Job Posting 83313

Residential Support Worker
YWCA Hamilton
Hamilton area
closed 11 days ago (Tue, 17 May)
part time - temp / contract

Who We Are

Founded in 1889, YWCA Hamilton is known as one of Hamilton’s original social innovators and works from a feminist, anti-racist, and anti-oppressive framework. We are dedicated to strengthening women’s and girl’s voices, broadening their choices, building dynamic leadership and providing essential services that promote safe, inclusive and equitable communities.

Position Description

This employee will work within a 24-hour intensive supported residential housing model that will serve a total of 2 women Individuals served will have a confirmed Developmental Disability, Mental Health Diagnosis, and challenging behaviours including: self-harm, property destruction, verbal aggression.  They will provide delivery of direct support services to both residents within the housing model and ensure the physical and emotional well-being and safety/security of all individuals within the residential site and in the community in alignment with YWCA Hamilton’s Mission and Vision Statements including ARAO philosophies.

  • This employee will work in cooperation and alongside with other Community Agency Staff, YWCA Hamilton Staff, including Assigned Program Supervisor, full time, part-time and relief team members;
  • They will perform all duties and responsibilities in a productive, professional and cooperative manner which will contribute to the overall goals of the partnership and DS Department and in keeping with general policies and guidelines of YWCA Hamilton;
  • Ensure the physical and emotional well-being of individuals we support is maintained;
  • Follow and adhere to QAM compliance and Legislation 299/10 standards;
  • This employee will provide delivery of direct support services to individuals we support within their residential housing model;
  • Support services in all areas of daily living within our service plan domains including but not limited to: bathing, hygiene routines, medication administration, medical/dental coordination, ISP development, meal preparation, grocery shopping, chore lists/housekeeping, laundry, nightly safety inspections, advocacy, and in-house recreation opportunities and community outings that promote social inclusion.
  • Provide supervision and ensure safety of residents during their shift;
  • Support services offered will maintain or increase individual’s independent living skills and personal growth;
  • Must attend and participate in regular team meetings in order to communicate and share information including achievements, progress, concerns and generate solutions;
  • Attend on-going professional development opportunities offered to program staff;
  • Contribute in the development, planning, implementation of day/evening and weekend in-house and community based social/recreational activities;
  • Program and agency policies are adhered to by staff and reviewed regularly;
  • All necessary administrative/documentation tasks are performed: FT case manager monthly summaries, ISP & Reviews completed by Case managers, ISPs, BSPs & PRN protocols adhered too, data collection, teaching & wellness plans, daily communication logs, checklists, chore lists, inspections, incident reports, fire drills or other reports/tasks as assigned;
  • Ensure that housekeeping/cleanliness/maintenance of program areas or residents’ accommodations standards are met;
  • Establish positive professional relationships with staff, individuals, families, and other community service agency providers;
  • Provide accurate and timely reports as required;
  • Ensure YWCA Hamilton workplace health and safety policies and procedures are followed at all times and act to reduce workplace hazards;
  • Report all workplace hazards and follow YWCA Hamilton health and safety policies.

Please Note: The physical demands of the role may include, but are not limited to lifting (up to 25 kg), bending, twisting, reaching, sitting or standing for extended periods, walking, pushing, pulling, and moving constantly throughout the shift.


  • SSW or enrolled for completion, DSW Apprenticeship or enrolled, CSW or other human service field;
  • 1-2 Years Part Time or Relief work experience in a 24hr residential/SIL setting;
  • Previous work experience with individuals with Mental Health Diagnosis and Challenging Behaviours;
  • Emergency First Aid/CPR Certification;
  • Mental Health First Aid Certification;
  • NCI Certification;
  • QAM/Abuse Training, Fire Safety;
  • ARAO Training;
  • Must have demonstrated excellent verbal and written skills;
  • Ability to work independently and as a part of the team;
  • Must be able to work all the rotating schedules as assigned (see schedule);
  • Proficiency with MS Office Applications including Word & Outlook;
  • Working from a feminist, anti-oppressive/anti-racist perspective.

YWork for us?

At YWCA Hamilton, we are intentional about fostering a workplace culture that values positive physical and emotional well-being through our values of Inclusivity, Equity, Community, Self-determination, and Accountability. We invest in our employees so that we can bring our values into the communities in which we live. We offer our employees:

  • On-the-job training and professional development opportunities
  • Staff fitness, childcare and recreation discounts
  • Opportunities to get involved in our community
  • A competitive total rewards package

If you’re passionate about making a positive impact in the lives of women, children, and families every day, we would love for you to join our team!

How to Apply

Please submit resume and cover letter to:

Thank you for your interest in YWCA Hamilton.

As part of YWCA Hamilton’s commitment to Access and Equity, we strive to represent the diverse communities that we serve. Individuals who are First Nations, Métis, immigrant, refugee, LGBTQ2S+; individuals with disAbilities; individuals from racialized communities; and individuals from other marginalized communities are encouraged to apply.

Accommodations are available throughout the recruitment process. Please inform us of any accommodation requests.

Please Note: All applicants must be fully vaccinated against COVID-19 and only candidates selected for an interview will be contacted. Personal information collected during the recruitment process will only be used for employment opportunities only in accordance with the Freedom of Information and Privacy Act. Only applications from individuals eligible to work in Canada will be considered.

Please Note: is not affiliated with and in no way endorses or vets the organization that posted this job. Any links posted within the job will take you to their external site where the same disclaimer applies.

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