Reporting to the Executive Director & Registrar, Licensing and Consumer Services (LCS), the Manager Administration is responsible for managing the administration function for the branch, developing administrative strategies, policies, standards and procedures to support operations. He/She/They also manages all front desk, customer service and data processing activities, supervising a team of Customer Services Representatives.
The successful candidate will have the following:
EDUCATION & EXPERIENCE:
Diploma in commerce or business administration or other relevant field.
Considerable experience in managing administrative and operational support activities within the public or not-for-profit sector.
Or an equivalent combination of education, training and experience acceptable to the Employer.
KNOWLEDGE, SKILLS AND ABILITIES:
Considerable knowledge and understanding of BC Housing’s mandate and LCS policies, programs and operating requirements
Considerable knowledge of the philosophies, principles and practices in delivering a high level of customer service
Ability to lead, coach and motivate staff in a team setting.
Ability to work under pressure, adapt to a changing environment and work independently
Ability to assess requirements and develop new administrative approaches
Ability to manage multiple priorities and projects
Excellent problem solving, organizational and leadership skills
Excellent interpersonal and communications skills
Proficient in the use of computer applications, including advanced skill in Word, Excel, PowerPoint and Web linkages
As part of our commitment to maintaining safe and healthy spaces, BC Housing has introduced an interim mandatory vaccination program for all employees. We require proof of being fully vaccinated against COVID-19 as a condition of employment. Individuals who cannot be vaccinated for reasons related to a protected ground under human rights law (such as medical issues or sincerely held religious beliefs) may request an accommodation. Upon receiving a request, we may request additional information to determine whether the applicant can be accommodated in the desired role without undue hardship.
How to Apply:
Please review the attached job description for a complete list of duties, qualifications and competencies. To be considered for this competition, applicants must submit a cover letter and resume clearly identifying how they meet the qualifications necessary for this position. This information will be used as part of the selection process.
Your cover letter and resume should be submitted as one document in your profile when applying for this position. Please add your cover letter to your resume and submit both documents as your resume.
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As part of the application process, you will be prompted to fill out a questionnaire which must be completed in order for your application to be considered. Please allot up to 5 minutes to fill it out after submitting your resume and cover letter as one single document.
Only applications submitted using the Online Recruitment System at www.bchousing.org/careers will be accepted
If you are passionate about what you do and want to use your expertise to engage in a meaningful and challenging work, please apply to join our team today at www.bchousing.org/careers
At BC Housing, we're committed to providing a healthy, safe and inclusive workplace where respect and diversity are recognized assets. We invite and welcome applications from women, visible minorities, Indigenous Peoples, People with Disabilities and Disabled People, persons of all sexual orientations and gender identities, and all people committed to meaningful work that makes a difference. We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you require accommodations at any point during the application and hiring process, please contact .
We didn’t become one of BC’s Top Employers and one of Canada’s Greenest Employers without a lot of thought, care and consideration for our team and environment. Our supportive and collaborative workplace balances engaging and challenging work with personal development and wellness initiatives.
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