Job Posting 81148

Indigenous Case Manager
Parkdale Queen West Community Health Centre
Toronto Metro area
168 Bathurst St.
closes in 95 days (Wed, 31 Aug)
full time - temp / contract  •  $63,364 to $74,056 per annum

Indigenous Case Manager

One (1) Full-Time Maternity Leave Contract, (up to 12 - 18 months, with the possibility of extension),

1.0 FTE (35 hours/week). Bargaining Unit – UFCW Local 175

Parkdale Queen West Community Health Centre (Parkdale Queen West CHC) is a dynamic, community-based health care organization serving mid-west downtown Toronto. Offering a broad range of services, including primary health care, dental care, harm reduction, health promotion, counselling, and community development programming, we are also committed to serving people who face barriers to health care, and we strive to reduce these barriers. PQWCHC is a multi-sited organization.


General Responsibilities: We are currently seeking an Indigenous Case Manager to work with clients of our Niiwin Wendaanimak Program. The position will report to the Manager of Mental Health Services and work closely with the Indigenous Health Promoters and Indigenous Healer.


Specific Responsibilities:

  1. Effectively provide case management and supportive counselling services to Indigenous clients.
  2. Provide information and referral regarding community resources.
  3. Provide case advocacy to ensure that the client receives the community supports and health and social services to which they are entitled.
  4. Arrange and follow up with case consultation and case planning with other members of the health care team at PQWCHC.
  5. Collaborate with and support the Traditional Healer in providing integrated care.
  6. Utilize Indigenous health/healing and traditional approaches in the work.
  7. Integrate the socio-historical experience of many Indigenous clients, the impact of intergenerational trauma may intersect with many struggles from a trauma-informed perspective.   
  8. Ensure appropriate support/treatment is delivered by maintaining client records, reports, and correspondence within the safeguard of confidentiality.
  9. Participate in the weekly Indigenous Niiwin Wendaanimak Program; this might include healing circles.



  • Undergraduate or Graduate diploma or degree in relevant discipline from a recognized college or university.
  • Three to five years of case management experience.
  • Some experience providing brief counselling supports.
  • Some experience engaging with various Systems (ODSP, CPP, Legal Aid, or criminal justice system, housing systems, health systems, etc.)
  • Able to assist with client accompaniments, letters of advocacy, faxing, referrals, etc.
  • Experience working within Indigenous communities from a philosophy of non-interference and harm reduction.
  • Substantial knowledge and understanding of Intergenerational Trauma.
  • Experience providing support to adults with significant trauma, mental health, and substance use challenges.
  • Knowledge of and experience in motivational interviewing.
  • Demonstrated ability to work with multi-disciplinary teams.
  • Proficiency in the use of computers and various software applications.
  • Proficiency in another language is considered an asset.


  • Compensation: $63,364 to $74,056 per annum

If you are interested in joining in a creative and dedicated team, we want to hear from you. Please send your resume and cover letter in a single document (MS Word or PDF format only) to , quoting “Indigenous Case Manager” in the subject line. Job Ad’ Closing Date: Open until position is filled. We truly appreciate your interest; however, only those candidates selected for an interview will be contacted.

Please also note that the successful candidate will be required to provide a criminal reference check as a condition of employment. Employment is conditional upon having had a full series of COVID19 vaccinations 14 days before starting employment. 

Please do not delay in submitting your application, as we will be reviewing and contacting those we screen-in as we receive them.




Applicants who self identify as Indigenous and meets the other requirements of the job will be given first consideration in the hiring process.



Please Note: is not affiliated with and in no way endorses or vets the organization that posted this job. Any links posted within the job will take you to their external site where the same disclaimer applies.

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