Skilled Trades Employment Services and Placement Specialist
- Mostly remote position -
About The Career Foundation: The Career Foundation is a dynamic non-profit organization that offers a wide range of employment, training, and HR services to job seekers and employers. Since its inception in 1988, The Career Foundation has steadily expanded its services. Operating out of seven locations, we now help thousands of people each year successfully accomplish their employment goals. Our team of dedicated professionals have described The Career Foundation as caring, compassionate, innovative, and team oriented. For more information about us and our services, please visit our website at CareerFoundation.com.
Some of the benefits and features available to our employees include:
- Competitive compensation
- A comprehensive Health Benefits plan that includes massage therapy, naturopath services, travel coverage, and much more
- A comprehensive Dental Insurance plan
- An Employee & Family Assistance program
- An RRSP Matching plan
- A Wellness program
Program & Role Description: The Skilled Trades Employment Services and Placement Specialist is part of The Career Foundation’s Trades programs. This role specializes in assisting job seekers with entry-level practical skills training and experience that prepares them for work in the skilled trades within the construction sector. The incumbent is responsible for recruiting eligible participants for the program, providing pre-employment training/coaching related to trades, securing job placements, and providing follow-up supports and retention coaching to participants and employers during the placement period, and through the first year of employment.
Position Type: Full-time one year contract with good possibility to lead to permanent employment
Reporting to: Manager of Employer Partnerships and Services
Location(s): This is a mostly remote working schedule comprised of work-from-home functions with some travel across the Greater Toronto Hamilton Area and on-site work when needed from a base office location at Yonge & St. Clair in Toronto. Must have valid G driver’s license and access to reliable vehicle for work-related travel, as well as appropriate work-from-home space. Hybrid-remote schedule is as determined by management.
Number of positions: 2
Experience: 2 + years
Start date: Immediately
COVID-19 Vaccination Requirement: The Career Foundation is committed to the health and safety of its workforce. As of December 16, 2021, successful candidates for our internal employment opportunities must be fully vaccinated against COVID-19 and submit proof of same prior to receiving an official employment offer. Accommodations will be made where possible for qualifying medical or religious exemptions.
Responsibilities include, but are not limited to, the following:
Client Needs Assessment, Case Management, and Job Search Coaching:
- Manages a caseload of clients with barriers to employment, ensuring that written documentation and details for each file are completed on time and consistently updated in internal and funder-mandated online systems, and ready for file audits.
- Conducts individual interviews and intakes with clients to establish eligibility and pre-employment needs.
- Collects, organizes, and analyzes client information through assessments, tests, interviews, and professional sources, to appraise clients' interest, aptitudes, abilities, and personality characteristics for vocational and career planning services.
- Analyzes, evaluates, and interprets collected information to assist clients in targeting the most suitable employment opportunities, based on experience, education, and existing labour market factors.
- Develops action plans for clients, using the results of individual needs assessments.
- Assesses wrap-around resources and guides each client to build a support network to help address personal and environmental issues that may affect their ability to conduct job search effectively.
- Keeps up-to-date information on referral sources by liaising with community partners.
- Assists clients with various components of the application process for education or training programs.
- Determines client eligibility for financial supports, administers the individual supports, and ensures that proper documentation is included on file to support expenditures.
- Monitors and tracks operational performance of caseload ensuring client success rates are in line with the program targets.
- Provides support to clients for disability awareness-building, job adaptations, social supports, and other important areas.
- Provides solution-based counselling in the areas of job search, job placement, career decision making, job maintenance, or other identified employment needs.
- Conducts timely follow-ups with clients and provides repeat one-on-one employment counselling sessions as needed to review goals, address barriers, and ensure progress is being made.
- Provides intervention support and counselling services for clients as needed, supporting their empowerment during the implementation of service plans, and facilities community-based referrals as needed.
- Provides effective individual and group job search readiness support specific to the trades to all clients (e.g., internet job search, interview preparation, informational interviews, employment research methods, employer contacts, cold calling, relevant legislations, etc.).
- Provides up-to-date and accurate information about apprenticeship and supports clients through the application process.
- Assists clients in the exploration of occupational and training requirements, professional accreditation, language support, and credential assessment.
- Coaches and motivates clients during job search, guiding and supporting them in the daily completion of job search tasks.
- Other duties as assigned.
Job Development and Job Retention:
- Develops relationships with employers in the skilled trades within all sectors, including Construction, Industrial, Motive Power, and Service.
- Connects with new companies each month that reflect the employment needs of active caseload of job seeker clients.
- Collects labour market information for clients regarding job openings, entry and skill requirements, and other occupational information.
- Assists clients to acquire a strong understanding of industry perspectives for the positions to which they are applying.
- Conducts active job search activities with clients, including cold calling employers, assisting with online applications, and researching employers.
- Schedules meetings with other colleagues to collaborate on initiatives that lead clients to successful employment outcomes.
- Coordinates and conducts marketing and outreach activities to build relations with employers and associations as part of job development initiatives for job seeker clients.
- Places clients into meaningful employment opportunities through advertised and non-advertised job leads.
- Negotiates and administers placement agreements and employer incentives for wage subsidies and on-the-job training, and monitors training plans to ensure expectations are met.
- Creates and maintains strong relationships with clients and employers, assisting in troubleshooting when challenges arise, promoting opportunities for job upgrades and advancement, and advocating for fair treatment of clients as needed.
- Assesses employed clients’ job retention status at multiple intervals for one year with a goal of positive retention and places these clients into new jobs when necessary.
- Facilitates and monitors mentor/coach relationships and their impact on the workplace and individual success.
- Maintains accurate and up-to-date records of all activities and client outcomes in internal and funder-mandated systems and completes all required administrative responsibilities of the position.
- Other duties as assigned.
Employer Services and Industry Liaison:
- Keeps abreast of current labour market information and career pathways related to trades and apprenticeship and acts as an advisor to job seekers, employers, and staff.
- Coordinates and conducts marketing and outreach activities to build relations with employers and associations, including actively participating in industry events, conferences, trades network meetings, awareness events, etc.
- Works with employers to support a variety of their HR-related needs, including personality assessments, job postings, pre-screening, conducting hiring events, etc.
- Advises employers about financial supports and grants available to them.
- Supports employers to navigate issues and challenges as they arise when hiring clients with barriers to employment.
Qualifications/ Skills Required:
- Knowledge, experience and/or interest in the skilled trades is essential. Candidates with direct experience or knowledge in the trades and particularly construction will be prioritized.
- Post-secondary diploma or degree in human services, business development or related field is preferred, or an equivalent combination of education and experience is required.
- A minimum 2 years of related experience in job development, job coaching, business development, marketing, or experience that is directly transferrable, is required. Candidates who possess the above qualifications as well as vocational counselling or job placement experience with multi-barriered individuals, will be prioritized.
- Proven track record in a results-driven environment and solid experience in meeting or exceeding targets is required. Must be results-driven in nature and capable of achieving program goals.
- A patient, flexible, and professional approach to client service with a high level of respect for the diversity of the people served.
- Excellent verbal and written English communication skills with ability to clearly communicate information verbally and in writing.
- Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel), as well as Zoom is required. Must also possess aptitude and willingness to learn and work with new online systems and technologies.
- Must be positive and capable of overcoming obstacles to support clients to make the transition to employment and achieve program goals.
- Ability to maintain sensitive information, exhibit tact, diplomacy and good judgment, with high standards of professionalism, ethics and confidentiality when facing challenging situations.
- Exceptional customer service skills and ability to uphold the organization’s service standards, policies, and core values.
- Outstanding organizational skills, time management, and ability to multi-task in order to meet deadlines and achieve objectives.
- Ability to take initiative, work independently, and develop rapport with people.
- Must be willing and flexible to work outside of normal business hours when needed in order to support clients in real-time when support is required.
- Must possess valid G driver’s licence and access to reliable vehicle for work-related travel across the Greater Toronto Hamilton Area and have appropriate work-from-home space with high-speed internet to perform remote job functions. Schedule to be determined by management. Base office location at Yonge & St. Clair in Toronto.
- Must be fully vaccinated (two doses) against COVID-19. The successful candidate will be required to submit official documentation to confirm vaccination status prior to job offer.
How to Apply:
Please visit the ‘Join Our Team’ page on our website at https://careerfoundation.com/join-our-team and select the position for which you would like to submit your application. You may complete the application form directly through our website. Qualified candidates will be contacted for an interview. No phone calls please. Thank you for your interest in The Career Foundation.
The Career Foundation’s Commitment:
The Career Foundation is committed to diversity and inclusion and aims to create a healthy and rewarding environment for all. We welcome applications from qualified individuals who represent the diversity of the people we proudly serve, including, but not limited to, visible minorities, women, persons with disabilities, Indigenous peoples, and individuals of all genders and sexual orientation. The Career Foundation, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA), is also committed to accommodating applicants with disabilities throughout the recruitment process. We will work with candidates requesting accommodation at any stage of the hiring process.