Job Posting 76752

Haven Overnight Youth Worker
Family Services of Greater Vancouver
Vancouver & Lower Mainland
closes in 25 days (Fri, 31 Dec)
part time  •  $ 1,467.52 bi-weekly

JOB OPPORTUNITY: Haven Overnight Youth Worker


Directions Youth Haven Competition # 92-21



Directions Youth Services provides 24/7 support to at-risk, homeless, and street-involved youth under 25. Vancouver’s most vulnerable youth can connect with supports, get counselling for trauma, mental health or substance issues, and transition to more permanent housing. Directions runs several facilities and programs for youth throughout Vancouver.


Directions is a division of Family Services of Greater Vancouver (FSGV), which for over 90 years has provided trauma counselling and essential resources for children, families and individuals facing all kinds of life’s challenges.



This is a 32 hours per week position that reports to the Program Manager. This position is located at our undisclosed Youth Haven location which is a voluntary residential program for at-risk youth aged 16 – 19 years of all genders, who need a safe place to stay. The program accepts intakes 24/7, providing immediate support for basic needs, connections to longer term services, youth-led goal achievement and service planning in a supportive, welcoming, low barrier environment. Staff work collaboratively with a shift partner to provide responsive care for the youth and the resource.


Hours of work: Thursday-Sunday 23:30-07:30



  • Conduct preliminary screening and intake assessments, referring individuals to more appropriate services where necessary
  • Establish rapport, and initiate, develop, and maintain supportive and trusting relationships with youth accessing the programs.
  • In conjunction with youth’s service plan, assist in navigating services as appropriate; work collaboratively to advocate for clients, and assists in comprehensive referral processes
  • Plan, encourage and facilitate youth participation in appropriate recreational, cultural, social and/or educational activities
  • Participate in service plan review providing observations and input, and where appropriate conduct follows up on service plans and restrictions
  • Participate in and represent the agency at community events and tables as appropriate
  • Participate in and support training and evaluation of practicum students and trainees
  • Inform and support individual service plans for youth
  • Monitor and ensure the safety and comfort of youth and the security of the facility by following all protocols
  • Recognize and respond to potential conflicts by utilizing non-violent crisis intervention skills, and initiate a debrief where appropriate
  • Maintain and ensure consistency in required documentation and financial records
  • Maintain facility upkeep including cleaning, laundry, and inventory and restocking of supplies
  • Performs other related duties as required


Education, training and experience:

  • Diploma in a related human / social service field
  • 2 years related experience with emphasis on homelessness, mental health, addictions, and/or social services
  • Or an equivalent combination of education, training and experience

Knowledge, Skills, Abilities:

  • Ability to engage in client-centered change by establishing respectful relationships and increasing client motivation for positive change and ability to observe and recognize change in clients
  • Ability to initiate and influence case management and creatively support complex decision-making
  • Ability to share best practices with more junior staff and lead in circumstances where required
  • Knowledge of the systematic issues that affect low income and marginalized people and relevant community, social and health resources, and government services and systems.
  • Knowledge of low barrier resources, harm reduction model, adolescent development, alcohol and drug use issues, mental health issues, sexually exploited youth, and street-involved activities
  • Ability to maintain professional boundaries with clients and apply personal self care principles
  • Ability to deal effectively with conflict situations, maintain calm and tactful composure under a broad range of challenging circumstances, and adjust your approach in changing conditions
  • Ability to work alone and also cooperatively and productively within a culturally diverse environment and maintain the highest professional standards of ethics and confidentiality
  • Ability to communicate effectively both verbally and in writing across a range of technologies
  • Ability to deal effectively with conflict situations and aggressive behaviour, and use non-violent crisis intervention and behavioral management techniques
  • Maintain current knowledge of issues, best practices, and available resources

Additional Requirements:

  • Successful completion of criminal record check
  • Negative tuberculosis (TB) screening skin test
  • Proof of COVID-19 vaccination
  • Current First Aid, Food Safe Level 1, and Non-Violent Crisis Intervention certificates are an asset.


Directions Youth Services offers purposeful careers, serving the most vulnerable members of our community. This role offers you the opportunity to make a positive impact in our community.

We support career development and training for staff to reach their potential and offer mentorship and professional advancement in a supportive environment. We recognize the importance of work-life balance, wellness and a safe, inclusive and welcoming workplace that values diversity and respect for all.


                        If this describes you, please submit your application to us through our website.


Salary/Pay Grade: 7, Step 1 $ 1,467.52 bi-weekly

Start Date: December 4, 2021

Benefits:  Generous group health/dental benefits after a 3 month waiting period, pension plan enrollment after 12 months 

Closing Date: until filled


Only short listed candidates will be contacted for interviews. Thank you for your interest.


FSGV is committed to the principles of diversity. We encourage applications from qualified people of all gender expressions and identities, sexual orientations, visible minorities, Indigenous persons and persons with disabilities.


If you require a disability-related accommodation in order to participate in the recruitment process, please email your resume and cover letter (indicating the competition number #92-21 in email subject line) outlining your interest and relevant experience to your contact information to for follow-up.


Please Note: is not affiliated with and in no way endorses or vets the organization that posted this job. Any links posted within the job will take you to their external site where the same disclaimer applies.

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