Job Posting 77887

Follow-Up Support Worker
Northern Alberta
closed 2 days ago (Fri, 26 Nov)
full time

Are you a relationship builder, team player and are passionate about supporting individuals in establishing stability in their housing communities? The e4c Rapid Re-Housing Team is part of the service delivery team with Homeward Trust Housing First in Edmonton that empowers participants in maintaining a tenancy. You will provide resources to aid in housing stability through a collaborative exploration of a participant’s strengths, barriers, and goals.

 You offer ongoing support to participants through regular case management meetings, case plan development and support, and the creation of housing goals with participants. With your knowledge of harm reduction and trauma-informed practices, you will manage a caseload of up to 21 participants in achieving housing stability and providing them with tools to access community-based funding and resources.


What you bring to the team

  • You bring 1+ years of experience working with marginalized populations, high-risk and vulnerable populations.
  • You have prior experience working with LGBTQ2+, Indigenous, refugee, and immigrant populations.
  • You have working knowledge of Housing First, Landlord and Tenant Advisory Board, and community-based resources and supports.
  • You possess a demonstrated ability to effectively conduct case management including assessment, service planning, skills teaching, referrals, and monitoring.
  • You have prior experience de-escalating crises and potentially violent situations with individuals under the influence of drugs or alcohol, under extreme stress &/or struggling with acute/chronic mental health crises.
  • You are proficient in MS Outlook, Word, Excel, database applications, and computer operations.
  • You are able to use your personal vehicle to transport or visit the person served.

Important work you will do at e4c

  • Provide ongoing supports to housing participants using person-centered, trauma-sensitive, and harm reduction practices.
  • Conduct regular home visitations and develop service plans related to employment and housing.
  • Assist participants in navigating and accessing appropriate funding and resources to maintain housing.
  • Maintain positive working relationships with landlords through utilizing Housing First practices and the Residential Tenancy Act.
  • Explore and help develop persons served strengths and interests.
  • Track and input statistical information on housing participants on a weekly and monthly basis.
  • Update and maintain case management files and assessments.
  • Collect and input participant data for reporting purposes.

As the COVID-19 pandemic evolves, e4c continues to take action to protect persons served and staff. Strategies related to e4c’s response to COVID-19 are driven by the guiding principle of taking all reasonable precautions and measures to protect the health and safety of both persons served and staff. In keeping with this intentional purpose, COVID-19 Full Vaccination is a condition of employment for all employees at e4c.  If an individual is unable to be vaccinated due to a protected ground as defined in the Alberta Human Rights Act, e4c will consider requests for a reasonable accommodation. Candidates seeking a reasonable accommodation on this basis will be required to provide relevant documentation in support of the request for a reasonable accommodation.

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