Job Posting 76546

Program Leader, Alternative Suspension
YMCA of Greater Vancouver
Vancouver & Lower Mainland
Tong Louie YMCA (14988 57 Ave Surrey, BC)
closed yesterday (Sun, 24 Oct)
full time  •  Under review, includes benefits


*** This posting and position are pending receipt of funding, terms are subject to change ***


Position Title:                       Program Leader, Alternative Suspension

Terms                                     Permanent, Full-Time


Location:                               Tong Louie YMCA 14988-57 Ave Surrey, BC


Hours of Work:                    35 hours per week

Schedule:                              Monday – Friday (8:30AM – 3:30PM)


Start Date:                            To Be Determined (expected as soon as end of October)


Rate:                                      Under review, includes benefits                      

Reports to:                           Supervisor, Alternative Suspension



The YMCA of Greater Vancouver is a charity dedicated to strengthening the foundations of community, by nurturing the potential of children, teens & young adults, promoting healthy lifestyles, fostering a sense of social responsibility and delivering lasting personal & social change. We are building a community in which a generation of children and families reach their full potential. Our values guide our decision-making and behaviour—we do the right thing, put people first, keep our promises and lead by example.


For 130 years, we have been part of the community, a place where people of every age and background find the support they need to grow in spirit, mind and body. One of the Lower Mainland’s leading charities, the YMCA of Greater Vancouver provides services in health & fitness, child care, camping, employment & community services to over 120, 000 participants annually. YMCA Child Care, Western Canada’s largest provider of licensed child care, serves over 2400 children between the ages of 6 weeks and 12 years at over 50 licensed facilities throughout the Lower Mainland.


Nature & Scope:

The Program Leader is an important member of the local and national team delivering this program in their respective YMCA Alternative Suspension service site. Reporting to the Supervisor, Alternative Suspension, the Program Leader is responsible for providing services under the YMCA Alternative Suspension program and ensures its proper functioning for their service site. This position will interact directly with students in the program environment and help create a safe space for students struggling with school or emotional distress. The Program Leader performs the following functions: holds individual and group interventions with  students, runs sessions and workshops, provides homework support, facilitates regular reintegration meetings amongst students, parents and school personnel, carries out administrative duties, representations, drafts reports and assessments and supervise special activities and outings.


Major Responsibilities:

  • Leading and overseeing program site/location, must be able to manage time and day to day tasks
  • Responsible for site security and oversite of any visitors, maintain safety of program participants at all times
  • Maintaining program integrity and meeting program targets and outcomes.
  • Maintains confidential case notes and database files on youth referred to the Alternative Suspension program and monitors outcomes.
  • Build and maintain community partner relationships to refer students to for additional support post program
  • Reports any unexpected developments or difficulties encountered to the Supervisor Youth Programs
  • Develops, revises and updates the various program tools.
  • Ensures that various reports, annual financial targets, statistics and other information required are completed on schedule.
  • Building and maintaining ongoing relationships with community partners, school administrators and staff
  • Providing social and emotional support to students who engage in the program
  • Build rapport and provide 1-1 coaching to program participants during a 3-5 day intervention. Intake, exit and follow-up meetings required throughout the youths intervention.
  • Able to establish rapport quickly with youth while using a client centered and trauma informed approach
  • Coordinating program intake schedule while understanding of the dynamics in the program to ensure success and safety for all students
  • Build and maintain community partner relationships to refer students to for additional support post program
  • Provide academic support to help gauge challenges and struggles associated with learning
  • Daily group based facilitation; workshops are generated based on the needs and goals of each students.
  • Ongoing engagement with parents and guardians, offering resources and insight. Mandatory follow-ups with parents and guardians at the one month and three month follow-up points.
  • Restorative justice approach to incidents involving students, parents and the schools. Creating an opportunity for different levels of mediation based on the incident.
  • Occasional intervening in crisis situations and deescalating conflict
  • Participating in ongoing professional development – staying current with evolving school and community environment
  • Ongoing development, revising and updating of program tools 
  • Working with students from diverse backgrounds 
  • Working with students with learning needs, mental health issues, behaviour issues, substance use issues 
  • Provide oversite, coaching, training and scheduling of one program



  • University Degree preferred or Diploma in Social Services, Child and Youth Care, Counselling and/or a combination of related education and experience
  • Experience working with youth (10-14) in a school setting and/or preventative approach
  • Experience in small group facilitation
  • Well developed interpersonal, and relationship building skills; ability to establish rapport and excellent communication with youth participants, staff and volunteers; excellent written communication skills
  • Experience and sensitivity in dealing with members of different cultural and racial backgrounds, including visible and invisible dimensions of diversity
  • Successful candidates will be required to provide a current and satisfactory Criminal Reference Check/Vulnerable Sector Search issued no later than six (6) months preceding your start date
  • Current Emergency First Aid and CPR-C with AED certificate
  • The YMCA has implemented a mandatory COVID-19 vaccination policy requiring all staff and volunteers to be vaccinated as per the timelines set out by the province - one dose by September 13 and second dose by October 24.   



In addition to bringing a commitment to YMCA vision and values, the candidate should possess the following competencies:

Leading Self

  • Evolve in Professional Capability – Commit to being better
  • Achieve Excellence and Authenticity – Show up with the best version of you

Leading Others

  • Develop the Potential in Others – Help people grow and lead
  • Create a Culture of Connection – Build bridges between people and partners

Leading Mission

  • Think and Act Strategically – Make good decisions and act on them
  • Make an Intentional Impact – Advance the strength and cause of the Y



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