Job Posting 77587

Documentation Clerk
BC Housing
Vancouver & Lower Mainland
Vancouver, BC
closes in 11 days (Wed, 8 Dec)
full time  •  To be discussed

POSITION SUMMARY

The Documentation Clerk is responsible for processing documentation such as tenant move-outs, building inspections, Declarations of Income and Assets, pet registration, tenant chargebacks, and accounts payable invoices. He/She/They performs property portfolio and property maintenance support functions, provides direct face-to-face and telephone-based customer service to visitors and clients, maintains various databases and current tenant files, and provides general operational support.

Positions are located in different work centres. The full range of duties may not be performed at all times, as incumbents will be assigned in accordance with operational requirements. However, incumbents can expect to rotate through all functions and are required to be knowledgeable of all duties.

 

CANDIDATE PROFILE

The successful candidate will have the following:

EDUCATION & EXPERIENCE:

  • Secondary school graduation plus completion of a comprehensive post-secondary course in office or business administration from a recognized educational institution.
  • Minimum two years varied clerical experience in related office administration, including contact with diverse members of the public.
  • Or an equivalent combination of education, training and experience suitable to the employer.

 KNOWLEDGE, SKILLS AND ABILITIES:

  • Sound practical knowledge of the rules, practices and procedures of office and program administration.
  • Sound practical knowledge of Windows based programs including Word and Excel.
  • Basic knowledge of accounting.
  • Good verbal and written communications skills.
  • Excellent interpersonal skills, with good conflict resolution skills.
  • Ability to interpret and understand financial documents received from tenants.
  • Ability to demonstrate patience and tolerance and exercise tact, diplomacy and good judgement when dealing with a variety of clients, including those of diverse cultural, educational and socio-economic backgrounds and those with difficult behavioural issues.
  • Ability to prioritize, multi-task and process a large volume of work in a fast-paced environment with a high degree of accuracy while meeting prescribed deadlines.
  • Ability to type minimum 50 wpm.
  • Ability and interest in taking initiative, being flexible, adapting to change and contributing in a team environment.
  • Ability to assess and respond quickly and effectively to an incident and/or crisis.

 

As part of our commitment to maintaining safe and healthy spaces, BC Housing has introduced an interim mandatory vaccination program for all employees. We require proof of being fully vaccinated against COVID-19 as a condition of employment. Individuals who cannot be vaccinated for reasons related to a protected ground under human rights law (such as medical issues or sincerely held religious beliefs) may request an accommodation. Upon receiving a request, we may request additional information to determine whether the applicant can be accommodated in the desired role without undue hardship.   

 

How to Apply:

Please review the attached job description for a complete list of duties, qualifications and competencies.  To be considered for this competition, applicants must submit a cover letter and resume clearly identifying how they meet the qualifications necessary for this position.  This information will be used as part of the selection process.

Your cover letter and resume should be submitted as one document in your profile when applying for this position. Please add your cover letter to your resume and submit both documents as your resume.

 

Please review the Job Description prior to applying

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As part of the application process, you will be prompted to fill out a questionnaire which must be completed in order for your application to be considered. Please allot up to 5 minutes to fill it out after submitting your resume and cover letter as one single document.

Only applications submitted using the Online Recruitment System at www.bchousing.org/careers will be accepted

If you are passionate about what you do and want to use your expertise to engage in a meaningful and challenging work, please apply to join our team today at www.bchousing.org/careers

At BC Housing, we're committed to providing a healthy, safe and inclusive workplace where respect and diversity are recognized assets. We invite and welcome applications from women, visible minorities, Indigenous Peoples, Persons with Disabilities and Disabled People, persons of all sexual orientations and gender identities, and all people committed to meaningful work that makes a difference.  We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you require accommodations at any point during the application and hiring process, please contact .

We didn’t become one of BC’s Top Employers and one of Canada’s Greenest Employers without a lot of thought, care and consideration for our team and environment. Our supportive and collaborative workplace balances engaging and challenging work with personal development and wellness initiatives.

Apply Now: www.bchousing.org/careers

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