Job Posting 79418

Manager, Respite and Residential Supports
Hopewell Children's Homes Inc.
Southern Ontario
closes in 31 days (Mon, 28 Feb)
full time  •  Ranges from $1868 to $2716.80 biweekly salary( determined to relevant experience)

Hopewell is Hiring a Manager, Respite and Residential Supports! Come Join Our Team!

Hopewell is a not-for-profit registered charity governed by a volunteer Board of Directors. We were established in Ariss, Ontario in 1983 by John and Johanna Oosterhuis.

Hopewell provides high-quality personal care for children, youth and adults with developmental disabilities and complex needs, as well as support for their families.

Our unique culture and well-deserved reputation for extraordinary staff and exceptional care have allowed Hopewell to expand to seven locations, meeting the needs of over 500 families throughout Wellington County.

Position:           Manager, Respite and Residential Supports, Permanent Full-Time, 

80 hours/bi-weekly

Location:          Respite

Wage Rate:     $1868 /biweekly salary - $2716.80 /biweekly salary (determined by relevant experience)


Job Summary:

Under the guidance of the Director, Operations and Administration and through active participation with the leadership team, the Manager of Respite and Residential Supports will be responsible for planning, directing, and overseeing the management of all client’s support needs within our residential and respite programs. The Manager of Respite and Residential Supports will also be responsible for; evaluating the performance of direct reports, providing feedback and mentoring, overseeing programming, contributing to staff professional development, interviewing, and hiring of support staff, developing departmental budgets, and overall oversight of operational needs of the program.


Duties & Responsibilities:

  • Provide direct service and support to individuals or clients, such as handling issues, conducting a needs evaluation, or resolving complaints.  
  • Ensure that each person receiving support is provided with the necessary support and guidance to create an Individual Support Plan (ISP).
  • Ensure staff training and adherence to behavioural and/or medical protocols and support strategies as outlined in the ISP and/or Behaviour Support Plan (BSP).
  • Ensure that regular review, monitoring, strategy development, documentation and follow up occurs with individuals in regard to meeting outcomes identified in ISPs or POCs.
  • Communicate with community and act as a liaison between organization and community groups (school, other homes, etc.).  
  • Contribute to the completion of all relevant reports to the Ministry of Children, Community and Social Services, including but not limited to Serious Occurrence Reports (SORs) service volumes, licensing and compliance, Quality Assurance Measures, Health and Safety Reports etc. Manage the preparation and maintenance of reports necessary to demonstrate high quality programming. Prepares periodic reports for the leadership team, as necessary or requested, to track progress toward program and agency goals.
  • Review financial statements, budgets, invoices, personnel activity reports, or other performance data to measure productivity or goal achievement or to identify areas needing cost reduction or program improvement.  
  • Maintain awareness of advances in the developmental services sector, government regulations, funding resources, and legislative requirements: 
    1. Possess and demonstrate knowledge of First Aid, CPR, CPI, WHMIS, Occupational Health and Safety Act, fire prevention and safety procedures..
    2. Ensure that Health and Safety, Serious Incidents/Occurrences and Crisis Management Plans are understood, followed, and reported.
  • Immediately advise the Director and/or Executive Director of serious issues/problems/concerns regarding staff, buildings, equipment, and vehicles
  • Problem solve and develop solutions for program and staffing issues.
  • Provide transportation to individuals via association or public transit as required.
  • Collaborate with  HR in the hiring process including recruitment, screening, interviewing, selection, orientation, and staff training.


Qualifications & Experience/Special Requirements:

  • Degree or diploma in a relevant field required .
  • Minimum of 5 years of work experience in the developmental services, social services or other directly related field.  Minimum 2 years in a leadership role. 
  • Experience working with people with developmental disabilities, dual diagnoses, and complex behavioural needs; 
  • Work flexible hours within a variety of settings as required by the changing needs of the program and the people we support;
  • Flexible hours as needed, rotating on-call schedule and associated responsibilities;
  • Must have valid class G driver's license.


This position will be filled on a first come basis and a job offer may be made before the closing of the posting, we encourage qualified applicants to apply early. 

 Hopewell welcomes and encourages applications from people with disabilities.  Accommodations are available upon request for candidates taking part in all aspects of the selection process.  Should you require accommodation, please contact:

Lesley Zeidler: 519 836 9641 EXT: 223

Hopewell is an equal opportunity employer committed to creating an inclusive and diverse working environment. We welcome the unique contributions that you can bring in terms of your education, life experience, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, color, religion, disability, sexual orientation, and beliefs.


If you wish to apply here is the URL: 

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