Job Posting 78073

Rap Support Person
COSTI Immigrant Services
Toronto Metro area
Warden & HWY 401, Dixon Rd & HWY 401
closed 3 days ago (Fri, 3 Dec)
full time - term / contract  •  $21.68 - $23.33 per hour



  • Ensures house rules are observed.
  • Supports the delivery of programs/orientation and services to the residents. 
  • Responsible for the intake/admission, pre-departure services and check-out of residents.
  • Responsible for ensuring welcome packages and admission files are ready and prepared regularly. 
  • Ensure rooms are set up and equipped with toiletries, food, baby formula, diapers etc.
  • Organize and maintain supplies in the storage office and keep an up-to date inventory of supplies (e.g. diapers, formula, coffee, sugar etc.)
  • Deliver food to client rooms.
  • Supports the smooth operation of the Centre, which includes responding to emergencies.
  • De-escalates non-violent crises, e.g. client altercation, family conflicts. 
  • Conducts COVID screening and temperature check for clients. 
  • Communicates in a timely and professional manner with supervisor regarding any client concerns.
  • Supports the general office duties such as answering telephones and responding to client issues.
  • Provides interpretation services, as required.
  • Communicates in a timely and professional manner with the hotel management regarding any client concerns.




  • Community college diploma in community work/human services or equivalent.
  • Minimum six (6) months fulltime work experience working in shelter setting
  • Excellent communication skills.
  • Priority consideration for fluency in Dari and Pashto languages.
  • Knowledge of specific issues facing resettled refugees in general and the Resettlement Assistance Program more specifically.
  • Demonstrated experience responding to crises and providing supportive counselling.
  • Ability to work independently.
  • Required to provide a valid Vulnerable Sector Screening (VSS) Police check. The VSS must have been completed within the past 6 months.
  • Possession of a current First Aid/CPR training certificate would be an asset.
  • Must be fully vaccinated against COVID-19


LOCATION:                           Warden & HWY 401, Dixon Rd & Hwy 401 

DURATION:                           December 13, 2021 – March 31, 2022

STARTING SALARY:           $21.68 - $23.33 per hour      

POSTING DATE:                   November 22, 2021

CLOSING DATE:                  December 3, 2021


Priority consideration will be given to those on Notice of Recall.



Qualified candidates are invited to submit their resumes and cover letters,
quoting reference # 212-21, to:

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