Job Posting 77776

Executive Director
Downtown Penticton Business Improvement Association
Thompson & Okanagan
#3 - 212 Main Street, Penticton, B.C
closing tomorrow (Tue, 30 Nov)
full time  •  negotiable based on experience

Executive Director

Downtown Penticton Business Improvement Association


The Downtown Penticton Business Improvement Association (DPBIA), located in the vibrant waterfront city of Penticton, BC is a not-for-profit society, which champions initiatives that enhance the quality and economic vitality of the downtown area for merchants, businesses, not-for-profit social service agencies, arts and cultural groups, governments, educational institutions and other organizations.

The DPBIA represents over 500 business and property owners in the Downtown Penticton Core. It is our focus to promote a strong local economy through advocacy, cultivating relationships, supporting business participation in the community, and delivering innovative programs.

The DPBIA is currently accepting applications for an experienced Executive Director to lead the Business Improvement Association for Downtown Penticton. This position is an on premise, full-time salary position, which maintains a high profile within the city of Penticton.


The Opportunity

Reporting to the volunteer Board of Directors, the Executive Director (ED) provides strong leadership, vision, direction, and wide-ranging stakeholder engagement towards the fulfillment of the DPBIA’s mission and strategic objectives. Acting as a liaison among members, the Board of Directors, employees, government, committees, and other community partners, the Executive Director is responsible for overseeing the delivery and implementation of all programs and services, annual budget development, oversight of daily operations, long term strategy, and takes the lead in member-serving advocacy, community, and government relations.



Key Areas of Responsibility


Strategy and Operations Management

  • Assist with setting the overarching vision for the association.
  • Lead the development of the strategic planning process.
  • Develop and execute the annual operation plan to support the achievement of strategic objectives.
  • Oversee the development of policies and programs that meet the interests of members.
  • Continuously develop, deliver and evaluate programs, services, and processes, to meet the interests and needs of the members.
  • Work closely with the RCMP, Bylaw Office, City Management, the Mayor and Council to seek solutions to keep our community safe.
  • Work with all stakeholders to instill a sense of pride in the Downtown Penticton area, keeping it safe, clean and welcoming for all.
  • Work with all stakeholders to ensure Downtown Penticton is recognized as a destination shopping and dining district for locals and tourists.
  • Attract high-quality tenants and business owners to the Downtown Penticton area.


  • Foster teamwork among employees and volunteers while promoting a positive, healthy and safe working environment.
  • Provide direction, leadership and coaching to employees.
  • Manage recruitment, onboarding, orientation, training, performance reviews and other Human Resources related activities.

Advocacy and Relationship Management

  • Effectively advocate for and represent businesses on various issues impacting the economic health of the area, such as taxation, transportation, community planning, policing, and zoning.
  • Identify and cultivate various strategic partnerships for the benefit of the downtown area and the wider community.
  • Develop, foster and strengthen member awareness and engagement via regular and effective communications.
  • Be the principal spokesperson for the Association and communicate effectively with the media, stakeholders, government partners, and committees on behalf of members.
  • Represent the Association’s mandate on a variety of City Committees, such as the Safety and Security Committee and the Covid 19 Economic Recovery Committee.
  • Communicates key policy positions established by the Board of Directors with credibility, knowledge and influence.
  • Make use of Social Media Platforms to communicate ongoing activities and programs offered by the Association.
  • Build and maintain a professional and collaborative relationship with the volunteer Board of Directors.
  • Address and speak to a variety of stakeholders in a variety of settings.

Financial and Risk Management

  • Prepare, manage and execute a comprehensive annual operating budget.
  • Ensure solid financial management practices are implemented, by following appropriate bookkeeping and accounting procedures.
  • Ensure appropriate and timely financial reporting to the Board and other relevant bodies.
  • Ensure appropriate Information Technology and backup systems are in place.
  • Ensure all files and records are appropriately safeguarded and managed.


  • Provide advice and information to enable the board to fulfill its governance function.
  • Ensure the Association is managed in compliance with Not-for-profit legislation, regulations and policies.


Key Competencies

  • Strategic, value driven, forward-thinking, and dedicated to developing and advancing an innovative suite of programs and advocacy.
  • Highly motivated, self starter, with a strong work ethic who requires very little supervision or direction.
  • Demonstrated leadership skills and the ability to lead and develop the performance of others.
  • Exemplary oral and written communications skills with high degree of attention to detail.
  • A professional, tactful and diplomatic communicator with the ability to speak at public engagements.
  • Very adaptable to shifting priorities, with the ability to pivot quickly, managing simultaneous projects, conflicting priorities, and meeting deadlines.
  • Exceptional interpersonal and problem resolution skills.
  • Proven decision-making and creative problem-solving skills.
  • Ability collaborate with diverse groups of people and stakeholders and understand different perspectives.
  • A creative, innovative thinker coupled with an entrepreneurial approach.
  • Ability to identify and leverage resources and relationships to deliver impacting programming for DPBIA members.
  • Ability to work some weekends and evenings as needed for board meetings and community events.



  • A degree or diploma in business administration, communications, marketing, community planning, economic development, or a related discipline.
  • A minimum of 4 years related experience at a leadership level.
  • Several years working with business associations, non-profit organizations, or economic development agencies is a definite asset.
  • Experienced in media relations, public speaking and crisis communications.
  • Highly proficient in major office computer applications, video conferencing and social media platforms.
  • Strong social media skills would be an asset.


Please Note: is not affiliated with and in no way endorses or vets the organization that posted this job. Any links posted within the job will take you to their external site where the same disclaimer applies.

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