Job Posting 83580

Residential Support Worker, Substance Use Programs
Elizabeth Fry Society of Greater Vancouver
Vancouver & Lower Mainland
Surrey, BC
closed 13 days ago (Sun, 15 May)
on-call / relief / casual  •  $21.63

Job Title: Residential Support Worker
Status: Casual, On-Call
Program: Ellendale & Ellendale Cradle, Surrey
Hourly Rate: $21.63
Schedule: Varies – Evenings, Overnights & Weekends

The Elizabeth Fry Society of Greater Vancouver (EFry) is a charitable organization that supports women, girls, and children at risk, involved in or affected by the justice system. Our programs work to break the cycle of poverty, addiction, mental illness, homelessness, and crime.

We are recruiting for a casual, on-call, Residential Support Worker for Ellendale & Ellendale Cradle. Located in Surrey, Ellendale and Cradle workers support women with substance use issues to live in a communal full-time live-in structured stabilization and transitional living residence in Surrey. Support workers are responsible for case planning, group facilitation, linkage with community resources, transition planning, and the day to day running of the facility. The program has two streams comprised of up to 10 women who may reside for 3-5 months; and 12 expectant and new mothers and babies who may reside for up to eight months.


  • Model positive, healthy behaviours and build rapport with clients, supporting them as they practice setting boundaries, effective communication skills, conflict resolution, and contribute a safe, respectful environment.
  • Monitor the program and clients to ensure a welcoming, safe, supportive environment that meets all Community Care Licensing Standards.
  • Document and maintain accurate records of client, program, and case planning activities.
  • Facilitate bio-psycho-social activities and educational groups.


  • Diploma in Social Services/Substance Use with an accredited educational institution.
  • Minimum of one (1) experience providing groups and individual support within a bed-based substance use program setting.
  • Understanding of cultural safety and trauma-informed practice.
  • Experience working in a licensed facility is an asset.
  • Excellent communication skills both written and verbal.
  • Valid driver’s license (Class 5) with satisfactory driving record, an asset.
  • Ability to lift up to 30 lbs.


  • Minimum on-call availability of 7 shifts per week to provide staffing coverage for sick, vacation and other employee absences as required.
  • Food Safe Level 1.
  • Standard First Aid with CPR-C.
  • Evidence of COVID-19 vaccination status.
  • Evidence of a Tuberculosis Test and compliance with the TB Control Program.
  • Doctor’s Note of fitness required.
  • Satisfactory Criminal Record Review (Vulnerable Sector Search).
  • This position required union membership.

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