The Edmonton Humane Society has been an animal welfare leader in the Edmonton community since 1907. We are more than a shelter and a safe haven for the thousands of animals in our care each year. We play a key role in the Edmonton region by enriching the lives of people and their companion animals not only through our sheltering, but through our programs, services, and community engagement.
Reporting to the Manager of Customer Experience, the Supervisor, Adoptions provides supervision and support for daily adoption activities, while ensuring a happy and healthy match and educating adopters on the needs of the animals. The Supervisor, Adoptions will focus on staying highly visible to the public, maintain a high level of customer service, and coordinate staff scheduling.
The Supervisor, Adoptions also supports the Animal Care and Admitting areas as needed to provide superior animal care and excellent customer service.
Roles & Responsibilities
Education & Experience
Skills & Abilities
As the ideal candidate, you have strong customer service skills and animal handling experience (comfortable handling all animals and including animals in distress or deceased animals).Your passion is to coach and mentor staff members, while building a team that is engaged, productive and enjoy working together towards a common goal. You are able to work in a fast-paced environment and multi-task with minimal supervision. You are an excellent communicator, with a strong understanding of emergency response protocols, with the ability to remain calm and empathic in stressful situations.
You are comfortable and skilled in working with a culturally diverse staff, volunteers, and community.
Compensation: EHS offers a competitive Not-For-Profit compensation package which includes a comprehensive benefits package, and a strong work-life balance.
Hours: 40 hours a week; however, is expected to work hours as required to fulfill department responsibilities and some evenings and weekends may be required.
How to Apply
If you are looking for a rewarding career in an exciting and fast paced environment, then we invite you to forward your resume and salary expectations, in confidence, by email to .
The Edmonton Humane Society is an equal opportunity employer, and we thank all applicants for submitting their resume. However, only those candidates considered for employment will be contacted.
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