Job Posting 77596

Afterhours Addiction Response & Shelter Supervisor
Family Services of Greater Vancouver
Vancouver & Lower Mainland
closes in 59 days (Mon, 31 Jan 2022)
full time  •  GS10 Step 1 $2,115.75 gross bi-weekly with a competitive benefits package

Afterhours Addiction Response Supervisor Competition #99-21


Directions believes in the resiliency of Vancouver’s youth who are at-risk, homeless, and street-involved. For many youths, home is not a place of safety or belonging. We strive to create spaces and build connections with youth who are facing challenges of street life, substance use, mental health concerns, and disconnection from their communities. Directions is committed to being a community leader in harm reduction work and fostering low-barrier spaces where all youth are welcome. 


Directions Youth Services provides 24/7 support to assist youth under the age of 25 to connect with supports, get counselling for trauma, mental health or substance issues, and transition to more permanent housing. Directions runs 12+ programs inclusive of shelter and drop-in, safe houses, detox and other unique programs for youth throughout Vancouver and employs more than 220 passionate, team members.


Directions is a division of Family Services of Greater Vancouver (FSGV), which for more than 90 years has provided a variety of essential resources for children, families and individuals in the Greater Vancouver community.


The Afterhours Supervisor, alongside the Overnight Assistant Manager, coordinates the daily program functions of the After Hours Addictions Response Program; provides supervision and support on the floor to front-line staff, students and works directly with at-risk, street entrenched and homeless youth. The After Hours Addictions Response Program operates between the hours of midnight and 8:00am over seven days a week and between the hours of 8:00am and 4:00 Saturday, Sunday and Holidays. The Shelter operates seven days a week from 8:30pm to 9am. This position is a full time, 37.5 hours/week, and reports to the Program Manager: Directions Youth Service Centre



  • Oversee the day-to-day operation of the assigned program(s). Coordinate and evaluate programming to ensure clients’ needs and required staffing levels are being met. Ensure the program continues to run effectively by problem solving during crisis, and prioritizing issues, duties and responsibilities
  • Provide on-the-floor support to staff; deliver front-line services to clients including assessments, action plans, restrictions, access, counseling, and
  • Ensure staff duties are completed; standards, guidelines and policies of the agency are maintained. Participating in internal integrated case management system and ensuring appropriate information is passed on to weekly meetings in collaboration with Afterhours
  • Respond to overdoses in the centre, enacting resuscitation procedures when necessary. Provide harm reduction psycho education to community members and staff, including the distribution of
  • Provide supervision and oversight to Extreme Weather Response and Directions Winter shelter programs.
  • Create and manage the monthly program schedule including relief coverage for all FT staff in drop-in, monitor attendance, approve payroll and time off requests, coordinate with HR and Payroll to ensure accurate pay and tracking of
  • Assist and conduct recruitment, development and facilitation of training and supervision of staff and volunteers. Includes participation in evaluation of staff performance and professional
  • Act as senior representative during the Assistant Managers and/or Manager’s
  • Authorize expenditures within the existing assigned budget(s) and make budget recommendations.
  • Ensure the highest professional standards of ethics and




  • Post-secondary education (Diploma or Bachelor’s degree) in related human/social services field
  • Current First Aid, Food Safe level 1, Non-Violent Crisis Intervention certificates are assets


  • Minimum 3 years’ experience working with youth, preferably in support of homeless/street-involved youth
  • Minimum 1 year in positions with supervisory responsibilities
  • Driver’s license and abstract required
  • A combination of education and experience may be considered
  • Proof of Covid-19 vaccination status will be required



FSGV supports employee growth and development and offers opportunities for you to grow your career with us, when you are ready. We also value and recognize the importance of work-life balance, flexibility and wellness; we know that this work is not easy, and we believe that great teams, great bosses and a great culture is important to supporting resilience. We value inclusion and diversity, and are actively engaged in individual and organizational learning and advocacy in support our justice and equity goals and strategies.


Work Hours: Full time, 37.5 hours/week. Sunday 8am-4pm, Monday (admin day) hours are flexible, Tuesday, Wednesday, and Thursday are overnight shifts 12am – 8am.


Salary/Pay Grade: GS10 Step 1    $2,115.75 gross bi-weekly with a competitive benefits package

                                With a $2.00 per hour shift premium is added to wage for overnight hours


Location: Directions Youth Centre – 1138 Burrard St. Vancouver


Start Date: As soon as possible


Post End Date: Open till position is filled



Flexible scheduling

Starting at three weeks’ vacation for full time staff (pro-rated for part-time) and growing to more +

Possibility of remote work/ hybrid work (ie 2 days in office and 3 days work from home)

Three (3) paid household leave days a year (pro-rated for part-time employees)

One paid Wellness Day a year

Paid sick pay (if applicable)

A work culture that values transparency, teamwork, learning, fairness and integrity

Two and a half paid Agency days for full time staff (pro-rated for part-time)

Five paid days for education leave/year (pro-rated for part-time)

One paid Moving Day/year

Subsidized professional association annual dues (if applicable)


Health and Welfare benefits (if applicable):

Generous group health/dental benefits after 3 months.

Three flex options for health/dental coverage depending on the coverage you need

Option of psychological/counselling services (up to $1500/year)

Employee Assistance Plan

Long Term Disability Plan

Group Life Insurance, Travel insurance, ++



Pension plan enrollment after 12 months




If this describes you, please submit your application to us through our website,

Only short listed candidates will be contacted for interviews. Thank you for your interest.

We are committed to recruiting a diverse workforce that represents the communities we so proudly serve, while encompassing the principles of equity, inclusion and diversity. We strongly encourage applications from people of colour, Indigenous Peoples, persons with disabilities, people of all gender expressions and sexual orientations including queer, trans, and two-spirit people. In our words and actions, we recognize the challenges for those facing inequalities, while acknowledging our privilege, as we continuously strive to remove bias and reduce barriers that individuals may experience in the hiring and job-seeking process. We invite feedback from all applicants who apply for roles with the Agency.

If you require a disability-related accommodation in order to participate in the recruitment process, please email your resume and cover letter (indicating the competition number #99-21 in email subject line) outlining your interest and relevant experience to your contact information to    for follow-up. **if you are an internal candidate, please indicate “Internal Candidate” in the Comments section at the bottom of the online application**


If this describes you, please submit your application to us by clicking the "Apply for this Position" button below.


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