Job Posting 79256

Transitional Housing Program Worker
The Salvation Army Grace Mansion
Vancouver & Lower Mainland
596 E Hastings St, Vancouver, BC V6A 4K9
closes in 19 days (Fri, 4 Feb)
full time




FACILITY : Grace Mansion – Vancouver, BC


JOB No. 026




The Transitional Housing Program Worker will work with the Residents of Grace Mansion in all areas of personal development and growth, life skills, social and spiritual activities to enable the Resident to attain their full potential.




The Transitional Housing Program Worker will:

  • Supervise/monitor actions and interactions of Residents during assigned shift.
  • Respond to all Resident questions/requests within framework of Centre Policies & Procedures.
  • Answer telephone and refer calls to appropriate person(s)
  • Admit visitors to Centre according to guidelines.
  • Research and develop knowledge of issues that relate to residents.  Development of resource information as relevant for residents.
  • Maintain confidentiality and keep accurate files and statistical records.  Specifics of administrative duties will vary with the different shifts.
  • Receive/ explain/ applications for potential residents, along with updating Wait list of applicants.
  • Assist with the intake process and departure process of residents.
  • Receive Residents rent and place funds in designated lockbox as per written protocol.
  • Maintain contact with Salvation Army, City and Provincial government and community agencies to co-ordinate activities and available resources for the benefit of the Centre and the Residents. 
  • Initial response to emergency situations such as fire alarm, or other situations.
  • Respond and assist residents at times of physical/mental/emotional crisis situations.
  • Performs other duties as assigned.



Duties require employee to work in Grace Mansion – an 84 room, four storey Residence located at 596 East Hastings Street in downtown Vancouver.  Responsibilities will involve working from a designated work station, but will also involve movement through the residential areas, and general building.  The employee may at times be subject to hazardous or disagreeable conditions in the performance of their duties.





The Transitional Housing Program Worker will have completed High School, plus specialized training and courses including, but not limited to:

  • Training/Certification in Addictions or Mental Health issues
  • Current Certification in First Aid/CPR
  • Certification in Non-Violent Crisis Intervention, or willingness to be trained
  • WHMIS 2015
  • Foodsafe Level 1 Training
  • Universal precautions
  • Computer skills and training in Word, Outlook & Excel
  • Fluent spoken and written English
  • Experience in working with Clients in a residential setting is preferred. 

This role is not gender-specific. We benefit from a diverse group of individuals on this team of Transitional Housing Program Workers.



  • Successful obtainment of the Criminal Record Review Act clearance to work with vulnerable adults through the Criminal Records Review Program
  • Successful obtainment of clearance through The Salvation Army Child Abuse Registry


TERMS                       :           Regular, Full-time


HOURS                      :           32 hours/week


DAYS                          :          Friday to Monday; 3:45pm to 12:15am (Evening Shift)


NO. OF VACANCIES :          1


In support of our commitment to a healthy and safe workplace and community, The Salvation Army (TSA) has a vaccination requirement for all employees in Canada.  The successful candidate will be made an offer of employment on the condition of being fully vaccinated against COVID-19 and will be required to provide proof of full vaccination, prior to their employment start date. The requirement to be fully vaccinated is subject to provincial/territorial human rights legislation. If the candidate is unable to vaccinate for a reason protected by the Human Rights Code, a request for accommodation can be submitted and written proof satisfactory to TSA will be required.

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