Job Posting 77556

Program Manager, Advance Care Planning
BC Centre for Palliative Care
Vancouver & Lower Mainland, Vancouver Island & Coastal areas
closed 7 days ago (Mon, 29 Nov)
part time

Position Overview



BC Centre for Palliative Care at the

Institute for Health System Transformation and Sustainability

Job title

Program Manager, Advance Care Planning

Reports to

Director of Public Health Initiatives


0.7 FTE (28 hours per week)

Position Start Date

As soon as possible


601-Sixth Street, New Westminster

Job Summary

The Project Manager is responsible for planning and overseeing the implementation and evaluation of the Advance Care Planning (ACP) Program which aims to enhance the awareness and engagement of British Columbians in ACP. To achieve this goal, the program focuses on the development and promotion of culturally appropriate user-friendly resources for the public and on the cultural adaptation, testing and spread of the program’s community training and toolkits. 

Reporting to the Director of Public Health Initiatives (PHI), the Program Manager works collaboratively with the BCCPC teams and external stakeholders including ACP experts and educators, regional health authorities, policy makers, community organizations and members of the public to support the Centre to achieve its strategic goals and objectives that relate to advance care planning.

BC Centre for Palliative Care

The BC Centre for Palliative Care is a non-profit providing leadership for best practice, research and education in Palliative Care, Advance Care Planning and building Compassionate Communities.

The Centre is committed to enabling excellence in care for all British Columbians living with serious illness. As a provincial organization, we collaborate with members of the public, policy makers, regional health authorities, professional bodies and community organizations from across BC to:

  • Improve access to Advance Care Planning and palliative care supports for patients and families
  • Increase access to quality education, practice support, and resources for healthcare providers to integrate a palliative approach to care
  • Engage citizens and mobilize partnerships across BC to create Compassionate Communities that provide practical support, compassion and care to patients and their families.

Established in 2014, the Centre’s focus is to convene and establish provincial networks and community partnerships by drawing together patients, families, care givers, clinicians, health administrators, researchers and community organizations. The Centre serves as a catalyst to stimulate conversations and support efforts that foster excellence in compassionate care.

For more information, visit


  • Plan and oversee the development/adaptation, testing, spread and evaluation of the program’s ACP resources for the public.
  • Plan and oversee the cultural adaptation, testing, spread and evaluation of the program’s community training curriculum and toolkits.
  • Build and maintain collaborative relationships with the ACP community and stakeholders across the province.
  • Identify effective strategies and projects to support the Centre to achieve its strategic goals and objectives that relate to advance care planning.
  • Identify emerging needs and opportunities to leverage the program’s resources and activities.
  • Struck Advisory Committees, working groups, task forces for the program’s new projects.
  • Develop project charters and workplans to outline timelines and deliverables for the new project, in collaboration with project team and partners.
  • Execute project plans according to effective project methodologies, ensuring successful and coordinated completion of projects, facilitating consensus with stakeholders as needed.
  • Convey priorities to the program team and partners, coordinate work and facilitate consensus as needed.
  • Track the program’s progress and successes and ensure issues are resolved or escalated appropriately.
  • Assess and monitor risks to the program’s advancement and identify risk mitigation strategies.
  • Participate in the development and monitoring of the program budget and expenses.
  • Keep program team and partners motivated and resolve conflicts diplomatically while building and maintaining effective, trusted relationships.
  • Ensure high quality of the program deliverables and that timelines are met.
  • Maintain all program’s documentation, including plans, status reports, issue/risk logs, and expenses.
  • Prepare summary reports, briefing notes and presentations as requested.
  • Promote the work, tools, and successes of the ACP program in provincial and national conferences.
  • Participate in meetings providing regular reporting and updates as requested.
  • Perform other related duties as requested.

Skills and Qualifications

  • University Degree in Business Administration, Health Services Administration, or relevant discipline.
  • Minimum of 5 years’ experience in management of health care programs or projects.
  • Work experience in the areas of advance care planning is an asset.
  • Project Management Professional certification is an asset.

Knowledge and Skills

  • Strong knowledge of project management principles and methodologies.
  • Broad knowledge of health care and patient care delivery systems in different care settings.
  • Experience in the execution of large-scale multifaceted projects with stringent timelines.
  • Strong skills in managing multiple complex projects concurrently and managing consultation processes with a wide range of stakeholder groups.
  • Ability to act independently and apply creative problem-solving to analyze processes and make sound recommendations.
  • Highly developed communication skills to function within a complex interdisciplinary environment, including ability to communicate with the physician community, other health-care providers, community organizations and the general public.
  • Sound ability to diplomatically navigate within a professional and political climate, maintaining the highest level of confidentiality.
  • Understanding of the sensitivity involved in complex situations relating to politics, people, and how organizations function, and tailors his/her approach according to specific situations.
  • Proven ability to effectively lead teams, both in a physical and virtual environment.
  • Ability to effectively use MS Office 365 including Outlook, SharePoint, MS Word, MS Excel, and PowerPoint.
  • Comfortable and confident using online meeting platforms such Teams and Zoom.

To reflect the diversity of the community we serve, we encourage applications from members of visible minority groups, Indigenous persons, persons with disabilities, LGBQ+ persons, Trans, Two-Spirit and Gender Non-Conforming persons, and those with the skills and knowledge to engage productively with diverse communities.


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