Job Posting 77225

Donor Relations Support
Toronto Wildlife Centre
Toronto Metro area
Downsview Park with plans to relocate to the Rouge Park
closes in 59 days (Mon, 31 Jan 2022)
full time  •  $35,000 or commensurate with experience

Description:

Position Title:                        Donor Relations Support

Status:                                    Full-time

Location:                                Currently located in Downsview Park with plans to relocate to the Rouge Park area in the future

Reports to:                             Operations Manager

Compensation:                      $35,000 or commensurate with experience

Position Summary:

As the first point of contact for many of our donors, we are looking for someone who enjoys interacting with members of the public; especially those with a love and appreciation of our wild neighbours. Although this position is mostly focused on donor relations and associated administrative duties, there is a lot of opportunity to get involved with our fundraising team assisting with events and other exciting donor related activities. If you are someone who is welcoming, enthusiaistic, organised, a true multitasker and would like to join our animal loving team, we would love to hear from you.

Accountabilities:

  • Responsible for majority of donor (and potential donor) communications including in person, on the phone, and written (e-mail, paper, and some on-line)
  • Accepting and processing monetary and in-kind donations
  • Issuing acknowledgment and tax receipts
  • Assisting with in-house mailings
  • Assisting with ongoing maintenance of CRM and other donation related records
  • Assisting with other administrative and fundraising tasks as needed

Experience:

  • Experience in a customer service-focused setting
  • Experience working with eTapestry or other fundraising software an asset
  • Work or volunteer experience in an NGO in a similar role

Competencies:

  • Excellent interpersonal skills; must be personable both in person and on the phone
  • Highly proficient with computers especially Microsoft Office programs and CRMs
  • Exceptional attention to detail
  • Highly organised
  • Proven ability to multi-task and prioritise
  • Outstanding written and verbal communication skills
  • Ability to take initiative and be inquisitive
  • Ability to work well with a team and independently
  • Genuine concern for and understanding of wildlife and environmental issues

To apply: Please e-mail cover letter and résumé to Attention: Shannon Brown and include “Donor Relations Support” in the subject line. We sincerely thank all applicants; however only those selected for an interview will be contacted. Please no inquiries.

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