Job Posting 77982

Continuous Quality Improvement (CQI) and Risk Mitigation Specialist
Holland Christian Homes
Halton / Peel area
Brampton, Ontario
closes in 12 days (Wed, 15 Dec)
full time

Continuous Quality Improvement (CQI) and

 Risk Mitigation Specialist




Position Title: CQI & Risk Mitigation Specialist  

Employee Group: Permanent Full-Time

Department (s): Grace and Faith Manors

Classification: Non-Union

Posting #: LTC CQI PERM FT 2021-01

Hours: 37.5 hours per week; evenings, weekends, or on-call may be required

Application Deadline: December 1, 2021

Application Details: Submit a resume and cover letter

Start Date: ASAP


Do you have experience in quality improvement through evidence-based practice? Are you ready to up your game through statistical analysis? Do you want to statistically improve your organization? Are you a collaborator with great ideas on training people to be their best? Consider expanding your horizons and join Holland Christian Homes as our new Continuous Quality Improvement (CQI) & Risk Mitigation Specialist!


Reporting to the Administrator of both Faith Manor and Grace Manor, the Continuous Quality Improvement and Risk Management Specialist is responsible for coordinating risk management and quality improvement activities at both Faith and Grace Manor by fostering a culture of continues quality improvement with a focus and emphasis on residents, and safety. The incumbent provides leadership and support for quality and risk-related initiative within the Manors, and supports the coordination and delivery of related training activities.


Organization Background:

Holland Christian Homes Inc., is a dynamic, innovative organization that provides a full continuum of care to individuals in a Christian atmosphere. It consists of two long term care homes and 6 assisted living/independent living apartment towers located in Brampton.


We believe that individuals requiring our services have the right to a lifestyle that adequately meets their physical psychological, social, cultural and spiritual needs. These services are provided by fully qualified professional staff who deliver care using a holistic approach to provide quality care and quality of life to individuals.


Specific responsibilities include:

  • Responsible for coordinating the Quality Program and the Resident Quality Inspection process
  • Collaborates with the Administrators in planning, organizing leading, documenting and reporting on HCH’s Quality Improvement Plan (QIP), strategic planning and operational planning processes, including internal and external stakeholder consultations
  • Leads the Specialized Program, Quarterly CQI Meeting, and Annual Program Evaluation Days
  • Utilize best practices including resources from Health Quality Ontario to advance quality improvement activities in each respective Manor
  • Monitors indicators on public website of HQO and Your Health System
  • Ensures all quality management and risk management related activities are complete, reviewed, discussed with follow-up actions identified as required
  • Utilize evidence-based practices to further drive quality improvement initiatives
  • Collaborate with the Education Coordinator in developing training and education for staff
  • Annually develops the Risk Management Plan to be signed by the Board of Directors. Develops a risk framework document of identified risk and Risk Management Tracking summary, which is based on statistical analysis of all measures collected.
  • Designs, develops and presents relevant quality and risk related data on the Quality board
  • In collaboration with the Education Specialist, co-lead the RNAO Best Practice Guidelines program in both Manors including implementation and follow-up on BPG, training and development
  • Other additional duties as required


  • Post-secondary diploma or degree/certificate in health sciences or adult education.
  • Extensive experience in quality improvement, evidence-based practices, data driven action planning within in a healthcare or similar organization.
  • Experience in strategic and operational planning, quality improvement and risk management
  • Competence in computer applications, such as, but not limited to, Microsoft Office and Outlook
  • Superior communication skills with the capacity to quickly gain credibility through personal style, demonstrated knowledge and professionalism
  • Demonstrated success in communicating with all levels of the organization that includes communicating effectively with staff, residents, families/visitors delivery/service personnel and the general public.
  • A comfort level in maintaining the core values and traditions of Holland Christian Homes as a Christian Homes
  • Ability to speak Dutch is an asset
  • Satisfactory Vulnerable Sector Screening.
  • Evidence of a negative TB including flu shot and full COVID-19 vaccination.


Interested and qualified applicants should forward a Resume and Cover Letter as

ONE Document (PDF format) in confidence, to: Human Resources Department –


Holland Christian Homes welcomes diversity in the workplace and encourages applications from all qualified individuals.


Holland Christian Homes is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation for disability during any stage of the recruitment process, please indicate this in your cover letter.


Applicants agree that by providing personal information in response to this posting, and otherwise in any recruitment process with the Company, such personal information may be retained and used by HCH for a period of one (1) year from the date of this application, for the purpose of consideration for employment opportunities which may arise during that time period, unless an Applicant notifies the Company to the contrary.”


We thank all applicants for their interest in this position, however, only those individuals selected for an interview will be contacted. No phone calls please.


Disclaimer: In keeping with Long Term Care reform, best practices, funding and direction this position may later require knowledge, skills, abilities and working conditions not noted here

Please Note: is not affiliated with and in no way endorses or vets the organization that posted this job. Any links posted within the job will take you to their external site where the same disclaimer applies.

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