Job Posting 83469

Mentoring Associate
Futurpreneur Canada
Calgary area, Edmonton area, Vancouver & Lower Mainland, Vancouver Island ...
closed 8 days ago (Thu, 19 May)
full time

 

About Futurpreneur Canada 

 

Futurpreneur Canada has been fuelling the entrepreneurial passions of enterprising young Canadians since 1996. We’re the only national, non-profit organization that provides financing, mentorship and resources to aspiring business owners aged 18-39. More than 15,000 young Canadian entrepreneurs, spanning every province and territory, have successfully launched their business with Futurpreneur’s support. Their main street businesses help drive Canada’s inclusive economic prosperity in communities from coast to coast to coast.  

Futurpreneur is a founding member of the G20 Young Entrepreneurs’ Alliance, the Canadian member of Youth Business International, and the Canadian host of Global Entrepreneurship Week. 

 

Our Purpose (why we exist): To drive inclusive Canadian prosperity by fueling the success of young enterprise.  

 

Our Mission (what we do every day to achieve our purpose): To provide early-stage financing, mentorship and other resources to help aspiring entrepreneurs age 18-39 launch successful businesses that contribute to sustainable economic development in their communities and for Canada. 

 

Our Values (how we work – our core principles & commitments): We are mission-driven, collegial & collaborative, diverse & inclusive, and accountable & transparent.   

 

Here’s the opportunity: Mentoring Associate 

 

Located in Canada, reporting to the Mentoring Team lead, as Mentoring Associate, you will be responsible for matching entrepreneurs and mentors for a 2-years mentoring relationship and for onboarding new mentors to the mentor community of Futurpreneur. You will also assist in the relationship management of active mentors, by updating the database with any relevant information, and collaborating with Client Relationship Managers, who take care of the entrepreneur applications.  

 

This is a permanent, full-time position. Depending on the location, the incumbent will be working remotely (due to COVID) in the first instance and will then be located in one of our office working within our hybrid work model.  

 

What you will do: 

 

  • Utilize Customer Relationship Management system (Microsoft Dynamics CRM) to identify suitable mentors for entrepreneurs; mentor matching will be based on entrepreneur’s mentoring needs as identified by the entrepreneur during the application 
  • Connect with potential mentors to assist them with their registration and to conduct a qualification interview over the phone 
  • Work closely and collaboratively with Client Relationship Managers to ensure mentor match has been identified for entrepreneurs within the required timelines 
  • Provide regular updates and clear communication with various other teams for a great client experience  
  • Ensure entrepreneurs are supported by identified mentors during the startup phase as per the Futurpreneur mentorship guidelines and expectations and follow-ups as necessary 

 

What you will have: 

 

  • 2 years’ experience in Customer service with a desire to support clients and help them succeed 
  • Bilingualism in English & French would be a strong asset 
  • Excellent interpersonal and written and oral communications skills  
  • Team oriented, confident, proactive and self-motivated, reliable to work with minimal supervision 
  • Ability to multi-task, stay organized and prioritize to meet deadlines, proven time management skill  
  • Demonstrated ability to work effectively under pressure in a dynamic environment 
  • Experience and/or passion for Futurpreneur’s mission and the entrepreneurial ecosystem is an asset. 
  • Alignment with Futurpreneur’s values and commitment to the mission/purpose of the organization 
  • Be a role model for Futurpreneur’s organizational culture by creating a positive impact at every touchpoint with people 

 

HOW TO APPLY:   

 

Qualified candidates are invited to submit their resume, cover letter and salary expectations by May 19, 2022. 

Please click on the link below : https://www.fitzii.com/apply/67710 

 

What we offer: 

Futurpreneur offers you the opportunity to work for an organization with a clear and compelling purpose - To drive inclusive Canadian prosperity by fueling the success of young enterprise. Respect, teamwork, diversity and inclusion, transparency, empathy, impact, innovation, high performance, recognition and working hard and having fun are important to us! 

 

We offer an attractive compensation package that encompasses a competitive salary, amazing benefits such as, health and dental benefits package plus RRSP contribution matching, health spending account, flex hours and more.  

 

Futurpreneur Canada is committed to an inclusive, equitable workplace and encourages applications from all qualified candidates. We embrace the unique perspectives and experiences within our team. Reasonable accommodation is available on request for candidates taking part in the selection process.   

 

#LI-CM1 

 

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