Job Posting 82338

Director, Housing & Programs
Phoenix Society
Vancouver & Lower Mainland
13686 94A Avenue Surrey, BC V3V 1N1
closes in 18 days (Fri, 10 Jun)
full time  •  $94,202.90 - $104,192.16

Title: Director, Housing & Programs

Location: Surrey, BC

Position Status: Full-time, 37.5/hrs week

Reports to: Chief Operating Officer

Salary: LEVEL 10 - $94,202.90 - $104,192.16

Do you possess the gift of empathy that allows you to make genuine connections with people? Are you passionate about supporting others in their personal growth? Come work for one of BC's top not-for-profit societies!


Job Summary:

As a key member of the senior management team, the Director, Housing & Programs at Phoenix Society reports to the Chief Operating Officer (COO) and plays a strategic role in the overall management and development of the housing properties, services and operations. This role is responsible for the oversight and management of all personnel, finances, policies and services within Phoenix’s housing portfolio which will soon span from Coquitlam to Chilliwack. The Director, Housing ensures compliance with all applicable laws and regulations, and participates in strategic planning and budgeting.

Essential Duties and Responsibilities:

  • Implement new projects and initiatives in alignment with current trends in the field and with the Society’s vision to ensure expansion and growth of our housing resources, including obtaining new resources, space and funding
  • Participate actively as an agency representative in collaborative partner networks and in related community social and economic development activities
  • Provide positive leadership to all program staff and volunteers, encouraging a team approach, professional attitude and respectful, supportive working relationships
  • Ensure the consistency of quality, accountability and high standards. Develop, implement and evaluate program goals, objectives, policies and procedures
  • Ensure that consistent and meaningful evaluations of all Phoenix initiatives are carried out in order to assess their impact and success and to make needed changes and improvements as necessary
  • Assure the organization and its mission, programs, products and services are consistently presented in strong, positive images to relevant community stakeholders
  • Participate in annual budget and financial planning initiatives with the senior management team and maintain appropriate fiscal controls with staff in programs ensuring operations are within the scope of the annual budget
  • Oversee and evaluate recruitment strategies for staffing needs in the housing portfolio 



  • Master’s degree in social work, public health, business, public administration, real estate, asset management or a related field work
  • 7 to 9 years of experience in an equivalent position or an equivalent combination of education and experience 
  • Satisfactory completion of a criminal records check with vulnerable sector screening is required
  • Satisfactory completion of Tuberculosis Screening form is required
  • Satisfactory completion of Employee Immunization Record form is required
  • First aid certification with CPR is required
  • Valid driver’s license is required 

Skills and Knowledge: 

  • Knowledge of the housing continuum (including market, subsidized, and supported systems) and program models for special needs populations
  • Knowledge of practices for populations with complex needs related to mental health issues, substance abuse, and homelessness
  • Ability to lead complex negotiations at a senior level and work collaboratively to deliver successful outcome based solutions
  • Demonstrated experience related to the design, delivery, and evaluation of core programs in a non-profit environment
  • Strong problem solving, analytical, and creative skills with the ability to exercise sound judgement and make decisions based on accurate and timely analyses
  • Knowledge of social and affordable housing legislative and policy context and property management principles and practices 
  • High level of integrity and dependability with a strong sense of urgency and results-orientation
  • Advanced skills in Windows, Microsoft Word, Excel, and database management systems 
  • Demonstrated commitment to the social sector with a passion for the organization’s mission is essential
  • Strong interpersonal skills and ability to communicate effectively in writing and verbally in English


The Phoenix Society is a multi-service agency located in the Lower Mainland of British Columbia dedicated to providing accessible services and opportunities to people who face barriers related to addiction, mental health, housing, education, criminal justice involvement and/or employment.

Vaccination Requirement:

Effective October 26 2021, all new hires at the Phoenix Society require full COVID 19 vaccinations (have a series of a World Health Organization-approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Individual medical exemptions must be approved by the Provincial Health Officer.  

What we offer: 

  • Employee Assistance Program
  • Disability and Life insurance
  • 100% Employer Paid Extended health care (Dental, Vision, paramedical)
  • Flexible schedule
  • Matching RRSP contribution
  • Generous annual Vacation as well as Sick and Personal leave days 
  • Education and Training allowance
  • Bring your dog to work

Commitment to Equity, Diversity & Inclusion:

Phoenix Society is an Equal Opportunity Employer and welcomes all applicants to apply and does not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law.


Application Process: Please apply with a cover letter and resume here.

Application Deadline: The position will be filled as soon as a suitable candidate is identified.


Please Note: is not affiliated with and in no way endorses or vets the organization that posted this job. Any links posted within the job will take you to their external site where the same disclaimer applies.

Thanks for looking on and good luck with your job search!