Job Posting 78162

Job Coach and Retention Specialist
Spinal Cord Injury Ontario
Toronto Metro area
closes in 11 days (Wed, 8 Dec)
part time  •  30,000 per year

The Organization

Spinal Cord Injury Ontario is an expert in the field of spinal cord injury (SCI) community services. Founded in 1945, SCI Ontario’s mission is to “deliver and champion excellence in service, support, and advocacy for people with spinal cord injuries”. Our Vision: People with spinal cord injuries living the life they choose in a fully inclusive Ontario.


Job Summary

Reporting to the Manager of Employment Services; the Part-time (3 days/week) Job Coach/Job Retention Specialist provides extensive employer outreach, job matching and placement, and job retention service to our partnering employers to understand and fulfill their hiring needs, as well as to clients with disabilities to facilitate long-term job retention and opportunities for growth.  


The ideal candidate will possess a passion for assisting our talented job seekers with disabilities to find suitable employment opportunities and maintain meaningful employment. The candidate will establish meaningful and sustainable relationships with employers in various industries and sectors and help clients to build their skills and carve employment opportunities for them.


This position is based out of our provincial office located in Toronto; however, this position allows the flexibility to shift to hybrid work.


Reporting to the Manager, Employment Services you will:

  • Actively conduct networking and outreach activities with new employers to establish long term recruitment relationships and seeks out competitive employment opportunities, community resources and programs that clients have identified as an area of interest
  • Provide customized support for clients in the job development phase by identifying and targeting employers, supporting self-directed job search skills, and providing motivational support during the job search phase
  • Match suitable clients with employment opportunities and facilitate the interviewing and hiring process with employers
  • Develop and monitor training plan and agreements with client and employer; provide on-site follow up support, job coaching and/or job maintenance to clients and employers to sustain a job placement
  • Provide timely follow-up, mediation and appropriate interventions to client and employer when a placement is at the risk of getting off track
  • Provide training to employers and community agencies in the areas of disability awareness, AODA Standards, and best practices in hiring and retaining employees with disabilities
  • Coordinate supports as required to address job accommodation and disability related issues
  • Collect placement data and information from clients to meet monthly statistical/reporting requirements
  • Maintain and update the list of clients through Discoverability and JobsAbility client and employer data bases
  • Work collaboratively with other members of the Employment Services team to ensure the varying and comprehensive needs of our clients and employers are met



  • A minimum of two years experience job development, employer outreach, employment counseling and/or recruitment
  • Post-secondary diploma in sales & marketing, business, disability studies, social services, or related discipline, undergraduate degree an asset
  • Sound ability to apply marketing and negotiation techniques (i.e. cold calling, needs analysis,)
  • Possess a holistic knowledge of, or passion to learn about, physical disabilities and their functional implications
  • Knowledge of disability issues, labour market trends and job accommodations
  • Effective interpersonal skills, with strong listening, collaboration and negotiation skills
  • Proven planning/organization and time management skills
  • Ability to work collaboratively and apply a team approach to achieving successful placement outcomes
  • Strong verbal and written communication skills; ability to facilitate oral presentations to employers and other community partners
  • Strong self-management skills to work effectively with clients, employers, co-workers, and outside agencies
  • Demonstrated computer proficiency working in an MS Office environment, familiarity with databases
  • Experience with social media (i.e. LinkedIn, twitter) to connect with potential employers
  • Ability to travel and access to a reliable vehicle, an asset


Given the essence of Spinal Cord Injury Ontario, lived spinal cord injury experience will always be considered an important criterion among the criteria that are part of any given search. Spinal Cord Injury Ontario is an equal opportunity employer dedicated to achieving accessibility in employment for persons with disabilities, while ensuring inclusive, barrier-free selection processes and work environments.


SCIO is committed to equity diversity, and inclusion in our recruitment processes. We strive to create a workplace that reflect the communities we serve, and everyone feels empowered to bring their full, authentic selves to work with a sense of belonging.  We actively encourage applications from members of groups with historical and/or current barriers to equity, including, but not limited to: Indigenous peoples, members of groups that commonly experience discrimination due to race, ancestry, colour, religion and/or spiritual beliefs, or place of origin; persons with visible and/or invisible (physical and/or mental) disabilities; persons who identify as women; and persons of marginalized sexual orientations, gender identities, and gender expressions.


Reasonable and appropriate accommodation will be provided during the recruitment process upon request and addressed confidentially. We thank all applicants; however, only those under consideration will be contacted. Proof of full COVID-19 vaccination status is required as a pre-condition of employment. Upon request, this position will require a Police Record Check and credentials verification.

Your positive relationship-building skills, coupled with a solid record of dependability, commitment and passion to make a difference make you the ideal candidate for this position.  If you would like to make a meaningful contribution to your community, please forward your resume and cover letter outlining your interest as related to the job posting, as well as salary expectations in confidence by December 8, 2021 to: Human Resources, SCI Ontario, 520 Sutherland Drive, Toronto, ON M4G 3V9, Fax: 416-645-3265, E-mail:

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Thanks for looking on and good luck with your job search!