International Institute of Business Analysis (IIBA) is a not-for-profit professional association with over 29,000 members worldwide.  IIBA supports the business analysis community and discipline through the development of standards of practice, certification programs, as well as on-line and face-to-face networking opportunities through our website, local Chapters, and conferences.

IIBA is the world’s leading association for business analysis, dedicated to advancing the profession and uniting a community of professionals to deliver better business outcomes.

IIBA is a rapidly growing organization, and, as such, any candidate hired into this position should find opportunities for a rewarding career with opportunities for personal and professional growth.  We have a great compensation and benefits package and employ self-directed go getters who thrive on innovation and best in breed practices.  If you are passionate about supporting a growing profession, then this may be the place for you.

All employees work virtually from home office; therefore a minimum requirement is that employees have home office space and high-speed internet.

This is a Part-Time (15-20 hours per week) 6+ month contract role that can be based anywhere. This role allows for flexible hours to support for employee and global business needs.

IIBA is committed to providing accommodations for people with disabilities. If you require an accommodation, we will work with you to meet your needs.  Applicants need to make their needs known in advance.

For more information on IIBA or to join our association please visit our website at:  www.iiba.org

Job Summary

Volunteers are the backbone of IIBA and need to be recruited, onboarded, retained and eventually offboarded. This role is responsible to coordinate and administer the volunteer program. The successful candidate will actively engage with internal stakeholders to determine the volunteer needs and communicate and collaborate with the community to recruit, nurture, and build relationships with our volunteers.

Responsibilities

• Coordinate Volunteers Approaching IIBA
  • Review the approximately 180 volunteers per quarter that approach IIBA and match these to opportunities for corporate or chapter volunteers
• Seek out opportunities within IIBA for volunteers
  • Define each volunteer opportunity in conjunction with the business lead
  • Ensure that the volunteer needs are well defined and understood including the documentation required and the criteria for successful applicants
  • Seek qualified volunteers for the opportunities, validating that they meet the requirements and have provided the appropriate documentation
• Administer Volunteers and volunteer management systems
  • Track volunteer hours
  • Assist in onboarding & offboarding volunteers
  • Build relationships with volunteers and IIBA staff to further the reach and success of the volunteer program
  • Maintain lists, correspondence and documentation requirements using volunteer management software
• Administer the facilitated sessions for IIBA Staff which need Volunteers
  • Provide excellent administrative support
  • Book and set-up of volunteer meetings
• Support with the creation and administration of volunteer recognition programs

Qualifications

• Educational background in HR, Volunteer Management, Events Management, or another relevant post-secondary education
• Experience working in a membership or customer support driven organization, experience working with volunteers, locally and globally, for a membership driven organization preferred
• Possess excellent verbal and written communication skills.
• Highly professional manner, with ability to deal with individuals at all levels of the organization
• Excellent interpersonal and creative thinking skills
• Strong ability to meet tight deadlines and prioritize projects in a fast-paced environment
• Highly flexible and adaptable, with a strong attention to detail
• Self-directed, able to work in a virtual office with minimal direction
• Strong organizational skills
• Experience working with SharePoint, Microsoft Office Suite – Word, Excel, PowerPoint, Outlook
• A Certified Administrator of Volunteer Services (CAVS) would be an asset.
• Association Management Software would be a definite asset.