Job Posting 76576

Kettles Support Worker
The Salvation Army
Ottawa area
Ottawa, ON
closed 6 days ago (Wed, 20 Oct)
full time - term / contract  •  $20.00 per hour


The Salvation Army is an international Christian church. Its message is based on the Bible; its ministry is motivated by love for God and the needs of humanity.


Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.


Core Values

The Salvation Army Canada and Bermuda has four core values:


Hope: We give hope through the power of the gospel of Jesus Christ.
Service: We reach out to support others without discrimination.
Dignity: We respect and value each other, recognizing everyone’s worth.
Stewardship: We responsibly manage the resources entrusted to us.

Position Purpose summary: 

The Kettle Support Worker assists the Kettle Supervisor in ensuring Ottawa Booth Centre achieves its objectives for the annual Christmas Kettle Campaign.



  • Ensure kettle drivers are prepped on a daily basis for their routes
  • Ensure kettle operations are next day ready by end of daily shift
  • Ensures all COVID protocols are followed and adhered to
  • Ensure donations are received, stored and secured as per operating policy
  • Ensure kettle worker and driver hours are accurately entered into Ultipro on a daily basis
  • Be available to answer designated kettle phone to answer any questions from the field as well as be prepared to problem solve any issues which might come up
  • Confirm kettle shifts with the kettle attendant for next day
  • Report any issues to the Kettle Lead
  • Ensure kettle location is secured as per operating policy at end of shift
  • When necessary, provide on the spot coaching of attendants and drivers
  • Act as main contact for kettle drivers
  • Must be available to work Dec 24 as well as flexible hours through the campaign including evenings and Saturday


Health and Safety

  • Adheres to all health and safety policies and procedures in place; complies with all instructions from the employer concerning health and safety as per the Occupational Health and Safety Act and WSIB
  • Ensures all procedures, rules and guidelines for the safety and security of clients and staff are enforced and respected


Working Conditions:  

  • May deal with frustrated attendants
  • May encounter verbal abuse


Education, Qualifications and Certifications:  

  • One to two years completed post-secondary education


Experience and Skilled Knowledge Requirements:

  • One to two years’ supervisory experience leading a team
  • Strong computer skills
  • Strong organizational skills and ability to problem solve in fast paced environment
  • Ability to motivate and coach a team


Skills and Capabilities:

  • Good interpersonal skills
  • Strong computer skills and understanding of Excel, Word and email
  • Valid Ontario ‘G’ driver’s license and access to a vehicle
  • Current clean drivers abstract dated within the last 30 days
  • ‘Clear’ Police background check dated within the last 30 days


Hours: Hours are varied and may  include evenings and Saturdays


The Salvation Army will accommodate candidates as required under applicable human rights legislation.   If you require a disability-related accommodation during this process, please inform us of your requirements.


We thank all applicants, however, only those candidates to be interviewed will be contacted.

Please Note: is not affiliated with and in no way endorses or vets the organization that posted this job. Any links posted within the job will take you to their external site where the same disclaimer applies.

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