decision making skills and the ability to exercise good judgment in the delivery of library services.
  • Effective communicator, with superior written and verbal skills; comfortable in making presentations both inside and outside the library.
  • Ability to work effectively outside of traditional library activities and settings.
  • Positive attitude, with the ability to excel in a complex and changing work environment.
  • Demonstrated superior organizational, analytical and problem-solving skills.
  • Demonstrated ability to work both independently and collaboratively.
  • Evidence of a strong work ethic and self motivation.
  • Demonstrated commitment to learn and develop professionally.
  • Availability to work evening and weekend hours on a regular basis to meet scheduling needs.



Band 10 - $33.023 to $42.188 per hour.


Candidates are requested to submit a detailed resume outlining experience and qualifications by October 29, 2021 to:

Please visit our website at:  

No phone calls please.


The London Public Library will provide accommodation to applicants with disabilities in its recruitment processes upon request consistent with the Ontario Human Rights Code and the AODA regulations.

Applicants for employment, who have been provided with a conditional offer of employment will be asked to provide, at his or her own expense, a satisfactory Police Vulnerable Sector Check and/or Police Information Check, as applicable.


While we appreciate all applications received, only those invited for an interview will be acknowledged. Any personal information submitted will be managed in accordance with the requirements of the Municipal Freedom of Information and Protection of Privacy Act and will be used only to determine eligibility for employment.

We are an equal opportunity employer.

Please Note: is not affiliated with and in no way endorses or vets the organization that posted this job. Any links posted within the job will take you to their external site where the same disclaimer applies.

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