Job Posting 81920

Facilities Manager
Phoenix Society
Vancouver & Lower Mainland
Surrey BC
closes in 9 days (Mon, 6 Jun)
full time  •  $64,057.97 - $72,976.19

Title:                            Facilities Manager

Location:                    Surrey, BC

Position Status:         Full-time, 37.5/hr week

Reports to:                  Director, Operations

Salary:                         $64,057.97- $72,976.19

 Do you possess the gift of empathy that allows you to make genuine connections with people? Are you passionate about supporting others in their personal growth? Come work for one of BC's top not-for-profit societies!


Job Summary:

The Facilities Manager is responsible for daily oversight of building operations for the Phoenix Society. As a member of the integrated services team, the Facilities Manager leads and/or provides support in the following areas: facilities management of supportive housing programs; inventory management; human resource management and staff development; occupational health and safety; and more.

Essential Duties and Responsibilities:

  • Ensure our facilities are maintained to guarantee the satisfaction of our residents, staff, funders, and stakeholders
  • Promote and maintain a welcoming environment for residents, guests and staff
  • Direct and plan essential services such as security, maintenance, cleaning, waste disposal, and recycling to ensure that the buildings meet all health and safety requirements
  • Lead an effective risk management and risk reduction program for the Society’s housing programs
  • Oversee effective preventative maintenance, including but not limited to: building procurement and service contract management to realize the full life expectancy of major building components and equipment; quality routine maintenance and upkeep; and the capital replacement plan
  • Respond to and manage crisis or emergency situations, including utilities and communication interruptions, fire, floods, break and enters, earthquakes, etc.
  • Manage coordination of services, inspections etc. to ensure minimum disruption to core activities of staff, residents, and other stakeholders in the buildings
  • Oversee administration, allocation and preparation of keys, security swipe cards, and other building security procedures; liaise with intercom security company and IT for troubleshooting when systems are down
  • Establish an inventory control system to better monitor and budget building supplies
  • Acquire supplies for housing such as mattresses, bedding, and linens. Monitor inventory for disposal and adequate supply
  • Order cable equipment and liaise with the appropriate contract’s Major Accounts Manager
  • Other duties as assigned



  • Bachelor’s degree in business, counselling, property management, or a related field
  • 5 to 7 years of experience in facilities or housing management working with marginalized populations, substance use services, mental health, corrections, etc., or equivalent
  • Satisfactory completion of a criminal records check with vulnerable sector screening is required
  • Satisfactory completion of Tuberculosis Screening form is required
  • Satisfactory completion of Employee Immunization Record form is required
  • First aid certification with CPR is required
  • Access to a reliable vehicle along with valid driver’s license and clean driver’s abstract is required
  • Experience in a non-profit setting is an asset

Skills and Knowledge:

  • Knowledge of the housing continuum (including market, subsidized, and supported systems) and program models for special needs populations
  • Knowledge of practices for populations with complex needs related to mental health issues, substance abuse, and homelessness
  • High level of integrity and dependability with a strong sense of urgency and results-orientation
  • Strong problem solving, analytical, and creative skills with the ability to exercise sound judgement and make decisions based on accurate and timely analyses
  • Strong interpersonal skills and ability to communicate effectively in writing and verbally in English
  • Demonstrated commitment to the social sector with a passion for the organization’s mission is essential


The Phoenix Society is a multi-service agency located in Surrey, BC dedicated to providing accessible services and opportunities to people who face barriers related to addiction, mental health, housing, education, criminal justice involvement and/or employment.

Vaccination Requirement:

Effective October 26 2021, all new hires at the Phoenix Society require full COVID 19 vaccinations (have a series of a World Health Organization-approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Individual medical exemptions must be approved by the Provincial Health Officer. 

What we offer:

  • Employee Assistance Program
  • Disability and Life insurance
  • 100% Employer Paid Extended health care (Dental, Vision, paramedical)
  • Flexible schedule
  • Matching RRSP contribution
  • 6 sick and 6 personal leave days a year
  • Education and Training allowance
  • Bring your dog to work

Commitment to Equity, Diversity & Inclusion:

Phoenix Society is an Equal Opportunity Employer and welcomes all applicants to apply and does not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law.

Please Note: is not affiliated with and in no way endorses or vets the organization that posted this job. Any links posted within the job will take you to their external site where the same disclaimer applies.

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