Job Posting 77748

Communications Coordinator
The Worker Solidarity Network
Vancouver & Lower Mainland, Vancouver Island & Coastal areas
Vancouver or Victoria BC
closed 8 days ago (Sun, 28 Nov)
full time  •  $24/hr, health and dental benefits, paid sick days

Position Title: Communications Coordinator

Organization: The Worker Solidarity Network 

Start Date: December 2021

Rate of Pay: $24.00/hr

Hours of Work: 35hrs/week

Benefits: Extended health and dental, paid sick days

Application Deadline: Nov. 28 10 pm PT 

 

The Worker Solidarity Network is a province-wide organization that combats workplace exploitation within the unsurrendered homelands of approximately 200 Indigenous Nations across "B.C." This position would be based primarily on the Lands of the Skwxwú7mesh-ulh Temíx̱w (Squamish), səl̓ilwətaɁɬ təməxʷ (Tsleil-Waututh), šxʷməθkʷəy̓əmaɁɬ təməxʷ (Musqueam), and S’ólh Téméxw (Stó:lō) Peoples.

 

Overview 

The Worker Solidarity Network (WSN) is a non-profit worker centre dedicated to ending precarious work in B.C.  Our goal is to build collective worker power through the key pillars of our work, which include: support, education, and advocacy for workers whose rights are violated; workplace based direct action campaigns that are worker-led and help recover stolen wages; and broader province-wide campaigning to raise workplace standards and strengthen labour protections.

The Communications Coordinator works collaboratively with WSN members and staff to create and implement an organizational communications strategy that effectively conveys our work, grows our impact,  and reaches current and future WSN members. This position is key to ensuring that the WSN has a communications program that:  keeps the public and our membership informed and engaged in our work; reaches marginalized and multilingual communities; and shifts public opinion on key issues that impact low-wage workers.  The Communications Coordinator works closely with staff, workers, and members to create engaging campaign communications strategies which build worker power, improve wages and working conditions, and enhance the WSN as an organization that seeks to empower workers. 

COVID-19, Work Environment, and Vaccine Policy

In accordance with the Worker Solidarity’s Vaccine Policy, WSN employees must be fully vaccinated in order to fulfill job-related duties. This position will be based out of Vancouver or Victoria BC and is a mix of remote work (work from home) and in-person work while following provincial COVID-19 guidelines (e.g. meetings, organized indoor and outdoor events, etc.). The position requires the ability to work online and communicate through phone, Zoom, email and Slack.

Duties & Responsibilities 

Communications

  • Develop an organizational communications strategy to build our impact and network (e.g. including using our current digital organizing tools such as social media, Action Network, Zoom, WordPress, and other forms of digital engagement).
  • Research alternative communications programs and integrate knowledge of programs and best practices to build an effective communications strategy for the WSN.
  • Assess the WSN’s communications strategy quarterly by reporting on indicators to measure effectiveness. Including: social media engagement/followers, petition signatures and email list subscribers, online donations, website traffic trends. Integrate this knowledge into the WSN’s communication strategy.
  • Manage content for social media platforms and use social media to promote the WSN’s events/campaigns to enhance public support and membership engagement. Includes coordinating content creation with the WSN staff and members.
  • Work collaboratively to determine, design, and deliver a  communications strategy for our campaigns. This includes working with the WSN’s members and staff to create a campaign guide and messaging package for both internal and external campaign communications. 
  • Create internal campaign communications tools to support the WSN members and staff doing campaign-related outreach work (e.g. talking points, media prep, FAQs, presentations/ talks).
  • Create external campaign communications, including, online and print campaign outreach materials (posters, handbills, infographics, factsheets, etc.). 
  • Make campaign-related graphics and work with contracted graphic design artists as approved by the Executive Director.
  • Work with the WSN’s Solidarity Stewards Program (including workers leading campaigns) to write worker stories for workplace-based direct action campaigns.
  • Write and send out press releases, organize press conferences, and be the WSN’s media liaison.
  • Help prepare the WSN staff and WSN members for media interviews (including one-on-one support and organizing media skills workshops).
  • Support and engage the WSN staff and members by providing them with outreach materials. Including creating and sourcing materials that promote the WSN—cards, banners, buttons, and ethical SWAG.
  • Maintain a communications calendar with WSN events.
  • Manage the WSN’s communications programs (e.g. Zoom, Adobe InDesign, Adobe Photoshop, Adobe Acrobat, and Canva Pro), and ensure program invoices are sent to the Executive Director. Introduce new staff to communications programs as necessary.
  •  Assist staff in creating digital and fillable forms when needed.

Website 

  • Create new pages and posts,  and add new content (including multilingual content using WPML) to the WSN website while ensuring that they are properly organized and consistent with the WSN style guide. Includes designing new templates and layouts.
  • Collaborate with third-party website contractor for questions and web support when needed.
  • Create and embed new forms to the WSN website using Action Network and Ninja Forms, Zapier, Stripe, and other programs for: petitions, surveys, complaints, and donations.
  • Stay familiar with social media and SEO algorithms (e.g. Google Ads) to maximize impact and website traffic.  Also includes: ad campaign strategies, and fundraising strategies using digital tools. 
  • Ensure  website folders, images, links and google drive folders are organized. 
  • Troubleshoot, maintain, and track plug-ins, submissions, and donations. Check regularly for broken links, coding, font or formatting irregularities, ensuring that our online presence remains updated.
  • Create and monitor WSN photography usage agreements, ensuring that photos and videos are credited and used with permission, and that they positively reflect the organization.

Knowledge, Skills, and Experience

  • Post-secondary background and/or professional experience working in Communications, Journalism, Media or a related field.
  • Experience in a digital organizing or communications role. 
  • Knowledge of and experience working with social media platforms for organizing purposes and to increase community engagement. 
  • Experience using digital organizing tools and strategies to run successful campaigns (e.g. online petitions, digital tactics for taking action, using zoom for organizing meetings, email platforms such as Action Network).
  • Experience writing press releases and liaising with the media.
  • Excellent computer skills and experience with website development. Proficiency  using WordPress.
  • Experience designing graphic content (e.g. creating infographics) is an asset. 
  • Strong oral and written communication skills.
  • Strong ability to work independently, setting and meeting your own deadlines, and working in a way that is self-directed.
  • Detail-oriented, demonstrated  organizational skills, ability to multitask, and attention to detail is essential.
  • Strong teamwork and relationship building skills, and ability to communicate in a respectful way that  fosters effective working relationships. 
  • Ability to communicate in languages other than English is an asset. 
  • Experience working in precarious low-wage work (e.g. restaurant, retail, hospitality, and ‘gig’ work) is an asset.
  • Familiarity with labour-related issues experienced by low-wage workers is an asset.
  • Knowledge, and/or lived experience, of how multiple forms of systemic oppression intersect to shape the experiences of people working in low wage work environments. Including, for example, the role of race, gender, and immigration status in shaping people’s experiences in paid labour is an asset.
  • Flexibility to accommodate meetings and action days that extend into the evenings and weekends is an occasional requirement.

Values Alignment

  • Commitment to workplace justice and grassroots worker organizing.
  • An understanding that the WSN operates with a decolonizing framework that respects relationships with the original people and spirit of this territory, and reflects on how our work at WSN may be bound up with systems and processes of ongoing colonization.

Our commitment to employment equity

Employment equity practices are used to work towards the inclusion of all people in paid work. Employment equity practices recognize that capitalism, racism, colonialism, ableism, sexism, and other isms and forms of systemic discrimination shape people’s work experiences and result in unfair and unequal employment situations that include: under-employment, harassment and discrimination at work, low wages or pay inequity, limited opportunities for promotion, or exclusion from being hired in the first place.

We strongly encourage and welcome applications from Black people, Indigenous people, and people of colour, people with disabilities, women, non-binary, LGBTQ2 + people, and people from additional equity seeking groups. 

 

Application Instructions

Please email a cover letter and resume in a single PDF file to by November 28 10pm PT. Please include the job title in the subject line of the email. Only short listed candidates will be contacted for an interview.

 



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