Job Posting 76651

Crisis Intervention Worker
Ann Davis Transition Society
Fraser Valley
Chilliwack Central
closes in 34 days (Fri, 31 Dec)
on-call / relief / casual  •  Competitive

Crisis Intervention Worker
Job Classification: Transition House Worker
Grid Level: 10
Reports To: House Coordinator


The Crisis Intervention Worker provides support, security, advocacy, information, education, crisis intervention, and referrals to residents and crisis line callers. This position is dependent on funding and the budgetary limitations of Ann Davis Transition Society. This position also includes mandatory membership with the BCGEU.
Job Duties and Responsibilities
• Screens prospective residents for suitability prior to admission. Conducts intake interviews. Orients and assists residents to settle in the house.
• Assesses residents’ immediate needs and assists them to define and implement an action plan. Provides information to residents on resources available and recommends appropriate services.
• Monitors and ensures the safety and comfort of residents and the security of the facility. Facilitates resolution of conflicts between residents.
• Provides emotional support, encouragement, goal setting, and problem-solving support to residents. Facilitates house and/or support group meetings.
• Liaises with other service agencies and professionals. Maintains current knowledge of issues and resources related to abuse and violence. Provides presentations and public awareness activities about services and issues of abuse.
• Ensures housekeeping services such as laundry, housecleaning, grocery shopping, and maintaining supplies are completed. Orders supplies/groceries; performs minor maintenance.
• Provides crisis intervention and risk assessment for residents and crisis line callers. Provides information, advocacy for, and assistance to residents and crisis line callers.
• Maintains case notes, resident records, documents, forms, and statistical information.
• Orients and assigns duties to volunteers/practicum students.
• Accompanies and/or transports residents to outside services.
• Performs other related duties as required.
• Mentor practicum students along with the assistance of House Coordinator using job shadowing;
• Provide job shadowing to new Crisis Intervention Workers along with assistance and direction of the House Coordinator;
• Diploma in a related human / social service field.
• One (1) year of recent related experience. Or an equivalent combination of education, training, and experience.
• Current CPR C and First Aid Certificates;
• Vulnerable sector criminal record check.

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