Job Posting 83759

Service Coordinator
Community Care Durham
York / Durham area
Port Perry, Ontario
closed 9 days ago (Thu, 19 May)
full time  •  Starting at $36,557.15

Service Coordinator, North Hub



Community Care Durham is looking for an energetic individual to join our Community Supports team as a Service Coordinator. Reporting to the Community Hub Manager; the Service Coordinator is responsible for coordinating client service by implementing and evaluating service, completing client assessments including in home assessments, liaising with various organizations, and maintaining statistical data, billing and collections. 


Working from our North Hub the Service Coordinator’s responsibilities are but limited to:


Coordinating client service:

  • Implements and evaluates client services to meet client needs
  • Coordinates service with client for service delivery
  • Completes client assessments over the phone and in-home
  • Liaises with other community organizations in the coordination of service provision

Providing Volunteer Management:

  • Assists with recruiting, screening, orienting volunteers, including training and site-specific orientation
  • Schedules volunteers for service delivery
  • Supports and monitors volunteer activities
  • Participates in the recognition of volunteers at events


  • Updates/enters client and volunteer information into database (CIMS)
  • Ensures statistics data and billing is reconciled
  • Liaises with contract staff (FC nurses), volunteers, staff van drivers for scheduling and billing purposes
  • Liaises with outside agencies/organizations that could be involved in the delivery of services
  • Participates in staff meetings and makes suggestions for services
  • Promotes CCD services

Qualifications required:

  • Post-secondary diploma in Volunteer Management, Gerontology, Social Services, Administration or related field
  • Minimum of 2 years previous experience in a similar role
  • Proven knowledge of the principles and practices of community support services, scheduling and Volunteer Management
  • Excellent interpersonal, communication, teamwork and organization skills
  • Intermediate computer skills and experience with database entry and maintenance
  • Knowledge of the needs of the elderly, individuals with mental health issues, and persons with disabilities
  • Ability to lift 30 lbs. (bona fide occupational requirement)
  • Sensitivity to adults with needs related to aging, physical and/or mental health
  • Adherence to COVID-19 safety practices including two doses of COVID-19 Vaccine (where medically able in accordance with our Immunization Policy)
  • Ability to work in a safe manner and promote the health and safety of all staff, volunteers, clients, and the community as outlined within CCD policies
  • Satisfactory Police Vulnerable Sector Check or Enhanced Police Information Check 

Compensation: Starting at $36,557.15; 3 weeks’ vacation per year of work; 11 paid statutory holidays, 2 float days; health and dental, life insurance, long term disability and pension as eligible.

* Pay will be commensurate based on education and experience.


Please apply in writing referencing posting number 2022-105, outlining qualifications and experience by 4pm Thursday May 19th, 2022 to:   Human Resources, Community Care Durham email: 

Please Note: is not affiliated with and in no way endorses or vets the organization that posted this job. Any links posted within the job will take you to their external site where the same disclaimer applies.

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