Job Posting 79949

Rocky Mountain Program Manager
Outward Bound Canada
Work From Home -
Canmore, Alberta
closed 8 days ago (Sun, 15 May)
full time - temp / contract  •  $57,000 - $65,000 starting salary

Position:                                   Rocky Mountain Program Manager (Maternity Leave Coverage)

Immediate Supervisor:              Head of Western Canada

Start date                                 April 2022

Location:                                  Canmore, Alberta


Outward Bound Canada is committed to helping Canadian youth change the trajectory of their lives. With young people desiring to thrive in an unpredictable and changing world, OBC, a registered charity, offers social-emotional education through experiential adventures in the outdoors. Since 1969, OBC has inspired over 150,000 participants, with a particular emphasis on providing greater access to those facing socioeconomic barriers, to discover their potential. These experiences develop resilience, social and emotional intelligence, and environmental leadership to contribute to a better, more compassionate, and resilient society. The impact of our work on young people in Canada is found in our recent case for support.

Our goal is to be a best in class charity and outdoor education organization that is focused on developing future generations of resilient youth.  As the world changes rapidly and continues to face new challenges, young people need additional support to thrive in uncertainty. The social and emotional skills developed on an Outward Bound Course position young people to succeed to the best of their ability. 

It is important to state that our programs take place on the territories of many Nations.  Outward Bound Canada continues to work on building relationships with many Indigenous people and communities across Turtle Island in order to take steps toward reconciliation.  Read our Diversity, Equity, and Inclusion statement here.




The Wilderness Program Manager will ensure that the transformational journeys experienced by the students are planned and delivered in a highly organized, responsible manner. ​​This role will manage employees, program site areas, and programs for Rockies expeditions including course administration, course planning, programming, delivery, logistics, risk oversight, supervision, and evaluation. In addition, the Program Manager provides support to instructors, clients, partners and all other organizational relationships. This position is based in Canmore, BC. The expeditions are delivered year-round and currently include expedition backpacking, canoeing and snowshoeing.


Duties and Responsibilities:

  • Coordinates the execution of the program plans to enhance and develop programming; developing initiatives, course mix, operations and logistics, and other projects assigned.
  • Works in conjunction with the Head of western Canada in the hiring, training, evaluating, and mentoring of employees.
  • Manages and supervises instructional employees, ensuring high-quality program delivery, educational outcomes are met, program and instructor evaluations are complete.
  • Create a positive work environment where professional development and community are foundational
  • Supervise and monitor logistics and maintain contractor relationships which include but are not limited to; food service providers, transportation, admissions, route planning, staffing, emergency response and curriculum plans to maintain appropriate risk management and oversight of safety systems.
  • Oversee COVID facilities practices and improve systems based on iterative learning throughout operations
  • In times of need: field ready to replace a staff member on course.
  • Other duties as assigned


Risk Management:

  • Achieves the objectives of the OBC National Risk Management Policy and acts as the Regional Safety Officer.
  • Supervise the evacuation systems and other field responses, manage field staff training for evacuations and act as the primary contact regarding course challenges, addressing and facilitating all incident reporting processes.
  • Provides risk management briefings and de-briefings to field staff and course support positions.
  • Ensures students are briefed as to participation expectations and safety requirements.



  • Ensures the workspace is compliant with Health and Safety standards in collaboration with HR.
  • Provides direct customer care for participants and their families/teachers/agencies.
  • Coordinates the transfer of course information from key sources to instructors.
  • Works with the team to schedule and deliver on-call service, manage evacuations and other field responses.
  • Organizes and facilitates program evaluation and paperwork process.
  • Maintains up-to-date knowledge of current industry trends and standards.
  • Participates in national OBC team meetings and retreats, providing regional leadership and representation as required.


Qualifications (Skills & Experience)

  • Post-secondary education in one of the following fields: environmental science, education, recreation, therapy or similar.
  • 3 years in a supervisory role, supervising seasonal faculty and administrative staff members is an asset.
  • Understanding and application of OBC policies and philosophies and pedagogy is preferred.
  • Proficient in behaviour management, crisis intervention and problem solving.
  • Experience with tripping practices and principles.
  • Experience in adventure and experiential educational module delivery.
  • Focus on providing high levels of customer service.
  • Ability to be a significant contributor to several small teams as well as working unsupervised.
  • Experience in managing and maintaining a positive instructor team and community.
  • Highly organized, computer, database, and social media proficient.
  • High level of mentorship, professionalism and follow through
  • Must be willing to maintain a flexible schedule and to work on weekends and holidays, as needed.



  • Wilderness First Responder (WFR)
  • CPR-C
  • Class 4 Driver’s License
  • Paddle Canada Canoeing Certifications (asset)
  • ACMG AHG/ HG certifications (asset)
  • Position requires a police background check, including a Vulnerable Sector Check



  • Full time, year round position
  • $57,000 - 65,000 starting salary
  • Comprehensive benefits package


Outward Bound Canada is an equal opportunity employer, we recognize that people come with a wealth of experience beyond the technical requirements of a job, if your experience is close to what you see listed, please consider applying. Outward Bound Canada strives to have a broad representation that is reflective of the diversity of Canada and values the diversity of people and communities and is committed to inclusion in our organization. We encourage applications from all individuals who will help us achieve our goals, including women, racialized people, members of the 2SLGBTQIA+ community, and all other equity-deserving groups.


We thank all applicants for their interest; however, only candidates selected for an interview will be contacted. Please let us know if you require accommodations at any stage during the hiring process.

Please Note: is not affiliated with and in no way endorses or vets the organization that posted this job. Any links posted within the job will take you to their external site where the same disclaimer applies.

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