Job Posting 78244

Gallery Associate
Bill Reid Gallery of Northwest Coast Art
Vancouver & Lower Mainland
Downtown Vancouver (639 Hornby Street)
closes in 4 days (Fri, 10 Dec)
part time  •  $16 per hour

The mandate of the Bill Reid Gallery of Northwest Coast Art is to reveal the vital and diverse Indigenous cultures of the Northwest Coast through the extraordinary work of Bill Reid and inspirational contemporary art. We respectfully acknowledge the xwməθkwəyə̓ m (Musqueam), Sḵwxw̱ ú7mesh (Squamish), and səl’il’wətaʔɬ (Tsleil- Waututh), and all the Indigenous peoples of the Northwest Coast, on whose traditional and unceded territories we live and work.

Job description

The Bill Reid Gallery is looking for a reliable and experienced customer service professional to join its dedicated Visitor Services & Gallery Shop team. The Gallery Associate plays an important role providing a source of earned revenue and ensuring satisfaction of visitors to the Bill Reid Gallery.


Position: Gallery Associate
Reporting Structure: Reports to Visitor Services and Gallery Shop Manager
Hours: Part Time, Flexible (From 14-24 hours weekly)
Remuneration: $16 per hour


Key Responsibilities:
- Providing exemplary customer service to Gallery Shop patrons and visitors;
-Work with Visitor Services & Gallery Shop Manager to create visual displays and maintain organized space;
- Learn about the Bill Reid Foundation collection and rotating exhibitions in order to answer visitor inquiries;
- Engage visitors to the shop to promote and sell merchandise;
- Shipping and handling for in store purchases and online shop sales;
- Processing sales orders, admissions payments at the Point of Sale system and Online store;
- Assist with maintaining inventory in the Gallery shop and the Online Store, as required by the Visitor Services
and Gallery Shop Manager;
- Ensure the front of house and reception desk area is tidy, clean and welcoming for visitors;
- Assist with tracking and recording of Gallery Shop and Visitor attendance;
- Must be flexible and able to provide occasional relief for senior staff;
- Assist in facilitating special shop or gallery promotions and initiatives; and
- Assisting with the Health & Safety Plan and a number of implemented measures that the gallery has for staff and guests.


- Two or more years’ retail experience;
- Proven track record of providing exemplary customer service;
- Understanding of Northwest Coast Art and history;
- Well-developed communication skills and comfortable working cross culturally;
- Comfortable using point of sale systems (POS), cash handling, and end of day accounting and reporting;
- Experience using Word, Excel and Shopify Application (willing to train the right person);
- Fluent in English; Indigenous or other languages would be an asset; and - Indigenous peoples are strongly encouraged to apply.

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