The Peer Service Navigator will facilitate women’s access to services, and supports including referrals to internal and external services. She will work with women who are homeless or at risk of homelessness and who live in the Downtown Eastside of Vancouver to support them to find services that they require. Reporting directly to the Peer Service Manager and Supervisor, she will work in collaboration with other DEWC staff to promote integrated services to women. She will work from a feminist perspective and within an anti-oppression framework.
Referral & Outreach:
The Navigator will be an integral part of the Drop-In Centre team. Working within the Drop-In Centre, she will assist women through the referral process to internal and external services such as housing, victim services, legal aid, education, ensuring a successful transfer of service. Works together with Peer Support Staff to identify and connect with women who may need support and referral. Provides information and referral to women in such areas as income assistance, housing, health services, drug & alcohol treatment and recovery, counseling, education and assist women to access services by accompanying to those referral points when required.
Conflict Resolution/Crisis Management:
Manage crisis between, within and among various groups and individuals in the Drop In space, including mentoring and using a variety of self help coping skills and different approaches to interpersonal situations. Maintain a culture of ‘People helping people help themselves’. Ensures women who appear in crisis are offered appropriate supports such as medical, counseling, or advocacy services. Using empathy, trauma informed practice and motivational interview techniques to assess what services a woman requires.
Provide quarterly activity reports. Provides statistics and relevant data that will support activities for the program
Attends and participates in weekly staff meetings, staff development sessions.
Engages in training and workshops that are relevant to the job and where the information is beneficial to the women in the DTES Required
For full job description visit: www.dewc.ca/careers
Indigenous women and women of colour are strongly encouraged to apply / Additional languages spoken an asset.
**While we thank all applicants for their interests, only shortlisted candidates will be contacted**
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