Job Posting 84424

Visitor Services Associate
Vancouver Art Gallery
Vancouver & Lower Mainland
Vancouver, B.C.
closes in 3 days (Tue, 28 Jun)
on-call / relief / casual  •  Pay grade 11, Step 2: $19.82 per hour plus % in lieu of benefits

VANCOUVER ART GALLERY ASSOCIATION

1 ON CALL POSITION AVAILABLE

VISITOR SERVICES ASSOCIATE

ADMISSIONS INFORMATION CLERK

                                                             

DUTIES:                          

Reporting to the Visitor Services Manager, Visitor Services Associates welcome guests, provide information about ticket options, serve as a cashier handling cash, debit and credit card transaction and work in the bag check area of the Gallery.  When working in the admissions area, sells admissions to the gallery and may sell tickets to special events; receives cash, operates a cash register, makes change, handles credit and debit charges; and responds to a variety of queries from Gallery visitors.  When assigned to the bag check area, receives and secures visitors' belongings such as bags, umbrellas, and coats for safekeeping and responds to a variety of queries from Gallery patrons.  All duties are to be performed while providing a high level of customer service.

 

 

QUALIFICATIONS:         

Completion of Grade Twelve plus knowledge of point-of-sale systems. Excellent interpersonal and communication skills.  Ability to maintain focus and professional demeanor while serving large numbers of visitors.  Capability to work as a team member with other visitor service staff. Display a high attention to detail and show initiative and be able to assess and resolve visitor needs quickly. Some knowledge of MS Office suite.  Visual art related knowledge/education is an asset. 

 

SALARY: Pay grade 11, Step 2: $19.82 per hour plus % in lieu of benefits

 

HOURS:  Schedule my vary according to operational needs, hours will range from 0 – 20 hours per week. Tuesday Evenings and weekends are required.

 

 

Please send your resume by Friday, June 24, 2022 to the Director of Human Resources, Vancouver Art Gallery, 750 Hornby Street, Vancouver, B.C.  V6Z 2H7, Fax: 604-682-1086, email

 

We thank all applicants for their interest; however, only those short-listed will be contacted.

 

The Vancouver Art Gallery commits to providing equitable access to everyone. We actively support accessibility, anti-racism, LGBTQ2S+ inclusion and encourage diversity in our staff, visitors, volunteers, and programming. We cultivate a safer space where all voices are heard, valued, and represented. The Gallery stands against hatred, discrimination, racism, homophobia, and transphobia.

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