Job Posting 79302

Director, Human Resources
MPA Society
Vancouver & Lower Mainland, Fraser Valley
closing tomorrow (Sun, 23 Jan)
full time - term / contract

About MPA Society

MPA Society is an award-winning and accredited non-profit agency that has supported people living with mental illness for over 50 years. Created on the principle of self-empowerment, our programs promote the dignity and well-being of people with mental illness by inspiring hope and supporting their recovery. MPA Society operates over 30 social, recreational, advocacy and housing programs that support people in their own communities.

About the HR Director Role

We are looking for a Temporary Full-Time Human Resources Director to cover a maternity/parental leave of approximately one year. The successful candidate will work with a variety of internal and external stakeholders, is responsible for all HR functions, and will have a key role in leadership and strategic planning as part of our Senior Leadership Team.

We offer competitive wages and benefits, and opportunities for professional development while applying your abilities and values in a meaningful way for those we support.



POSTING DATE:                     January 6, 2022

POSTING NUMBER:              2022-001 

POSITION:                              Director, Human Resources

                                                 Temporary Full-Time

UNION:                                    Excluded

WORK AREA:                          Vancouver, Lower Mainland, Fraser Valley

HOURS OF WORK:                Monday to Friday, 9:00 am – 5:00 pm

                                                 On call as operationally required 

REPORTS TO:                         Executive Director

SUPERVISES:                          HR Generalist, HR Assistant, other positions as assigned

POSTING CLOSING DATE:    January 23, 2022

START DATE:                           Approximately March 1, 2022 


All candidates subject to a Criminal Record Check.

Please see Job Description including required qualifications below.


Please indicate Posting Number 2022-001 when applying.

To apply, please submit a resume and cover letter including salary expectations to:



TITLE: Director, Human Resources

REPORTS TO: Executive Director

SUPERVISES: HR Generalist, HR Assistant, other positions as assigned



The Director, Human Resources leads human resources practices and processes within the organization, providing support and advice to operational directors, managers, coordinators and departments. The Director makes recommendations to senior leadership regarding compliance, best practices, and organizational performance to ensure strategic use of the Society’s human resources.

The Director, together with the HR Generalist and HR Assistant, participates in the day-to-day functions of the HR department, ensuring the effective delivery of an organization-wide human resource service. Working collaboratively with the Senior Leadership Team, the Director leads the development of competency-based HR tools and programs, and ensures the HR function meets accreditation standards.



  1. HR Practices, Procedures, Policies
  • Ensures compliance of all employment and HR practices with legal, collective agreement, and internal standards, providing information and advice to directors, managers, and other supervisors in the interpretation and implementation of policies and practices and related legislation.
  • Recommends and implements internal HR policies, procedures and systems in alignment with the organization’s values and strategic plan.
  • Ensures all HR information and documentation procedures and records are current, completing and submitting external reports as required. Coordinates the collection and analysis of organizational HR performance indicators.
  • Represents management in grievance processes, discussions and formal meetings with local union representatives. Represents the Society at arbitration, mediation, and trouble- shooting meetings in liaison with HEABC and/ or other legal representation.
  1. Staff Recruitment and Selection
  • Ensures that the Society’s recruitment and selection processes, including role descriptions and screening processes, attract and secure competent and committed staff as well as meet all contractual and legal requirements.
  • Advises directors and managers regarding the effective and appropriate design of role descriptions to reflect required job competencies, duties and skill sets. Ensures all role descriptions in the organization are correctly classified as per collective agreements or excluded reference.
  • Ensures organizational orientation processes are current and implemented.
  1. Staff Development & Performance
  • Ensures that the organization’s performance and attendance management systems and tools are up to date and effectively implemented. Provides information and advice to directors and managers regarding best practices in performance management and individual employee performance challenges.
  • Coordinates centrally provided training including; first aid, non-violent crisis intervention, conflict resolution, etc.
  • Identifies and develops educational material to strengthen staff competencies.
  • Provides information, advice, and / or coaching to managers regarding disciplinary and performance management processes. Reviews recommendations for disciplinary action to confirm that actions are in accordance with organizational decision-making protocols. Issues approved disciplinary letters.
  1. Occupational Health and Safety
  • Ensures that all health and safety protocols, WorkSafe BC guidelines, and other legal requirements are met, and that internal OH&S processes are complete and current. Recommends changes or updates to procedures and policies where necessary.
  • Develops and maintains effective working relationships and partnerships with external health benefits and occupational health bodies, communicating recommendations to senior management regarding industry best practices and other relevant information.
  • Represents management in proceedings with the Workers’ Compensation Board, Review Division, and, WCAT in liaison with Employers’ Advisors Office and/ or other legal representation.
  1. Employee Engagement and Retention
  • Coordinates employee engagement and retention processes and participates in related planning.
  1. Direct Staff Supervision
  • Responsible for the recruitment and supervision of directly supervised staff, incorporating both formal performance planning and informal coaching supervisory support. Ensures all reports have up to date performance reviews and development plans in place.
  • Ensures that all services/ programs under direct management adhere to Society and applicable Collective Agreement Policies.
  1. Organizational Management
  • Participates in the organization’s management and leadership teams and committees as required, providing an HR perspective on strategic planning and operational management discussions.
  • Workforce development planning and strategic initiatives
  1. Other Duties
  • Performs other related duties as assigned by the Executive Director or designate.



A combination of education training and experience equivalent to a University degree in business administration, social sciences, or a related field, with an emphasis on Human Resource Management and/ or labour relations plus 5 years of HR experience in a unionized environment and reflecting increasing responsibilities. A minimum of 2 years supervisory experience. Experience in the healthcare, social services and or non-profit sectors is desirable.

  • Demonstrated ability to initiate and implement best practices and current HR policies and procedures across an organization.
  • Excellent knowledge of HR –related legislation such as the Employment Standards Act, Human Rights Code, Labour Relations Code, WorkSafe BC and union collective agreements.
  • Demonstrated program design in a specialized HR area (e.g. training and development, recruitment, performance management).
  • Ability to work and empathize with people living with mental illness
  • Excellent leadership, management, and supervisory skills, with the ability to develop, support and motivate others to achieve organizational goals.
  • Ability to synthesize and utilize research findings to promote best practices.
  • Ability to establish good rapport and working relationships, and to effectively engage management, employees, and external stakeholders with diplomacy, dignity and respect.
  • Ability and willingness to work both independently and collaboratively towards common goals within a leadership team structure.
  • Ability to communicate effectively verbally and in writing with a broad range of stakeholders. Excellent IT skills, including Microsoft Office software. ComVida HR tools, and web-based surveying tools.


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