Reporting to the Executive Director, this position is responsible for developing and implementing organizational strategies from a human resources perspective, including talent management, workforce planning, and employee engagement. This position ensures that the Fraser Valley Child Development Centre (FVCDC) human resources (HR) system effectively supports its valued personnel as well as general FVCDC operational requirements. This position also manages other support departments including IT, Facilities, and Administrative support.
Job Functions and Responsibilities
Human Resources and Operations Management:
- Monitor staffing levels and determine staffing needs to meet contract commitments and strategic initiatives.
- Complete the annual human resource report and prepare human resources briefings.
- Implement internal communication initiatives (e.g., organizational employee engagement survey, change management communications, employee newsletters).
- Liaise with union representatives and HEABC using a collaborative partnership approach.
- Manage full-cycle recruitment, including sourcing, screening, testing, interviewing, reference checking and employee orientation.
- Coordinate and communicate closely with the finance department to support payroll and benefit administration responsibilities.
- Along with management, determine education and training needs of the organization.
- Provide advice and support to supervisors in the management of their staff and compliance with collective agreement and labour standards.
- Represent management on the OH&S and Union/Management Committees.
- Develop, revise, and submit job descriptions to HEABC and HSA.
- Supervise, direct, evaluate, and develop staff (this position will supervise 2 Information Technology staff members, 6 Administrative Support staff, and 2 Facilities staff)
- Manage FVCDC’s 3 office buildings including communication with landlords/property managers, trouble shooting day-to-day issues and management communication
- Managing the implementation of the organization’s Information Technology strategy ensuring alignment with other strategic priorities
Quality Assurance and Accreditation:
- Proactively plan for and mitigate risk with regard to HR practices, personnel and policies;
- Ensure that FVCDC meets and exceeds CARF accreditation standards and Provincial Employment Standards;
- Take a leadership role on the organization’s Quality Committee;
- Ensure compliance with contractual, legal, regulatory and financial requirements, as connected with HR practices;
- Participate in FVCDC's overall strategic planning and budgeting process in cooperation with the Executive Director, Management, and Board of Directors.
- Provide administrative support for Board of Directors meetings.
- Directly contribute to a motivational, professional, and positive work environment for all staff members, contractors, and volunteers.
The role of the Manager of HR and Operations is a leadership position at FVCDC. Responsibilities range from human resources leadership and managing other support departments, to executing day-to-day technical HR processes. Others depend upon this position to apply a systemic lens to the activities of HR and its intersection with other departments.
- Undergraduate Degree plus professional management experience in HR and Operations in the non-profit sector, or equivalent combination of education and experience.
- Chartered Professional in Human Resources (CPHR) designation preferred.
- 3 to 5 years of supervisory/managerial experience preferably in a unionized setting.
- 3 to 5 years of experience in human resources management/labour relations or equivalent combination of education and experience.
- Experience in the field of services to children, youth and families.
The Manager of HR and Operations is a full-time (1.0 FTE) position based in Abbotsford within a strong value-based organizational culture. FVCDC is a flexible, supportive employer that invests in the mental health, wellbeing, and professional development of our staff. This position requires a high level of team collaboration alongside autonomy.
Equity Diversity and Inclusion
FVCDC envisions a diverse, inclusive workforce that reflects our communities. We encourage applications from members of groups that have been marginalized on any grounds enumerated under the B.C. Human Rights Code, including sex, gender identity or expression, racialization, disability, religion, and/or status as a First Nation, Metis, Inuit, or Indigenous person.