Job Posting 77112

Career Coach
Family Services of Peel
Halton / Peel area
closes in 9 days (Wed, 15 Dec)
full time  •  $49,120

Family Services of Peel (FSP) is a progressive, multi-service Agency offering a dynamic work environment and culture. Are you interested in working at an organization that is committed to excellence and adds value to the community? We offer our staff a competitive compensation and benefits package, professional development and training, and opportunities for advancement. Peel has a highly diverse and rapidly growing population of more than one million people and includes Mississauga, Brampton and Caledon. Applications are currently being accepted for a full-time Career Coach in our Employment Ontario (EO) Program.


Job Responsibilities    

  • Conduct consultations/needs assessments with clients to identify their needs and assist them in achieving their employment goals,
  • Provide assistance with training essentials identified through Employment Action Plan
  • Provide clients with one-on-one support and guidance to aid them in making informed decisions regarding their employment goals (Employability Assessment Model)
  • Assist clients in developing employability skills that include but are not limited to job readiness skills, job search strategies, résumé and cover letter writing, interview preparation, and workplace culture
  • Provide clients with appropriate resources and information and assist them with determining employment support needs and conduct community referrals
  • Administer standardized assessments to determine client interests, aptitudes, abilities and career path
  • Identify placement needs and assist clients with securing a work placement according to stream
  • Process Second Career applications
  • Develop, facilitate and coordinate employment-based workshops and information sessions for clients and promote services available at Family Services of Peel and within the community
  • Participate in job fairs and hiring events internally and within the community
  • Support and monitor clients progressing through their Employment Action Plan and monitor at appropriate intervals
  • Provide clients with support and referrals to access programs and community services
  • Assess clients’ need for additional supports such as rehabilitation, financial aid and/or vocational training
  • Conduct follow-ups with clients and record outcomes
  • Assist clients with connecting to mentors and coaches
  • Liaise with Program Manager, Family Services of Peel staff, employers, and government and community agencies to facilitate clients’ progress
  • Data Management: Input and maintain internal and external databases (in accordance with funding requirements) in accordance with established timeline
  • Case Management: Complete case notes and update client and employer files in accordance with established timeline
  • Contract Management: Administer and monitor work placement contracts and financial aspects including wage incentives and invoices
  • Prepare monthly and statistical reports
  • Coordinate and monitor support services for clients based on funding requirements
  • Facilitate collection of client proof of employment documentation and complete employer evaluations
  • Assist in the development of workshops and evaluations
  • Contribute to the development of client forms and service delivery documentation
  • Participate in outreach activities and represent the Agency on committees
  • Develop and facilitate community engagement activities for community stakeholders
  • Assist with the development of promotional material and communications to employers and clients
  • Coordinate with community partners to develop and deliver workshops
  • Career Coaches will assist with the development of a marketing and outreach strategy to support client placement and employment, as required
  • Foster relationships with employers working with clients
  • Support work placements according to streams
  • Conduct cold calls with employers and community partners, as needed
  • Assist in organizing information sessions, networking, professional development and career related activities for clients and employers
  • Work with Job Developer to provide direct job matching for clients
  • Monitor work placements of clients in employment
  • Collaborate with key employers to market and recruit through community initiatives
  • Participates in team meetings and provides input and ideas for improving services
  • Contributes to team assignments and projects
  • Shares in handling workload for positive results
  • Works collaboratively and effectively with all members of the employment programs
  • Maintains the strictest confidence for all matters related to work in the Agency in accordance with relevant agency policy and practice
  • Participates in orientation and training of new employees or students
  • Monitors requirements and upgrades knowledge and skills for client service
  • Performs other relevant duties as assigned for team or Agency


Key Qualifications

  • Post-secondary degree in the areas of Human Services, Social Work, Business, or Career Counselling
  • Strong networking skills and knowledge of employers in a range of sectors
  • Excellent networking, presentation, and organizational skills
  • Minimum of two (2) years paid work experience in the career services sector
  • Demonstrated experience in sales, building partnerships, innovation, coaching and facilitating change
  • Demonstrated experience working with individuals and facilitating groups for clients facing multiple barriers to employment
  • Extensive knowledge of the Canadian labour market, Canadian workplace practices, job search strategies and techniques
  • Familiarity with community social services, resources and knowledge of the Ontario Works Program
  • Proven ability to work in a performance-based system with a solid record of accomplishment in meeting targets and outcomes
  • Demonstrated knowledge in labour market, trends, sector skill gaps, and occupational requirements 
  • Demonstrated cultural competency; ability to work with diverse populations; understanding of immigrants, women and under/unemployed individuals; familiarity with gender equity issues and anti-racism strategies
  • Superior written and verbal command of the English language
  • Ability to maintain confidentiality and knowledge of privacy legislation
  • Proven ability to work in changing environment, multi-tasking ability and time management skills
  • Ability to work independently, as well as work collaboratively and effectively with all team members
  • Strong computer skills (MS Office, internet, database management) and familiarity with social media
  • Ability to work from home, consisting of a safe and private home office setting and the necessary technical equipment and high-speed Internet access for remote work
  • Familiarity with virtual work platforms
  • Flexibility to work from a variety of locations
  • A valid Ontario driver’s license, clean driving record, appropriate insurance, and daily access to a reliable vehicle
  • Additional language(s) an asset
  • Flexibility to work days/evenings/week-ends 


We welcome applications from all qualified persons. Please forward your letter of interest & resume to:


Human Resources Department

Family Services of Peel

Reference competition Career Coach EO 1021-03 in subject line

5975 Whittle Road Suite 300

Mississauga ON L4Z 3N1

Fax       416.352.5396



We thank all applicants however only those selected for an interview will be contacted.




Family Services of Peel is a community-based Agency that works to strengthen families, couples and individuals through counselling, education and support services. To ensure the highest standards of service for our clients, our staff are experienced and qualified professionals who reflect the richness of our diverse community. Our Counsellors adhere to the Code of Ethics of the Counselling and Social Work profession. We invite you to visit our website to learn more about our Agency and our range of programs and services at


Family Services of Peel is committed to developing a staff team that reflects the community in which we work, and the people we serve.


An equal opportunity employer, it is Family Services of Peel’s policy to recruit and select applicants for employment solely on the basis of qualifications. In accordance with privacy legislation, by submitting your application you are providing your consent for the recruiter to conduct employment references.


As a member of this dynamic Agency, staff will be asked to undertake and lead special assignments. This may include participation in fundraising, strategic planning, and other related activities which contribute to the continuous transformation of Family Services of Peel.  


Family Services of Peel is an equal opportunity employer. Accommodation is available for applicants selected for an interview.

Please Note: is not affiliated with and in no way endorses or vets the organization that posted this job. Any links posted within the job will take you to their external site where the same disclaimer applies.

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