Nature and Scope
Reporting to the Sr. Director of Programs and overseeing Farm Radio International’s (FRI) Specialty Services Department, the Head of Specialty Services (HSS) will add a new dimension to our current offerings by developing, optimizing, promoting and managing the provision of expert consulting services to FRI projects, external stakeholders and other interested parties. Specifically, the Head of Specialty Services will optimize the performance of and generate new opportunities for the four teams that deliver FRI expertise in:
Each of these teams is led by a Managing Specialist and includes experts in areas of radio craft training; radio program design; radio program quality measurement and improvement; social and behavior change communication; digital innovation, monitoring and evaluating the reach and effectiveness of mass media communication programs; and gender equality and inclusion. The teams deliver expert input and services internally to FRI projects and externally to stakeholders and clients.
Optimize Delivery of Specialty Services to FRI Projects
The HSS will work with the Managing Specialists of the teams, with the Head of Project Implementation and other members of the Programs department to ensure that all FRI projects receive timely, high quality specialty inputs needed to deliver remarkable project results. The HSS will develop effective structure, systems and processes for planning and delivering superior FRI project services.
New Business Development
The HSS will develop and introduce a new consulting services program component to the Specialty Services Department. The HSS will ensure that the program is based on and linked to the already established work of the Specialty Services teams and that the vision for the program is well communicated and understood by the teams, the organization and FRI stakeholders.
In rolling-out and managing the program, the HSS will engage with the public, civil society and private sectors to market FRI Specialty Services as external consulting services and, in so doing, develop a new revenue stream to invest in the development of improved services and the greater capacity of the organization to deliver them.
As a member of the Management Team, the HSS is responsible for the following.
Services departmental plan.
The Head of Specialty Services will do the following.
Qualifications and Competencies
Education and Experience
Skills and Abilities
Farm Radio International is a unique international non-profit organization dedicated exclusively to serving African farming families and rural communities through the innovative use of radio and mobile phones.
We always work through existing local radio stations in Africa. Our network currently includes more than 1000 radio partners across 41 sub-Saharan African countries. Building the capacity of these stations and their local stakeholders is central to our approach to building viable communication platforms for long-term sustainable development.
We have seven offices in sub-Saharan Africa and run major projects in Burkina Faso, Ethiopia, Ghana, Malawi, Mali, Nigeria, Senegal, Tanzania, and Uganda. And we have worked with funders and partners such as the Bill & Melinda Gates Foundation, CABI, Global Affairs Canada, the International Development Research Centre, the International Maize and Wheat Improvement Center, Irish Aid, USAID, and the World Food Programme.
Together with our broadcasting and project partners, we reach tens of millions of small-scale farmers with life-changing information and enable them to have a stronger voice in their own development.
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