Job Posting 77435

Registration Assessment Coordinator, Registration
College of Physicians and Surgeons of British Columbia
Vancouver & Lower Mainland
669 Howe Street, Vancouver
closes in 25 days (Fri, 31 Dec)
full time  •  TBD

POSITION SUMMARY

Reporting to the compliance and assessment manager, registration, the registration assessment coordinator is responsible to coordinate registration assessments, along with supporting registration-related projects, to ensure that registrants of the College, and contractors, are compliant with the legislation, Bylaws, policies and standards that govern the College.

Registration assessments include:

  • practice assessments to ensure registrants who are already practicing in British Columbia have the experience and competence expected of a registrant to provide medical services to their patients, and
  • accreditation assessments to ensure eligible programs are accredited in order to allow a registrant registered in the associate physician class to deliver patient care

The registration assessment coordinator also conducts regular registration file review audits, reviews annual licence renewal responses, provides support to registrants and stakeholders regarding registration and licensure, and generates reports pertaining to registration.

DUTIES AND RESPONSIBILITIES

Duties include but are not limited to the following:

  • Coordinate registration and accreditation assessments:
    • research, recruit, train, and provide support to physician members for assessments activities
    • develop/revise assessment templates and assessment materials
    • coordinate assessments – send scheduling letters, review pre-visit questionnaire, support assessment process, review assessment report, prepare material for the manager and/or Registration Committee, follow-up as required with registrant
    • maintain list of required/completed assessments and assessors
    • maintain annual registration assessments goals and work plan
  • assist in the development of communication tools such as newsletters, and website and intranet content
  • develop, complete, or manage ad hoc projects as directed
  • maintain system and procedures for manual and electronic files to ensure that appropriate documentation and data are collected and entered
  • maintain appropriate registration assessment tracking to ensure objectives are met and long-term follow-up is completed in meeting departmental objectives and benchmarks
  • respond to general inquiries about the assessment and registration process
  • provide reports pertaining to various aspects of the registration department, including:
    • information on assessments
    • data reporting and analysis for the College’s Annual Report
    • statistics relating to the registration department’s KPIs
  • provide support regarding registration and licensure
    • complete tasks related to Annual Licence Renewal Form follow-up
    • monitor registrants with listed requirements to ensure they are met within given time frames
    • provide adequate follow up where listed requirements are not being met, including corresponding with registrants and other stakeholders
    • draft summaries for Registration Committee meetings
    • correspond with registrants via mail, email and telephone to obtain specific details and to advise them of College Bylaws and policies
    • notify registrants of penalties and status changes imposed due to non-completion of form
    • audit registration files to ensure compliance with legislation, Bylaws and policies
    • ensure file errors are corrected in a timely and accurate manner
    • provide recommendations and implementation oversight of any policy and process changes to increase accuracy
  • draft routine correspondence and respond to general inquires
  • apply editing and proofreading skills to documents and correspondence
  • lead and/or assist with special projects related to the registration department
  • other duties as required

SKILLS AND QUALIFICATIONS

Required skills and qualifications include:

  • minimum two years of relevant experience or equivalent combination of education and experience
  • bachelor’s degree or equivalent
  • knowledge of College policies and procedures, practice assessments, and accreditation is an asset
  • experience in regulatory compliance preferred
  • strong attention to detail skills with the ability to identify, seek out, and offer solutions to complex issues
  • exceptional ability to organize and set work priorities
  • ability to work independently and as a team player in a fast-paced environment
  • advanced knowledge of Microsoft Office applications including Excel, Word, and Outlook
  • familiarity with scientific/medical language preferred
  • excellent oral and written communication skills
  • proven ability to perform multiple tasks, balance continuous demands and priorities, and meet deadlines
  • strong interpersonal skills
  • ability to maintain a calm demeanor during busy or stressful times
  • ability to exercise good judgment in recognizing scope of authority and protecting confidential information a must
  • initiative and strong problem-solving skills

The College of Physicians and Surgeons of British Columbia has been recognized as one of BC’s top employers since 2011 and one of Canada’s top 100 employers since 2014. Our goal is to attract, develop and retain highly talented employees. We offer an excellent working environment including a hybrid work-from-home/in-office model, opportunities for personal and professional growth, and a comprehensive benefits package.

All applications for this position must be submitted online at https://www.cpsbc.ca/about/careers/employment-opportunities.

We thank all applicants for their interest; however, only those selected for interview will be contacted.

The College welcomes all applicants and is dedicated to promoting a diverse, equitable and inclusive environment.

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