Job Posting 83281

Career Coach - Employment Ontario (EO)
Family Services of Peel
Halton / Peel area
closes in 8 days (Tue, 31 May)
full time - temp / contract  •  $49,120

Family Services of Peel (FSP) is a progressive, multi-service Agency offering a dynamic work environment & culture. Are you interested in working at an organization that is committed to excellence & adds value to the community? We offer competitive compensation, professional development & training, & opportunities for advancement. Peel has a highly diverse & rapidly growing population of more than one million people & includes Mississauga, Brampton & Caledon. Applications are currently being accepted for 2 X full-time, time-limited Career Coaches in the Employment Ontario (EO) program.


Job Summary:

To facilitate the employment service model including: job search, job matching, placement and job retention. The objective is to deliver services to assist clients in finding and retaining sustainable employment. A strong customer service approach is essential in this position. This job is contingent on availability of funding.


Job Responsibilities:

  • Conduct consultations/needs assessments with clients to identify their needs and assist them in achieving their employment goals,
  • Provide assistance with training essentials identified through Employment Action Plan
  • Provide clients with one-on-one support and guidance to aid them in making informed decisions regarding their employment goals (Employability Assessment Model)
  • Assist clients in developing employability skills that include but are not limited to job readiness skills, job search strategies, résumé and cover letter writing, interview preparation, and workplace culture
  • Provide clients with appropriate resources and information and assist them with determining employment support needs and conduct community referrals
  • Administer standardized assessments to determine client interests, aptitudes, abilities and career path
  • Identify placement needs and assist clients with securing a work placement according to stream
  • Process Second Career applications
  • Develop, facilitate and coordinate employment-based workshops and information sessions for clients and promote services available at Family Services of Peel and within the community
  • Participate in job fairs and hiring events internally and within the community
  • Support and monitor clients progressing through their Employment Action Plan and monitor at appropriate intervals
  • Provide clients with support and referrals to access programs and community services
  • Assess clients’ need for additional supports such as rehabilitation, financial aid and/or vocational training
  • Conduct follow-ups with clients and record outcomes
  • Assist clients with connecting to mentors and coaches
  • Liaise with Program Manager, Family Services of Peel staff, employers, and government and community agencies to facilitate clients’ progress
  • Data Management: Input and maintain internal and external databases (in accordance with funding requirements) in accordance with established timeline
  • Case Management: Complete case notes and update client and employer files in accordance with established timeline
  • Contract Management: Administer and monitor work placement contracts and financial aspects including wage incentives and invoices
  • Prepare monthly and statistical reports
  • Coordinate and monitor support services for clients based on funding requirements
  • Facilitate collection of client proof of employment documentation and complete employer evaluations
  • Assist in the development of workshops and evaluations
  • Contribute to the development of client forms and service delivery documentation
  • Participate in outreach activities and represent the Agency on committees
  • Develop and facilitate community engagement activities for community stakeholders
  • Assist with the development of promotional material and communications to employers and clients
  • Coordinate with community partners to develop and deliver workshops
  • Career Coaches will assist with the development of a marketing and outreach strategy to support client placement and employment, as required
  • Foster relationships with employers working with clients
  • Support work placements according to streams
  • Conduct cold calls with employers and community partners, as needed
  • Assist in organizing information sessions, networking, professional development and career related activities for clients and employers
  • Work with Job Developer to provide direct job matching for clients
  • Monitor work placements of clients in employment
  • Collaborate with key employers to market and recruit through community initiatives
  • Participates in team meetings and provides input and ideas for improving services
  • Contributes to team assignments and projects
  • Shares in handling workload for positive results
  • Works collaboratively and effectively with all members of the employment programs
  • Maintains the strictest confidence for all matters related to work in the Agency in accordance with relevant agency policy and practice
  • Participates in orientation and training of new employees or students
  • Monitors requirements and upgrades knowledge and skills for client service
  • Performs other relevant duties as assigned for team or Agency

Key Qualifications:

  • Post-secondary degree in the areas of Human Services, Social Work, Business, or Career Counselling
  • Strong networking skills and knowledge of employers in a range of sectors
  • Excellent networking, presentation, and organizational skills
  • Minimum of two (2) years paid work experience in the career services sector
  • Demonstrated experience in sales, building partnerships, innovation, coaching and facilitating change
  • Demonstrated experience working with individuals and facilitating groups for clients facing multiple barriers to employment
  • Extensive knowledge of the Canadian labour market, Canadian workplace practices, job search strategies and techniques
  • Familiarity with community social services, resources and knowledge of the Ontario Works Program
  • Proven ability to work in a performance-based system with a solid record of accomplishment in meeting targets and outcomes
  • Demonstrated knowledge in labour market, trends, sector skill gaps, and occupational requirements 
  • Demonstrated cultural competency; ability to work with diverse populations; understanding of immigrants, women and under/unemployed individuals; familiarity with gender equity issues and anti-racism strategies
  • Superior written and verbal command of the English language
  • Ability to maintain confidentiality and knowledge of privacy legislation
  • Proven ability to work in changing environment, multi-tasking ability and time management skills
  • Ability to work independently, as well as work collaboratively and effectively with all team members
  • Strong computer skills (MS Office, internet, database management) and familiarity with social media
  • Ability to work from home, consisting of a safe and private home office setting and the necessary technical equipment and high-speed Internet access for remote work
  • Familiarity with virtual work platforms
  • Flexibility to work from a variety of locations
  • A valid Ontario driver’s license, clean driving record, appropriate insurance, and daily access to a reliable vehicle
  • Additional language(s) an asset
  • Flexibility to work days/evenings/week-ends 


These positions are currently time-limited to cover leaves of absences. The anticipated duration for each is six (6) months.


We thank all applicants however only those selected for an interview will be contacted.




Family Services of Peel is a community-based Agency that works to strengthen families, couples & individuals through counselling, education & support services. To ensure the highest standards of service for our clients, our staff are experienced & qualified professionals who reflect the richness of our diverse community. Our Counsellors adhere to the Code of Ethics of the Counselling & Social Work profession. We invite you to visit our website to learn more about our Agency & our range of programs & services at


As a member of this dynamic Agency, staff will be asked to undertake & lead special assignments. This may include participation in fundraising, strategic planning & other related activities which contribute to the continuous transformation of Family Services of Peel. 


Family Services of Peel is dedicated to building an inclusive community with a shared purpose, and we strive to represent the values of respect, collaboration and diversity.  We have a strong commitment to employment equity and follow this commitment throughout our recruitment and selection process. 


Family Services of Peel is an equal opportunity employer and we are committed to inclusive, barrier-free recruitment and selection processes and work environment. We especially welcome applications from Indigenous (First Nations, Métis or Inuit) peoples, members of racialized communities, women, and persons who identify as 2SLGBTQ+. We also encourage applications from persons with disabilities, and will accommodate the needs of applicants under the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA) throughout all the stages of the recruitment and selection process.  All information that is received in regards to accommodations will be kept confidential.


We acknowledge the Haudenosaunee, Anishinabek, and Huron Wendat Indigenous territories, covered by ‘Treaty 13’, also known as the Toronto Purchase.  We recognize and deeply appreciate their historic connection to this place.


It is Family Services of Peel’s policy to recruit and select applicants for employment solely on the basis of qualifications. In accordance with privacy legislation, by submitting your application you are providing your consent for the recruiter to conduct employment references.

Please Note: is not affiliated with and in no way endorses or vets the organization that posted this job. Any links posted within the job will take you to their external site where the same disclaimer applies.

Thanks for looking on and good luck with your job search!