Job Posting 79423

Family Outreach and Support Worker
Archway Community Services
Vancouver & Lower Mainland, Fraser Valley
closed 12 days ago (Sun, 16 Jan)
full time  •  $24-$26


JOB POSTING #2022-77-01

Family Connections

Family Outreach and Support Worker

Wage: $24 - $26 per hour

Full Time – 35 hours per week


Provide assessment, planning and implementation of Service Plan with clients of the program. The position aids the client in identifying, understanding and overcoming person/family problems, and in establish and achieving realistic goals.


  • Interview, prepare family histories, assess problems and outline services provided by Family Connections
  • Develop and implement supportive interventions to assist in determining goals and the means of attaining them. Plan, prepare and conduct individual sessions with clients
  • Provide life skills and positive parenting training
  • Teach clients effective social and interpersonal skills through tasks of daily living and social activities
  • Act as an advocate and provides support while client is in the program
  • Maintain accurate reports and records and provide monthly reports to the supervisor
  • Ensure that all required documentation is complete. Report to and discuss case planning and concerns to Ministry of Children and Family Development staff
  • Supervision and documentation of visits between parents and children who are in the care of the Ministry of Children and Family Development
  • Maintain a thorough knowledge of community resources. Provide liaison, education and advocacy to other professionals, other agencies and the community as required
  • Attend all mandated training as agreed upon with the supervisor
  • Read, sign and follows the agency policies
  • Perform other related duties as assigned by supervisor
  • Ability to adjust and modify with program to align with COVID health and safety protocols
  • Willingness to work with online platforms to provide full services (outreach and enhanced visits) to clients if needed due to COVID

Requirements and qualifications

Education and Certification:

  • Satisfactory Criminal Record Check
  • A degree in the Human Services field and related experience
  • Emergency First Aid with CPR level C



  • Direct program delivery experience in the community social services sector with a demonstrated working knowledge of government and community-based programs and related provincial and community support systems

Knowledge and Skill Set

  • Well-developed interpersonal, oral and written skills
  • Good organization, time and general management skills
  • This position requires flexible work hours to meet family's availability (evenings and weekends)
  • Ability to work effectively independently and with other program staff, therapists, social workers and other related staff


  • This position requires staff to work in a stressful environment, dealing with clients in crisis situations. It is important to know when to seek support from supervisors or co-workers



No phone calls please. Only short-listed applicants will be contacted.

Must be legally entitled to work in Canada.

Your resume may also be forwarded to other Programs for their consideration for their job vacancies.  If you do not wish for your application to be shared with other Programs, please send an e-mail to with DO NOT FORWARD TO OTHER PROGRAMS, in the subject line of the e-mail and the job reference number to which you applied, in the body of the e-mail.

Archway's goal is to be a diverse workforce that is representative, at all job levels, of the people we serve. Equity and diversity are essential to excellence. An open and diverse community fosters the inclusion of voices that have been underrepresented or discouraged. We encourage applications from members of groups that have been marginalized on any grounds enumerated under the B.C. Human Rights Code, including sex, sexual orientation, gender identity or expression, racialization, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.

We invest in the mental health and wellbeing of our employees.


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