Job Posting 77675

Project Coordinator (Completing the Circle – Hamilton)
The Career Foundation
Hamilton area
Base office location in Hamilton, Ontario
closes in 41 days (Sun, 9 Jan 2022)
full time - term / contract

About The Career Foundation: The Career Foundation is a dynamic non-profit organization that offers a wide range of employment, training, and HR services to job seekers and employers. Since its inception in 1988, The Career Foundation has steadily expanded its services. Operating out of seven locations, we now help thousands of people each year successfully accomplish their employment goals. Our team of dedicated professionals have described The Career Foundation as caring, compassionate, innovative, and team-oriented. For more information about us and our services, please visit our website at CareerFoundation.com.

Some of the benefits and features available to our employees include: 

  • Competitive compensation
  • A comprehensive Health Benefits plan that includes massage therapy, naturopath services, travel coverage, and much more
  • A comprehensive Dental Insurance plan
  • An Employee & Family Assistance program
  • An RRSP Matching plan
  • A Wellness program

Program description: Our Completing the Circle (CTC) program is a youth employment and skills development project funded by Canada’s Youth Employment and Skills Strategy (YESS). CTC provides individualized support to youth with multiple barriers to employment. Through the program, youth participants are empowered to find employment, and are equipped with tools, supports, new skills, and confidence to start and maintain work. CTC focuses on quality work opportunities for youth, employment maintenance and career advancement, professional development and training, and enhanced supports that are flexible and adaptable to their needs.

Position: The Project Coordinator for our CTC Hamilton site is part of The Career Foundation’s management team. The Project Coordinator is responsible for program staff supervision, budget accountability, monitoring the program’s progress towards goals, preparing reports for the program’s funder, and other essential responsibilities to ensure the success of the program.

  • Position Type: Full-time, one-year contract with good possibility of extension
  • Reporting to: Director of Programs
  • Location(s):  Must be willing to work primarily from base office location in Hamilton, Ontario. A valid G driver’s license and reliable vehicle is required to travel across the GTHA as needed to perform certain job functions. Must be equipped to work remotely with an appropriate home office space and reliable internet connection to potentially perform some job functions remotely on a hybrid schedule, as determined by Director of Programs.
  • Number of positions: 1
  • Experience: 2 + years
  • Start date: Immediately
Responsibilities include but are not limited to:

Program and Staff Supervision & Funder Relations:  

  • Coordinates and supervises the day-to-day operations of the program, including client service, staff supervision, and partner relations.
  • Supervises and motivates staff in reaching program targets and service expectations.
  • Organizes and leads staff training, case conferencing, and daily staff meetings.
  • Collects and monitors staff job search activity reports (e.g., number of interviews scheduled for program participants, potential employers contacted, etc.)
  • Regularly monitors team and individual performance results against program targets to ensure the achievement of the expected results for the project in accordance with funder requirements.
  • Communicates with Director of Programs regarding staff performance and program status in relation to funder’s contract requirements and needs of the program.
  • Communicates with the program’s funder as needed.
  • Schedules office activities to ensure staff coverage and uninterrupted service to clients.
  • Identifies strategic partnerships with community services to ensure a diverse pool of applicants for the program, with a focus on priority groups as identified by the funder, including Aboriginal youth, youth with disabilities, and youth who identify as visible minorities.
  • Follows and enforces internal standards and policies and procedures.
  • Monitors budget, oversees and approves staff expenses, and ensures contractual budget practices are followed.
  • Attends manager and community partner meetings and shares information.
  • Addresses client feedback and mediates issues if they arise.
  • Conducts case management and maintains documentation of participant files, records of service and participant progress reports on internal databases and funder-mandated online system.
  • Collects and maintains statistical information on client needs and program activities.
  • Authors and edits reports and other important communications to the program’s funder when required.
  • Works in collaboration with The Career Foundation’s Communications team to develop effective marketing campaigns for the program.
  • Cultivates a positive and collaborative working environment for the team.
  • Other duties as assigned.

Budget Management:

  • Maintains, tracks, and administers the CTC Hamilton project’s comprehensive budget with accurate and up-to-date data.
  • Assumes full accountabilities for all related expenditures and budget outcomes.
  • Responds in a timely manner to all inquires and requests from the organization’s Finance department regarding the project budget.
  • Tracks expenditures for project-related expenses and submits claims to Finance.
  • Oversees and approves staff expenses in accordance with related policies.

 Workshop Facilitation:

  • Researches, develops, and creates materials for the delivery of workshops that are designed to teach independent job search skills and life skills to multi-barriered youth.
  • Supports in facilitating workshops along with the team’s Employment Advisor.
  • Leads group work through in-person and online activities.
  • Manages conflicts and disruptions during workshops in a proactive and professional manner if they arise.
  • Fosters respect, leadership, confidence, and other life skills.
  • Other duties as assigned.

Job Search Support and Coaching:

  • Works individually with high risk youth participants in developing skills related to creating effective self-marketing materials, including cover letters, resumes, letters of introduction, follow-up correspondence, etc.
  • Coaches youth on interview preparation and self-presentation techniques.
  • Discusses life skills with youth in a diplomatic and tactful manner.
  • Assists youth with their job search and contacting employers to broker interviews.
  • Provides youth with referral information for other services in the community.
  • Maintains records of client job search activities and other supports provided.
  • Other duties as assigned.
Qualifications / Skills Required:
  • Post-secondary degree in a related field is preferred, or an equivalent combination of education and experience is required.
  • A minimum 4 years’ project and staff management experience, including direct supervision of a team, comprehensive program reporting, and target achievement is required.
  • A minimum 2 years’ experience managing budgets with full accountability for forecasts and related expenditures, and a proven ability to identify and reconcile variances.
  • Preference will be given to candidates who possess vocational counselling and/or job placement experience supporting youth with barrier to employment.  
  • Proven track record in a results-driven environment and solid experience in meeting or exceeding targets is highly preferred.
  • Experience with developing project materials and business documents considered an asset.
  • Knowledge of current labour market trends, the impact of COVID-19 on the labour market, job search techniques, and employment research methods.
  • Advanced proficiency in Microsoft Office Suite (Word, PowerPoint, Excel), as well as Zoom, and Outlook 365 applications, including Teams, SharePoint, Forms, and Bookings. Must also possess aptitude and willingness to learn and work with new online systems and technologies.
  • Must be positive and results-driven in nature and capable of achieving program goals.
  • A professional and courteous approach to client service with a high level of respect for the diversity of the people served.
  • Exceptional customer service skills and ability to uphold the organization’s service standards, policies, and core values.
  • Outstanding organizational skills, time management, and ability to multi-task in order to meet deadlines and achieve program targets and objectives.
  • Excellent verbal and written communication skills with ability to clearly communicate information verbally and in writing, when participating in meetings and writing reports.
  • Punctual, self-motivated and self-directed.
  • Willingness to step-in to assist team members as needed to help ensure program goals are met.
  • Ability to maintain sensitive information, exhibit tact, diplomacy and good judgment, with high standards of professionalism, ethics and confidentiality when facing challenging situations.
  • Capable of working under pressure with frequent interruptions.
  • Ability to build strong working team relationships.
  • Must be willing to work primarily from base office location in Hamilton, Ontario. A valid G driver’s license and reliable vehicle is required to travel across the GTHA as needed to perform certain job functions. Potential to perform some job functions remotely from home on a hybrid-remote schedule, as determined by the Director of Programs. Must be equipped to work remotely with an appropriate home office space and reliable internet connection.
  • Willingness and flexibility to occasionally work outside of normal business hours, including evenings and weekends, during peak periods, when required.

The Career Foundation’s Commitment:

The Career Foundation is committed to diversity and inclusion and aims to create a healthy and rewarding environment for all. We welcome applications from qualified individuals who represent the diversity of the people we proudly serve, including, but not limited to, visible minorities, women, persons with disabilities, Indigenous peoples, and individuals of all genders and sexual orientation. The Career Foundation, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA), is also committed to accommodating applicants with disabilities throughout the recruitment process. We will work with candidates requesting accommodation at any stage of the hiring process.

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