Job Posting 83305

General Manager of Operations
Heartwood Place
Southern Ontario
Waterloo Region
closes in 3 days (Tue, 31 May)
negotiable / flexible  •  Salary to be negotiated based on experience and schedule

General Manager of Operations

Heartwood Place is a community-based organization which has served the community of Waterloo Region since 2001. Our non-profit housing portfolio currently includes 120 affordable housing units. In addition to the units that Heartwood Place currently owns and operates, planning is underway to expand our third project in the near future.

To support our continuing growth, we’re seeking an compassionate, experienced and highly motivated General Manager to run the day-to-day operations of the organization, in accordance with our goals and policies.


General Manager must be capable of progressively assuming responsibility for the following:

  • Local government and community relations
  • Human resources management, including role development and implementation, hiring, and supervision of senior staff
  • Preparation of funding proposals, and oversight of funding agreements and budgets
  • Report-writing for the Board of Directors as required
  • Oversight of portfolio maintenance
  • Oversight of the financial management of the corporation
  • Taking a lead role with new developments and projects
  • Acting as a positive role model in the community


The preferred candidate will have:


  • Passion for community service and engagement
  • Experience with progressive responsibilities in a management or supervisory role, preferably in the non-profit sector
  • A comprehensive understanding of the non-profit housing sector, housing issues and related legislation
  • A university or college degree
  • Demonstrated financial management and personnel administration abilities
  • A record of building and maintaining relationships with community partners and funders
  • A demonstrated record of providing leadership and motivating others, organizing work schedules, providing effective supervision, and developing policies and procedures
  • Excellent interpersonal, verbal communication, report writing and facilitation skills
  • An understanding of the importance of respecting client confidentiality
  • A record of sound executive judgement and decision making
  • Computer competency, including Word, Excel, e-mail, and other applications


This could be a part-time or full-time, salaried position and includes a benefits package. Salary to be negotiated based on experience and schedule.

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