Job Posting 76455

Program Facilitator
The Canadian Training Insititute
Toronto Metro area
North York, Scarborough, Mississauga
closes in 6 days (Fri, 29 Oct)
full time - term / contract  •  $51,000 - $54,000

Program Facilitator: Workforce Challenge Program


This is a 10-month contract position.


At The Canadian Training Institute, we assist individuals to recognize their strengths, achieve their goals and improve their lives. CTI promotes positive change for vulnerable youth and adults with various challenges. We are dedicated to delivering innovative and evidence-informed services and developing creative partnerships that enhance lives and communities.


The incumbent for this position will have a Bachelor of Social Work Degree from an accredited university and/or an equivalent combination of experience plus a diploma from a community college in a related field. 


The ideal candidate will be bilingual, fluent in French and English, brings a combination of direct experience in providing case management and programming to at-risk populations, along with an understanding of and ability to relate to the diverse populations within Toronto. The incumbent will have excellent conflict resolution skills, case management and facilitation skills. Familiarity with Cognitive Behavioural Interventions, Motivational Interviewing and Stages of Change and identification of criminogenic factors is a definite asset that assists individual intervention plans.


Understanding of and experiencing working with clients struggling with mental health challenges is essential.


The focus of work for this position will include responsibility for the development of individual participant goals and plans geared to personal development and opportunities for positive change for program participants. You will also be expected to coach/mentor and provide participants with relevant and evidence-based service interventions to promote assets, competency, and resiliency. You will assume service coordination functions while acting as an advocate and providing information and referrals to program participants. Mentoring and counselling program participants to encourage social inclusion and engaging these program participants to identify issues, needs, goals, aspirations, skills, abilities, and services needed as well as barriers to accessing these services is critical. To carry out brokerage/advocacy/resourcing functions that ensure participants have access to programs, services and opportunities needed for healthy development by building and maintaining relationships with internal and external stakeholders and to demonstrate appropriate behaviours consistent with CTI’s Mission, Vision, and Values.


The Program Facilitator will liaise with a variety of community resources, referral sources, colleges, skills training centres and specialized services, community agencies and employers in facilitating the achievement of client goals.




The Incumbent for this position will be responsible for the following:

  1. Intake and Assessment Interviews, including Individual Planning and Case Management
  2. Maintaining case recording on client interactions as appropriate and as per agency guidelines, leading to the overall assessment of client performance and impact of service
  3. Facilitation of Personal Development Workshops and Individual Counselling Sessions including de-briefing to assist clients with the management of their individual issues and compliance with internal/external reporting requirements
  4. Outreach to engage potential participants and employers/businesses to secure partnerships for participant placement experiences
  5. Developing and maintaining a broad base of diverse partnerships, including community partners and businesses to assist clients with such issues as housing, income, etc.
  6. Active participation and contribution to the Client Programs Team and its members
  7. Representation of CTI at various community forums/conferences/committees tasked with assessing and responding to community matters involving our client population
  8. Ensuring accuracy, confidentiality and safekeeping of agency records
  9. Participating constructively in the supervision process and exercising due diligence with respect to self-care and accountability for practice
  10. Assigned Other Duties in Accomplishing Goals of the Program

Although the majority of the work will take place between 9 a.m. – 5 p.m. Monday to Friday, some evenings and/or weekend work may be required.  The salary range for this position is $51,000 - $54,000 per annum, prorated, based on qualifications.  As this is a contract position, the incumbent is not eligible for enrollment in the agency benefit plan.  A valid Ontario driver’s license with access to a reliable vehicle for local travel is required.  A VSS form must be provided.




CTI Canadian Training Institute

The Canadian Training Institute is strongly committed to the principles of equal opportunity and non-discrimination. We encourage people from frequently underrepresented and marginalized communities to apply. We thank all applicants, however, only those selected for an interview will be contacted. If contacted for an employment opportunity, please advise if you require accommodation.

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